Russell County, Alabama · Nursing home
Canterbury Health Care Facility
2 of 5 overall from CMS
1720 Knowles Road, Phenix City, AL 36869
At a glance
- Overall rating 2 of 5 Below the state average of 3.0
- Nurse time per resident, per day 4.07 hours Above the state average of 3.88
- Nursing staff who left in a year 54.2% Above the state average of 46.9%
- Health citations, last 3 inspection cycles 13 2 at the harm level or above
- Fines in 3 years None None listed by CMS
- Certified beds in use 94.6% of 137 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Canterbury Health Care Facility is a 137-bed nursing home in Phenix City, Alabama (Russell County). CMS rates it 2 of 5 stars overall as of Sep 2026. It reports 4.07 nurse staffing hours per resident per day, above the Alabama average of 3.88. CMS lists no fines in the past three years.
- Certified beds
- 137
- Residents per day (average)
- 129.6
- Certified since
- 1983 (43 yrs)
For profit - Corporation Participates in Medicare and MedicaidPart of Venza Care Management (26 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Canterbury Health Care Facility
Chosen from this home's public data.
- CMS counts 6 health deficiencies in the latest inspection cycle (the standard inspection on Jun 2, 2023 plus complaint and infection-control inspections); the Alabama average is 4.0. Which have been corrected?Inspection results in CMS data
- Nursing staff turnover is 54.2%, above the Alabama average of 46.9%. How often would the same aides care for my relative?Turnover in CMS data
- Reported nurse staffing is 3.49 hours per resident on weekends against 4.07 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 2 of 5 Alabama average 3.0
- Health inspections 2 of 5 Alabama average 2.8
- Staffing 3 of 5 Alabama average 3.6
- Quality measures 2 of 5 Alabama average 3.2
The vertical line marks the Alabama average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 4.07 h Alabama average 3.88
- Nurse aides 2.82 h Alabama average 2.44
- Licensed practical nurses 0.87 h Alabama average 0.79
- Registered nurses 0.38 h Alabama average 0.65
- All staff, weekends 3.49 h Alabama average 3.26
How much nurse staffing is enough? All bars share one scale, 0 to 6 hours. The vertical line marks the Alabama average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover54.2%
- Alabama average46.9%
- Registered nurse turnover50.0%
- Alabama average39.5%
- Administrators who left1
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Alabama and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Alabama | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 18.3% | 12.0% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 6.6% | 5.4% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% | 1.0% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 0.5% | 2.4% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 0.8% | 1.4% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.6% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 2.9% | 3.3% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% | 92.2% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 10.8% | 12.1% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 15.2% | 24.5% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 92.2% | 94.8% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 6.8% | 5.4% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 21.8% | 12.8% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 14.8% | 21.2% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | 1.08 | 1.96 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | 2.06 | 1.70 | 1.78 |
Short-stay residents
| Measure | This home | Alabama | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 99.6% | 85.3% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 1.7% | 2.0% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 91.1% | 80.3% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 24.4% | 24.8% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 17.9% | 11.3% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 13 health deficiencies in the three most recent inspection cycles. Of these, 2 involved actual harm; the rest were graded as no actual harm. 1 was cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Apr 23, 2021: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Jun 2, 2023 | 6 | 2 |
| Apr 23, 2021 | 5 | 0 |
| Feb 13, 2020 | 2 | 2 |
Alabama homes averaged 4.0 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (13)
-
DPotential for more than minimal harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Past Non-Compliance (Aug 17, 2023)
-
DPotential for more than minimal harm, isolated
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights · Deficient, Provider has date of correction (Aug 24, 2023)
-
DPotential for more than minimal harm, isolated
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 7, 2023)
-
DPotential for more than minimal harm, isolated
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 7, 2023)
-
DPotential for more than minimal harm, isolated
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 7, 2023)
Show 8 more
-
DPotential for more than minimal harm, isolated
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · Deficient, Provider has date of correction (Jul 7, 2023)
-
DPotential for more than minimal harm, isolated
Provide or obtain dental services for each resident.
Quality of Life and Care · Deficient, Provider has date of correction (Jul 7, 2023)
-
GActual harm, isolated
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · Past Non-Compliance (Mar 31, 2021)
-
GActual harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · Past Non-Compliance (Mar 31, 2021)
-
FPotential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (May 28, 2021)
-
EPotential for more than minimal harm, pattern
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · Deficient, Provider has date of correction (May 28, 2021)
-
DPotential for more than minimal harm, isolated
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · Deficient, Provider has date of correction (May 28, 2021)
-
FPotential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Mar 19, 2020)
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
CMS lists no fines or payment denials for this home in the past three years.
Alabama homes averaged 0.3 fines and $12,315 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Alabama
- Size69 of 224 by certified beds
- Alabama average residents per day98.1
- ChainVenza Care Management
- Chain average overall rating2.4 of 5
- Resident or family councilResident
- Homes in Phenix City3
- Homes in Russell County3
Common questions
What is the CMS star rating for Canterbury Health Care Facility?
Canterbury Health Care Facility has an overall rating of 2 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 2, staffing is 3 and quality measures is 2.
How many beds does Canterbury Health Care Facility have?
Canterbury Health Care Facility has 137 certified beds. It averages 129.6 residents per day, about 94.6% of its certified beds.
How much nursing care do residents get at Canterbury Health Care Facility?
The home reports 4.07 hours of nurse staffing per resident per day, including 0.38 hours from registered nurses. The Alabama average is 3.88 hours and 0.65 hours from registered nurses.
Has Canterbury Health Care Facility been fined?
CMS lists no fines for this home in the past three years.
Does Canterbury Health Care Facility accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 5 of 5 Parkwood Health Care Facility 74beds 96.4%in use 4.11nurse hours a day
- 3 of 5 Bridgeway Health and Rehabilitation Center 86beds 89.0%in use 3.60nurse hours a day
- 2 of 5 Magnolia Manor of Columbus Nursing Center - West 166beds 56.0%in use 4.30nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Russell County
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 015382. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.