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Capitol County, Connecticut · Nursing home

Evergreen Center for Health & Rehabilitation

3 of 5 overall from CMS

205 Chestnut Hill Road, Stafford Springs, CT 06076

Call (860) 684-6341Directions

At a glance

Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.

Evergreen Center for Health & Rehabilitation is a 180-bed nursing home in Stafford Springs, Connecticut (Capitol County). CMS rates it 3 of 5 stars overall as of Sep 2026. It reports 3.55 nurse staffing hours per resident per day, below the Connecticut average of 3.73. CMS lists no fines in the past three years.

Certified beds
180
Residents per day (average)
170.1
Certified since
1989 (37 yrs)

For profit - Limited Liability company Participates in Medicare and MedicaidPart of National Health Care Associates (42 homes)

Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.

Terms used on this page
CMS
The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
Certified beds
The number of federally certified beds CMS lists for the home.
Deficiency or citation
A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
Actual harm
Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
Immediate jeopardy
Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
Inspection cycle
A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
Special Focus Facility (SFF)
A home CMS has placed under closer oversight because of its inspection record. More about the program

Questions to ask Evergreen Center for Health & Rehabilitation

Chosen from this home's public data.

  1. Nursing staff turnover is 45.2%, above the Connecticut average of 37.4%. How often would the same aides care for my relative?Turnover in CMS data
  2. Registered nurse time is 0.48 hours per resident per day; the Connecticut average is 0.69. Is an RN on site overnight?RN staffing in CMS data
  3. What is the daily private-pay rate, and are Medicaid beds available now?CMS does not publish prices

More in what to ask on a nursing home tour.

CMS star ratings

The vertical line marks the Connecticut average. Ratings run from 1 to 5. How to read CMS star ratings

Nurse staffing

Hours of care per resident per day, as the home reported to CMS.

What these roles do

Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.

How much nurse staffing is enough? All bars share one scale, 0 to 6 hours. The vertical line marks the Connecticut average; the national average for all nursing staff is 3.86 hours.

Quality measures

CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Connecticut and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.

Long-stay residents

MeasureThis homeConnecticutU.S.
★ Percentage of long-stay residents whose need for help with daily activities has increased 7.8% 18.0% 13.9%
Percentage of long-stay residents who lose too much weight 8.6% 6.5% 5.2%
★ Percentage of long-stay residents with a catheter inserted and left in their bladder 0.7% 0.7% 0.8%
★ Percentage of long-stay residents with a urinary tract infection 0.4% 1.5% 1.6%
Percentage of long-stay residents who have depressive symptoms 24.9% 22.3% 12.8%
Percentage of long-stay residents who were physically restrained 0.0% 0.0% 0.1%
★ Percentage of long-stay residents experiencing one or more falls with major injury 1.1% 3.5% 3.2%
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 64.9% 88.6% 93.6%
★ Percentage of long-stay residents whose ability to walk independently worsened 8.9% 16.4% 14.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 17.8% 17.6% 19.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.1% 93.5% 95.5%
★ Percentage of long-stay residents with pressure ulcers 4.5% 4.0% 4.6%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 31.0% 24.7% 19.0%
★ Percentage of long-stay residents who received an antipsychotic medication 16.9% 17.8% 15.4%
★ Number of hospitalizations per 1000 long-stay resident days 0.89 2.06 1.90
★ Number of outpatient emergency department visits per 1000 long-stay resident days 2.11 1.46 1.78

Short-stay residents

MeasureThis homeConnecticutU.S.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 78.6% 71.8% 82.0%
★ Percentage of short-stay residents who newly received an antipsychotic medication 1.9% 1.5% 1.6%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 70.7% 69.7% 79.8%
★ Percentage of short-stay residents who were rehospitalized after a nursing home admission 20.8% 24.3% 23.8%
★ Percentage of short-stay residents who had an outpatient emergency department visit 14.3% 10.7% 12.0%

Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov

Inspection history

Inspectors cited 44 health deficiencies in the three most recent inspection cycles. Of these, 1 involved actual harm; the rest were graded as no actual harm. 28 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Aug 6, 2025: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Deficiencies by inspection cycle
Standard inspectionHealthFire safety
Nov 22, 2024132
Jun 23, 202270
Oct 3, 2019240

Connecticut homes averaged 13.4 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.

Health citations, three most recent inspection cycles (44)

  1. GActual harm, isolated

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Complaint investigation · Quality of Life and Care · Past Non-Compliance (Jul 31, 2025)

  2. DPotential for more than minimal harm, isolated

    Ensure services provided by the nursing facility meet professional standards of quality.

    Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has plan of correction (Jul 15, 2025)

  3. DPotential for more than minimal harm, isolated

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Complaint investigation · Pharmacy Service · Past Non-Compliance

  4. FPotential for more than minimal harm, widespread

    Provide and implement an infection prevention and control program.

    Infection Control · Deficient, Provider has date of correction (Jan 3, 2025)

  5. EPotential for more than minimal harm, pattern

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jan 3, 2025)

Show 25 more
  1. EPotential for more than minimal harm, pattern

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Environmental · Deficient, Provider has date of correction (Jan 3, 2025)

  2. DPotential for more than minimal harm, isolated

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jan 3, 2025)

  3. DPotential for more than minimal harm, isolated

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 3, 2025)

  4. DPotential for more than minimal harm, isolated

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 3, 2025)

  5. DPotential for more than minimal harm, isolated

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 3, 2025)

  6. DPotential for more than minimal harm, isolated

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care · Deficient, Provider has date of correction (Jan 3, 2025)

  7. DPotential for more than minimal harm, isolated

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jan 3, 2025)

  8. DPotential for more than minimal harm, isolated

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Pharmacy Service · Deficient, Provider has date of correction (Jan 3, 2025)

  9. DPotential for more than minimal harm, isolated

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 3, 2025)

  10. DPotential for more than minimal harm, isolated

    Hire a qualified full-time social worker in a facility with more than 120 beds.

    Complaint investigation · Administration · Deficient, Provider has date of correction (Jan 3, 2025)

  11. DPotential for more than minimal harm, isolated

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jan 3, 2025)

  12. DPotential for more than minimal harm, isolated

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jan 3, 2025)

  13. BPotential for minimal harm, pattern

    Assess the resident when there is a significant change in condition

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 3, 2025)

  14. DPotential for more than minimal harm, isolated

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Sep 11, 2024)

  15. DPotential for more than minimal harm, isolated

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jul 18, 2024)

  16. DPotential for more than minimal harm, isolated

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jul 18, 2024)

  17. DPotential for more than minimal harm, isolated

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jul 18, 2024)

  18. DPotential for more than minimal harm, isolated

    Ensure each resident receives an accurate assessment.

    Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 18, 2024)

  19. DPotential for more than minimal harm, isolated

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 18, 2024)

  20. DPotential for more than minimal harm, isolated

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jul 18, 2024)

  21. DPotential for more than minimal harm, isolated

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jul 18, 2024)

  22. DPotential for more than minimal harm, isolated

    Provide enough food/fluids to maintain a resident's health.

    Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jul 18, 2024)

  23. DPotential for more than minimal harm, isolated

    Provide safe, appropriate pain management for a resident who requires such services.

    Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jul 18, 2024)

  24. DPotential for more than minimal harm, isolated

    Observe each nurse aide's job performance and give regular training.

    Complaint investigation · Nursing and Physician Services · Deficient, Provider has date of correction (Jul 18, 2024)

  25. DPotential for more than minimal harm, isolated

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jul 18, 2024)

Showing the 30 most recent of 44.

What severity letters A to L mean

Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".

Penalties, past three years

CMS lists no fines or payment denials for this home in the past three years.

Connecticut homes averaged 0.9 fines and $23,730 in fine amounts; the national averages are 0.9 and $30,972.

Cost

Not in the public data. CMS does not publish what a nursing home charges.

Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.

Compared within Connecticut

Common questions

What is the CMS star rating for Evergreen Center for Health & Rehabilitation?

Evergreen Center for Health & Rehabilitation has an overall rating of 3 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 2, staffing is 3 and quality measures is 5.

How many beds does Evergreen Center for Health & Rehabilitation have?

Evergreen Center for Health & Rehabilitation has 180 certified beds. It averages 170.1 residents per day, about 94.5% of its certified beds.

How much nursing care do residents get at Evergreen Center for Health & Rehabilitation?

The home reports 3.55 hours of nurse staffing per resident per day, including 0.48 hours from registered nurses. The Connecticut average is 3.73 hours and 0.69 hours from registered nurses.

Has Evergreen Center for Health & Rehabilitation been fined?

CMS lists no fines for this home in the past three years.

Does Evergreen Center for Health & Rehabilitation accept Medicare or Medicaid?

CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.

Guides for families looking at this home

Nearest nursing homes

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Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 075326. See this home's official record on Medicare.gov

See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.