Heartland Hospice

Family caregiver survey rating: 4 of 5

750 Holiday Drive Suite 610, Foster Plaza #9, Pittsburgh, PA 15220 · Allegheny County

Heartland Hospice is a hospice in Pittsburgh, Pennsylvania, listed in CMS's Medicare hospice data. CMS gives it a family caregiver survey rating of 4 out of 5. Its Hospice Care Index is 10 out of 10; the national average is 8.8. In 2024 it cared for about 281 patients on an average day.

Family caregiver survey rating: 4 of 5
Would definitely recommend: 89%
Hospice Care Index: 10 of 10
Patients on an average day (2024): 281

For-ProfitMedicare-certified since 1996

Figures are shown as CMS published them. The site does not rank or recommend hospices. For what hospice care covers, see who pays for hospice in a nursing home.

What family caregivers reported

From the CAHPS Hospice Survey, which asks family members or friends of patients who died while in hospice care. Survey period: October 2023 to September 2025.

CMS gives Heartland Hospice a family caregiver survey rating of 4 out of 5. CMS publishes this summary rating only for hospices with at least 75 completed surveys.

Most positive answer	This hospice	Pennsylvania	U.S.
Rated the hospice 9 or 10 out of 10	85%	83%	83%
Would definitely recommend the hospice	89%	85%	85%
The hospice team always communicated well	84%	82%	82%
The hospice team always provided timely help	78%	79%	78%
The hospice team always treated the patient with respect	94%	92%	91%
Got the right amount of emotional and spiritual support	93%	91%	91%
The patient always got the help they needed for pain and symptoms	76%	77%	76%

Each figure is CMS's top-box score: the percentage of answers in the most positive category ("always", "definitely", "the right amount", or a rating of 9 or 10), adjusted by CMS for survey mode and patient mix. CMS reports measure scores for hospices with at least 30 completed surveys.

Care at admission and in the last days of life

Patient stays with a full assessment at admission (all 7 care processes)97.5%
Pennsylvania / U.S.95.5% / 96.2%
Patients who got visits from a registered nurse or social worker on at least 2 of their last 3 days64.6%
Pennsylvania / U.S.59.9% / 48.3%

The admission measure counts patient stays in which the hospice completed all applicable care processes at admission: treatment preferences, beliefs and values, pain screening and assessment, shortness-of-breath screening and treatment, and a bowel regimen for patients on opioids. The last-days measure comes from Medicare fee-for-service claims for patients who died in hospice care and counts in-person visits by a registered nurse or medical social worker. It leaves out patients enrolled fewer than 3 days and patients who got continuous home care, respite or inpatient care in their last 3 days. CMS reports each only when at least 20 patient stays are eligible. Admission measure period: October 2024 to September 2025. Last-days measure period: January 2023 to December 2024.

Hospice Care Index

Heartland Hospice has a Hospice Care Index of 10 out of 10; the national average is 8.8 and the Pennsylvania average is 9.0.

CMS builds the index from ten measures in Medicare claims. A hospice earns one point for each measure that meets CMS's criterion: for measures 2 to 7 the value must be below the 90th percentile of hospices nationally, for measures 8 to 10 above the 10th percentile, and for measure 1 any such care at all. CMS reports the index only for hospices with at least 20 discharges. Period: January 2023 to December 2024.

Measure	This hospice	Percentile rank	U.S. rate
1. Continuous home care or general inpatient care provided (% of service days; a point is earned for any such care)	0.0	52	0.5
2. Gaps of more than 7 days between nursing visits (% of hospice elections of 30 days or more; a point is earned unless the value is among the highest 10% of hospices nationally)	60.7	61	52.4
3. Early live discharges (% of live discharges; a point is earned unless the value is among the highest 10% of hospices nationally)	7.4	57	7.3
4. Late live discharges (% of live discharges; a point is earned unless the value is among the highest 10% of hospices nationally)	43.0	68	37.4
5. Burdensome transitions, type 1 (% of live discharges; a point is earned unless the value is among the highest 10% of hospices nationally)	4.2	34	8.5
6. Burdensome transitions, type 2 (% of live discharges; a point is earned unless the value is among the highest 10% of hospices nationally)	1.1	51	2.1
7. Medicare spending per patient (U.S. dollars; a point is earned unless the value is among the highest 10% of hospices nationally)	$23,022	74	$19,227
8. Skilled nursing minutes per routine home care day (minutes; a point is earned unless the value is among the lowest 10% of hospices nationally)	12.5	53	19.9
9. Skilled nursing minutes on weekends (% of skilled nursing minutes; a point is earned unless the value is among the lowest 10% of hospices nationally)	5.6	21	9.6
10. Visits near death (% of patients who died; a point is earned unless the value is among the lowest 10% of hospices nationally)	91.2	36	89.3

The percentile rank is published by CMS: the percentage of hospices nationally with a lower value on that measure. The U.S. rate pools all hospices' cases; a hospice earns or misses a point by its percentile rank among hospices, not by being above or below the U.S. rate.

Patients and places of care

Patients' main diagnosis	Share of patients
Cancer	16%
Dementia	18%
Circulatory or heart disease	20%
Respiratory disease	8%
Stroke	32%
Other conditions	11%

CMS counts each patient once, under the main diagnosis tied to the most hospice care days. Period: January to December 2024.

In 2024, CMS reports that this hospice provided care in these settings: home, assisted living facility, nursing facility, skilled nursing facility. CMS notes that these figures cover one year of data; a setting not listed does not mean the hospice has not provided care there in more recent years or cannot provide it.

Served at least one patient enrolled in Medicare Advantage in 2024Yes
Served at least one patient with both Medicare and Medicaid in 2024Yes

ZIP codes where it served patients (219)

15001, 15005, 15009, 15010, 15012, 15017, 15019, 15021, 15022, 15025, 15026, 15033, 15035, 15044, 15052, 15057, 15059, 15062, 15063, 15065, 15066, 15068, 15071, 15074, 15085, 15089, 15090, 15101, 15102, 15104, 15106, 15108, 15112, 15116, 15120, 15122, 15129, 15131, 15132, 15134, 15135, 15136, 15137, 15139, 15142, 15143, 15144, 15145, 15146, 15147, 15148, 15201, 15202, 15203, 15204, 15205, 15206, 15207, 15208, 15209, 15210, 15211, 15212, 15213, 15214, 15215, 15216, 15217, 15218, 15219, 15220, 15221, 15222, 15224, 15226, 15227, 15228, 15229, 15232, 15233, 15234, 15235, 15236, 15237, 15238, 15239, 15241, 15243, 15301, 15312, 15314, 15317, 15321, 15322, 15330, 15332, 15350, 15401, 15411, 15424, 15425, 15431, 15438, 15446, 15459, 15464, 15479, 15483, 15486, 15501, 15520, 15522, 15530, 15531, 15534, 15535, 15537, 15538, 15540, 15541, 15542, 15544, 15545, 15547, 15551, 15552, 15554, 15557, 15558, 15563, 15565, 15601, 15610, 15613, 15615, 15618, 15620, 15623, 15624, 15626, 15627, 15631, 15632, 15634, 15636, 15637, 15640, 15642, 15644, 15650, 15656, 15658, 15660, 15663, 15666, 15668, 15670, 15671, 15675, 15679, 15681, 15683, 15687, 15688, 15690, 15692, 15697, 15701, 15717, 15724, 15736, 15746, 15748, 15901, 15902, 15904, 15905, 15906, 15907, 15909, 15920, 15923, 15924, 15926, 15928, 15931, 15935, 15936, 15937, 15942, 15943, 15946, 15951, 15952, 15953, 15954, 15955, 15963, 16001, 16023, 16033, 16037, 16046, 16056, 16057, 16059, 16063, 16066, 16115, 16201, 16218, 16229, 16601, 16630, 16646, 16668, 16673, 16693, 20705

CMS lists each ZIP code where the hospice served at least one patient. Ask the hospice whether it serves your address now.

Questions to ask any hospice

Do you serve my address, and can you start care this week?CMS lists ZIP codes where the hospice served at least one patient during its data collection period; that may differ from where it takes new patients now.
How quickly does a nurse come at night or on a weekend if symptoms get worse?Federal rules require hospices to make nursing services, physician services and drugs routinely available 24 hours a day, 7 days a week (42 CFR 418.100(c)(2)); ask how it works in practice.
Which levels of care do you provide, such as continuous home care or inpatient care, and where?See the Hospice Care Index measures above.

Common questions

Is Heartland Hospice Medicare-certified?

Heartland Hospice is listed in CMS's Medicare hospice data, with an initial Medicare certification date of 08/20/1996. Medicare.gov Care Compare shows its current record.

What is the family caregiver survey rating for Heartland Hospice?

CMS gives it 4 out of 5 stars, based on the CAHPS Hospice Survey answered by family members or friends of patients who died in its care.

What is the Hospice Care Index for Heartland Hospice?

10 out of 10. CMS gives a hospice one point for each of ten claims-based measures that meets its criterion. The national average is 8.8.

Where does Heartland Hospice provide care?

In 2024, CMS reports that it provided care in these settings: home, assisted living facility, nursing facility, skilled nursing facility.

What area does Heartland Hospice serve?

CMS lists 219 ZIP codes where it served at least one patient. Ask the hospice whether it serves a specific address now.

Other hospices with an address in Allegheny County

Listed by address, A to Z. A hospice can serve patients well beyond its office; find hospices that serve a ZIP code.

Call (412) 919-5600 Hospices

Source: CMS Provider Data Catalog, hospice datasets updated Aug 19, 2026. CMS Certification Number 391610. To see the official record, open Medicare.gov Care Compare, choose hospice and search by name.

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