Mobile County, Alabama · Nursing home
Knollwood Healthcare
Not rated
3151-A Knollwood Drive, Mobile, AL 36693
At a glance
- Overall rating Not rated
- Nurse time per resident, per day 3.42 hours Below the state average of 3.88
- Nursing staff who left in a year 74.2% Above the state average of 46.9%
- Health citations, last 3 inspection cycles 46 12 at the harm level or above
- Fines in 3 years $318,070 4 fines
- Certified beds in use 79.6% of 71 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Knollwood Healthcare is a 71-bed nursing home in Mobile, Alabama (Mobile County). CMS has not published an overall star rating for it as of Sep 2026. It reports 3.42 nurse staffing hours per resident per day, below the Alabama average of 3.88. CMS lists 4 fines totaling $318,070 in the past three years.
- Certified beds
- 71
- Residents per day (average)
- 56.5
- Certified since
- 2012 (14 yrs)
For profit - Limited Liability company Participates in Medicare and MedicaidPart of Ephram Lahasky (22 homes)Continuing care retirement communityCMS Special Focus: SFF
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
- Special Focus Facility. CMS has placed this home under closer oversight because of its inspection record. CMS does not publish star ratings for a home while it is in the program. What a Special Focus Facility is
These labels are shown as CMS publishes them. They describe the inspection record, not what has changed since.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Knollwood Healthcare
Chosen from this home's public data.
- CMS lists this home in its Special Focus Facility program. What is the improvement plan, and what has changed so far?Special Focus status in CMS data
- CMS lists 4 fines totaling $318,070 in the past three years. What changed after the most recent one?Penalties in CMS data
- CMS counts 9 health deficiencies in the latest inspection cycle (the standard inspection on Sep 11, 2025 plus complaint and infection-control inspections); the Alabama average is 4.0. Which have been corrected?Inspection results in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall Not rated Alabama average 3.0
- Health inspections Not rated Alabama average 2.8
- Staffing Not rated Alabama average 3.6
- Quality measures Not rated Alabama average 3.2
The vertical line marks the Alabama average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.42 h Alabama average 3.88
- Nurse aides 2.08 h Alabama average 2.44
- Licensed practical nurses 0.72 h Alabama average 0.79
- Registered nurses 0.62 h Alabama average 0.65
- All staff, weekends 2.85 h Alabama average 3.26
How much nurse staffing is enough? All bars share one scale, 0 to 6 hours. The vertical line marks the Alabama average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover74.2%
- Alabama average46.9%
- Registered nurse turnover58.3%
- Alabama average39.5%
- Administrators who left0
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Alabama and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Alabama | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 22.4% | 12.0% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 10.6% | 5.4% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.0% | 1.0% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 1.0% | 2.4% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 0.0% | 1.4% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.6% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 2.9% | 3.3% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 85.9% | 92.2% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 34.3% | 12.1% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 23.7% | 24.5% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 94.1% | 94.8% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 4.0% | 5.4% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 19.8% | 12.8% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 18.8% | 21.2% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | 4.00 | 1.96 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | 4.47 | 1.70 | 1.78 |
Short-stay residents
| Measure | This home | Alabama | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 40.0% | 85.3% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 3.0% | 2.0% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 30.2% | 80.3% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 34.4% | 24.8% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 7.4% | 11.3% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 46 health deficiencies in the three most recent inspection cycles. Of these, 8 were at the immediate jeopardy level and 4 involved actual harm; the rest were graded as no actual harm. 36 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Mar 27, 2025: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Sep 11, 2025 | 9 | 0 |
| Mar 27, 2025 | 16 | 0 |
| Oct 10, 2024 | 21 | 3 |
Alabama homes averaged 4.0 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (46)
-
DPotential for more than minimal harm, isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Apr 16, 2026)
-
DPotential for more than minimal harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Apr 16, 2026)
-
DPotential for more than minimal harm, isolated
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Complaint investigation · Pharmacy Service · Deficient, Provider has date of correction (Apr 16, 2026)
-
FPotential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Oct 30, 2025)
-
FPotential for more than minimal harm, widespread
Dispose of garbage and refuse properly.
Nutrition and Dietary · Deficient, Provider has date of correction (Oct 30, 2025)
Show 25 more
-
EPotential for more than minimal harm, pattern
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · Deficient, Provider has date of correction (Oct 30, 2025)
-
DPotential for more than minimal harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Oct 30, 2025)
-
DPotential for more than minimal harm, isolated
Provide safe, appropriate pain management for a resident who requires such services.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Oct 30, 2025)
-
CPotential for minimal harm, widespread
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights · Deficient, Provider has date of correction (Oct 30, 2025)
-
DPotential for more than minimal harm, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Past Non-Compliance (May 6, 2025)
-
LImmediate jeopardy, widespread
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Apr 25, 2025)
-
LImmediate jeopardy, widespread
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Apr 25, 2025)
-
LImmediate jeopardy, widespread
Ensure services provided by the nursing facility meet professional standards of quality.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Apr 25, 2025)
-
LImmediate jeopardy, widespread
Ensure that residents are free from significant medication errors.
Complaint investigation · Pharmacy Service · Deficient, Provider has date of correction (Apr 25, 2025)
-
FPotential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Complaint investigation · Nutrition and Dietary · Deficient, Provider has date of correction (Apr 25, 2025)
-
DPotential for more than minimal harm, isolated
Reasonably accommodate the needs and preferences of each resident.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Apr 25, 2025)
-
DPotential for more than minimal harm, isolated
Keep residents' personal and medical records private and confidential.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Apr 25, 2025)
-
DPotential for more than minimal harm, isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Apr 25, 2025)
-
DPotential for more than minimal harm, isolated
Respond appropriately to all alleged violations.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Apr 25, 2025)
-
DPotential for more than minimal harm, isolated
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Apr 25, 2025)
-
DPotential for more than minimal harm, isolated
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Apr 25, 2025)
-
DPotential for more than minimal harm, isolated
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Complaint investigation · Pharmacy Service · Deficient, Provider has date of correction (Apr 25, 2025)
-
DPotential for more than minimal harm, isolated
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Complaint investigation · Administration · Deficient, Provider has date of correction (Apr 25, 2025)
-
DPotential for more than minimal harm, isolated
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Apr 25, 2025)
-
FPotential for more than minimal harm, widespread
Dispose of garbage and refuse properly.
Nutrition and Dietary · Deficient, Provider has date of correction (Nov 14, 2024)
-
FPotential for more than minimal harm, widespread
Keep all essential equipment working safely.
Environmental · Deficient, Provider has date of correction (Nov 14, 2024)
-
EPotential for more than minimal harm, pattern
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary · Deficient, Provider has date of correction (Nov 14, 2024)
-
EPotential for more than minimal harm, pattern
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration · Deficient, Provider has date of correction (Nov 14, 2024)
-
EPotential for more than minimal harm, pattern
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Administration · Deficient, Provider has date of correction (Nov 14, 2024)
-
DPotential for more than minimal harm, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Past Non-Compliance (Aug 5, 2024)
Showing the 30 most recent of 46.
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Mar 27, 2025 | Fine | $187,110 |
| Apr 25, 2024 | Fine | $6,661 |
| Apr 25, 2024 | Fine | $10,555 |
| Apr 25, 2024 | Fine | $113,744 |
| Apr 25, 2024 | Payment Denial | 116 days |
Alabama homes averaged 0.3 fines and $12,315 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Alabama
- Size192 of 224 by certified beds
- Alabama average residents per day98.1
- ChainEphram Lahasky
- Chain average overall rating1.7 of 5
- Resident or family councilResident
- Homes in Mobile14
- Homes in Mobile County17
Common questions
What is the CMS star rating for Knollwood Healthcare?
CMS has not published an overall star rating for Knollwood Healthcare as of Sep 2026.
How many beds does Knollwood Healthcare have?
Knollwood Healthcare has 71 certified beds. It averages 56.5 residents per day, about 79.6% of its certified beds.
How much nursing care do residents get at Knollwood Healthcare?
The home reports 3.42 hours of nurse staffing per resident per day, including 0.62 hours from registered nurses. The Alabama average is 3.88 hours and 0.65 hours from registered nurses.
Has Knollwood Healthcare been fined?
Yes. CMS lists 4 fines totaling $318,070 in the past three years. It also lists 1 payment denial.
Does Knollwood Healthcare accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 2 of 5 Lynwood Rehabilitation and Healthcare Center 127beds 90.7%in use 3.97nurse hours a day
- 2 of 5 Gulf Coast Health and Rehabilitation, LLC 100beds 93.7%in use 3.96nurse hours a day
- 2 of 5 Mobile Nursing and Rehabilitation Center 120beds 93.5%in use 3.12nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Mobile County
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 015463. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.