Apache County, Arizona · Nursing home
Dr Guy Gorman Sr Care Home
1 of 5 overall from CMS
Highway 191 & Hospital Road, Chinle, AZ 86503
At a glance
- Overall rating 1 of 5 Below the state average of 3.3
- Nurse time per resident, per day 4.09 hours Above the state average of 3.98
- Nursing staff who left in a year Not reported
- Health citations, last 3 inspection cycles 64 3 at the harm level or above
- Fines in 3 years $67,074 1 fine
- Certified beds in use 63.9% of 80 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Dr Guy Gorman Sr Care Home is a 80-bed nursing home in Chinle, Arizona (Apache County). CMS rates it 1 of 5 stars overall as of Sep 2026. It reports 4.09 nurse staffing hours per resident per day, above the Arizona average of 3.98. CMS lists 1 fine totaling $67,074 in the past three years.
- Certified beds
- 80
- Residents per day (average)
- 51.1
- Certified since
- 1997 (29 yrs)
Non profit - Corporation Participates in Medicare and MedicaidCMS Special Focus: SFF Candidate
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
- Special Focus candidate. CMS lists this home as a candidate for its Special Focus Facility program: its inspection record qualifies it for the program, but it has not been selected. What a Special Focus Facility is
These labels are shown as CMS publishes them. They describe the inspection record, not what has changed since.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Dr Guy Gorman Sr Care Home
Chosen from this home's public data.
- CMS lists this home as a candidate for its Special Focus Facility program, which means it qualifies but has not been selected. What has changed since the inspections behind that listing?Special Focus status in CMS data
- CMS lists 1 fine totaling $67,074 in the past three years. What changed after the most recent one?Penalties in CMS data
- CMS counts 17 health deficiencies in the latest inspection cycle (the standard inspection on Jul 25, 2025 plus complaint and infection-control inspections); the Arizona average is 6.4. Which have been corrected?Inspection results in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 1 of 5 Arizona average 3.3
- Health inspections 1 of 5 Arizona average 2.8
- Staffing 3 of 5 Arizona average 2.9
- Quality measures 4 of 5 Arizona average 4.5
The vertical line marks the Arizona average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 4.09 h Arizona average 3.98
- Nurse aides 2.91 h Arizona average 2.24
- Licensed practical nurses 0.74 h Arizona average 1.04
- Registered nurses 0.45 h Arizona average 0.70
- All staff, weekends 3.38 h Arizona average 3.51
How much nurse staffing is enough? All bars share one scale, 0 to 9 hours. The vertical line marks the Arizona average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnoverNot reported
- Arizona average45.1%
- Registered nurse turnoverNot reported
- Arizona average43.6%
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Arizona and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Arizona | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 38.0% | 10.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 3.1% | 5.3% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 5.4% | 0.8% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 0.5% | 1.2% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 0.0% | 3.9% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.3% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 0.5% | 2.1% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 88.8% | 96.9% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 21.1% | 12.8% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 2.0% | 21.0% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 98.1% | 94.6% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 5.7% | 4.4% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 33.2% | 20.6% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 6.1% | 10.6% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | 2.80 | 1.47 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | 0.00 | 1.42 | 1.78 |
Short-stay residents
| Measure | This home | Arizona | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 54.2% | 91.8% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | Too few residents or stays to report | 1.2% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | Too few residents or stays to report | 87.3% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | Too few residents or stays to report | 23.7% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | Too few residents or stays to report | 10.4% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 64 health deficiencies in the three most recent inspection cycles. Of these, 1 was at the immediate jeopardy level and 2 involved actual harm; the rest were graded as no actual harm. 25 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Sep 27, 2024: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Jul 25, 2025 | 17 | 0 |
| Sep 27, 2024 | 26 | 1 |
| Sep 15, 2023 | 21 | 3 |
Arizona homes averaged 6.4 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (64)
-
FPotential for more than minimal harm, widespread
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jan 22, 2026)
-
FPotential for more than minimal harm, widespread
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration · Deficient, Provider has date of correction (Nov 20, 2025)
-
EPotential for more than minimal harm, pattern
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services · Deficient, Provider has date of correction (Jan 22, 2026)
-
DPotential for more than minimal harm, isolated
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Nov 20, 2025)
-
DPotential for more than minimal harm, isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Nov 20, 2025)
Show 25 more
-
DPotential for more than minimal harm, isolated
Respond appropriately to all alleged violations.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Nov 20, 2025)
-
DPotential for more than minimal harm, isolated
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights · Deficient, Provider has date of correction (Nov 20, 2025)
-
DPotential for more than minimal harm, isolated
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Nov 20, 2025)
-
DPotential for more than minimal harm, isolated
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Nov 20, 2025)
-
DPotential for more than minimal harm, isolated
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Nov 20, 2025)
-
DPotential for more than minimal harm, isolated
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services · Deficient, Provider has date of correction (Nov 20, 2025)
-
DPotential for more than minimal harm, isolated
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service · Deficient, Provider has date of correction (Nov 20, 2025)
-
DPotential for more than minimal harm, isolated
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Nov 20, 2025)
-
DPotential for more than minimal harm, isolated
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration · Deficient, Provider has date of correction (Nov 20, 2025)
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Nov 20, 2025)
-
DPotential for more than minimal harm, isolated
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control · Deficient, Provider has date of correction (Jan 22, 2026)
-
DPotential for more than minimal harm, isolated
Provide training in compliance and ethics.
Administration · Deficient, Provider has date of correction (Nov 20, 2025)
-
HActual harm, pattern
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Oct 28, 2024)
-
GActual harm, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Oct 28, 2024)
-
FPotential for more than minimal harm, widespread
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Complaint investigation · Administration · Deficient, Provider has date of correction (Oct 28, 2024)
-
EPotential for more than minimal harm, pattern
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Oct 28, 2024)
-
EPotential for more than minimal harm, pattern
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights · Deficient, Provider has date of correction (Oct 28, 2024)
-
EPotential for more than minimal harm, pattern
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Oct 28, 2024)
-
EPotential for more than minimal harm, pattern
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Oct 28, 2024)
-
EPotential for more than minimal harm, pattern
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Oct 28, 2024)
-
EPotential for more than minimal harm, pattern
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Complaint investigation · Nursing and Physician Services · Deficient, Provider has date of correction (Oct 28, 2024)
-
EPotential for more than minimal harm, pattern
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Complaint investigation · Nursing and Physician Services · Deficient, Provider has date of correction (Oct 28, 2024)
-
EPotential for more than minimal harm, pattern
Provide or obtain dental services for each resident.
Quality of Life and Care · Deficient, Provider has date of correction (Feb 28, 2025)
-
EPotential for more than minimal harm, pattern
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Oct 28, 2024)
-
EPotential for more than minimal harm, pattern
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration · Deficient, Provider has date of correction (Oct 28, 2024)
Showing the 30 most recent of 64.
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Jul 25, 2025 | Payment Denial | 90 days |
| Sep 27, 2024 | Fine | $67,074 |
Arizona homes averaged 0.5 fines and $8,928 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Arizona
- Size99 of 140 by certified beds
- Arizona average residents per day88.1
- ChainNone listed
- Resident or family councilResident
- Homes in Apache County1
Common questions
What is the CMS star rating for Dr Guy Gorman Sr Care Home?
Dr Guy Gorman Sr Care Home has an overall rating of 1 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 1, staffing is 3 and quality measures is 4.
How many beds does Dr Guy Gorman Sr Care Home have?
Dr Guy Gorman Sr Care Home has 80 certified beds. It averages 51.1 residents per day, about 63.9% of its certified beds.
How much nursing care do residents get at Dr Guy Gorman Sr Care Home?
The home reports 4.09 hours of nurse staffing per resident per day, including 0.45 hours from registered nurses. The Arizona average is 3.98 hours and 0.70 hours from registered nurses.
Has Dr Guy Gorman Sr Care Home been fined?
Yes. CMS lists 1 fine totaling $67,074 in the past three years. It also lists 1 payment denial.
Does Dr Guy Gorman Sr Care Home accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 5 of 5 Gallup Nursing & Rehabilitation LLC 62beds 94.7%in use 3.26nurse hours a day
- 4 of 5 Red Rocks Care Center 102beds 82.7%in use 3.23nurse hours a day
- 3 of 5 Life Care Center of Farmington 144beds 82.4%in use 3.40nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Apache County
Who to call in Arizona
These offices serve residents of every nursing home in Arizona.
- Long-term care ombudsman Arizona Long-Term Care Ombudsman Program (Office of Arizona State Long-Term Care Ombudsman Program) 602-542-6454 (Extension 9 (state office). Regional programs: Maricopa County 602-264-4357; Pima County 520-790-7262; Yavapai, Coconino, Navajo and Apache counties 877-521-3500; Mohave, La Paz and Yuma counties 928-217-7114; Pinal and Gila counties 520-836-2758; Cochise, Graham, Greenlee and Santa Cruz counties 520-432-2528 ext. 206. Navajo Nation 602-542-6454 or 602-542-6432; Inter-Tribal Council of Arizona 800-591-9370.) An advocate for residents and their families.
- File a complaint about a nursing home Arizona Department of Health Services, Bureau of Long-Term Care Licensing 602-364-2690 (Long Term Care Licensing. Complaints can also be filed with the online complaint form for long-term care facilities.) The state agency that inspects nursing homes.
Arizona staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 035242. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.