Nursing homes in New York

New York has 593 Medicare- or Medicaid-certified nursing homes in 60 counties, with 111,413 certified beds in total. The state average CMS overall rating is 3.0 of 5 against a national average of 3.0, and homes report 3.63 nurse staffing hours per resident per day against 3.86 nationally.

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New York against the national average

Measure	New York	United States
Overall rating (1 to 5)	3.0	3.0
Health inspection rating	2.7	2.8
Staffing rating	2.8	2.9
Nurse staffing hours per resident per day	3.63	3.86
Registered nurse hours per resident per day	0.71	0.69
Nursing staff turnover	40.3%	45.8%
Health deficiencies in the latest inspection	8.1	9.2
Fines per home, past three years	0.5	0.9

Averages are published by CMS. Health inspection ratings are set within each state, so compare them across states with care.

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Cities with at least 3 homes, by the city in each home's CMS address. Every home is also listed by county below.

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Nursing home rules and contacts in New York

Federal rules on residents' rights, discharge notices and Medicare coverage are the same in every state. These are the offices to call in New York, and the rules the state sets for itself.

Long-term care ombudsman New York State Long Term Care Ombudsman Program New York State Office for the Aging1-855-582-6769 An advocate for residents and their families.
File a complaint about a nursing home Nursing Home Complaint and Discharge Appeal Hotline New York State Department of Health1-888-201-4563 (staffed 8:30 a.m. to 4:45 p.m. on weekdays) The Department of Health also takes complaints through an online form.
Apply for Medicaid nursing home coverage Local Department of Social Services New York State Department of Health1-800-541-2831 (NYS Medicaid Helpline) Apply through the county Department of Social Services, or in New York City through the Human Resources Administration (HRA). The county list is on this page; the Medicaid Helpline is listed on the Department of Health's long-term care page.

Minimum staffing: Every nursing home must provide a daily average of 3.5 hours of care per resident per day by certified nurse aides or licensed nurses, including at least 2.2 hours by a certified nurse aide and at least 1.1 hours by a licensed nurse. The state checks compliance every quarter using federal payroll-based staffing data. Source: N.Y. Public Health Law § 2895-b
Personal needs allowance (Medicaid): A Medicaid resident keeps $50 a month for personal needs, or $55 a month if they receive or are eligible for SSI or the state supplement. A veteran with no spouse or child, or a veteran's surviving spouse with no child, who receives a reduced VA pension keeps an amount equal to that pension, up to $90 a month. Source: N.Y. Social Services Law § 366(2)(a)(10)
Holding a bed during a hospital stay or leave: Under New York's Medicaid state plan, for residents 21 and older, Medicaid pays to hold a bed only after the resident has been in the home 30 days and only if the home's vacancy rate on the first day of the absence is no more than 5%. It pays for therapeutic leave for up to 10 days in 12 months, and for leave by a resident on hospice for up to 14 days in 12 months. It does not otherwise pay to hold a bed during a hospital stay, except at the five New York State Veterans' Homes. Each home must readmit, immediately upon the first available semi-private bed, a Medicaid-eligible resident who still needs nursing home care and whose hospital stay or therapeutic leave went beyond the bed-hold period. Source: New York Medicaid State Plan, Attachment 4.19-C (TN 18-0042, TN 23-0093); 10 NYCRR § 415.3(i)(3)
Visiting: During a declared public health emergency, residents may name at least two personal caregiving visitors (family members, close friends or a legal guardian) who may visit while following safety rules; these visits can be temporarily limited or suspended for reasons such as local infection rates or staff shortages. Separately, every resident has the right to name the family members and other adults who get priority to visit. Source: N.Y. Public Health Law §§ 2801-h and 2803-c(3)(o)
Discharge notice: A home must give at least 30 days' written notice before a transfer or discharge it starts, to the resident, the resident's lawful representative (if any), a known family member and the long-term care ombudsman; shorter notice is allowed in limited cases. Before starting a transfer or discharge, a home must use its best efforts to find a placement other than temporary housing such as a shelter or hotel, and may not discharge a resident to another person's home without the written consent of both. A resident may ask the Department of Health for a hearing within 60 days of receiving the notice and, except in cases of imminent danger, may stay in the home during the appeal if the request is made within 15 days of receiving it. The home has the burden of proof. Source: N.Y. Public Health Law § 2803-z; 10 NYCRR § 415.3(i)
When private funds run out: Once a resident becomes eligible for Medicaid after admission, the home may charge only Medicaid-allowable amounts. A transfer or discharge for nonpayment is allowed only if a charge is not in dispute, no appeal of a denial of benefits is pending, or funds for payment are actually available and the resident refuses to cooperate with the home in obtaining them. Source: 10 NYCRR § 415.3(i)(1)(i)(b)

Checked against New York state sources on Oct 9, 2026. Rules and phone numbers change, so confirm with the office listed. For the rules that apply in every state, see residents' rights, how to file a complaint and how Medicaid pays for a nursing home.