Osceola County, Florida · Nursing home
The Good Samaritan Society-Kissimmee Village
4 of 5 overall from CMS
1500 Southgate Drive, Kissimmee, FL 34746
At a glance
- Overall rating 4 of 5 Above the state average of 3.3
- Nurse time per resident, per day 3.42 hours Below the state average of 3.82
- Nursing staff who left in a year 23.2% Below the state average of 41.4%
- Health citations, last 3 inspection cycles 16 1 at the harm level or above
- Fines in 3 years $11,629 1 fine
- Certified beds in use 84.8% of 161 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
The Good Samaritan Society-Kissimmee Village is a 161-bed nursing home in Kissimmee, Florida (Osceola County). CMS rates it 4 of 5 stars overall as of Sep 2026. It reports 3.42 nurse staffing hours per resident per day, below the Florida average of 3.82. CMS lists 1 fine totaling $11,629 in the past three years.
- Certified beds
- 161
- Residents per day (average)
- 136.6
- Certified since
- 1987 (39 yrs)
Non profit - Corporation Participates in Medicare and MedicaidPart of Good Samaritan Society (92 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask The Good Samaritan Society-Kissimmee Village
Chosen from this home's public data.
- CMS lists 1 fine totaling $11,629 in the past three years. What changed after the most recent one?Penalties in CMS data
- What is the daily private-pay rate, and are Medicaid beds available now?CMS does not publish prices
- Can we visit at a mealtime and again on a weekend?General
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 4 of 5 Florida average 3.3
- Health inspections 3 of 5 Florida average 2.9
- Staffing 5 of 5 Florida average 3.3
- Quality measures 4 of 5 Florida average 4.2
The vertical line marks the Florida average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.42 h Florida average 3.82
- Nurse aides 2.08 h Florida average 2.31
- Licensed practical nurses 0.53 h Florida average 0.78
- Registered nurses 0.81 h Florida average 0.73
- All staff, weekends 3.20 h Florida average 3.49
How much nurse staffing is enough? All bars share one scale, 0 to 9 hours. The vertical line marks the Florida average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover23.2%
- Florida average41.4%
- Registered nurse turnover19.0%
- Florida average46.0%
- Administrators who left0
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Florida and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Florida | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 29.2% | 8.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 7.0% | 5.5% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.4% | 0.3% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 0.0% | 0.7% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 1.2% | 4.6% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 1.7% | 2.5% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 96.0% | 98.2% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 32.5% | 9.5% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 3.3% | 14.4% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% | 99.2% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 5.2% | 4.5% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 21.1% | 10.5% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 2.8% | 8.6% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | Too few residents or stays to report | 2.13 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | Too few residents or stays to report | 1.15 | 1.78 |
Short-stay residents
| Measure | This home | Florida | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 80.8% | 95.2% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 1.1% | 1.5% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 63.8% | 94.7% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 26.0% | 26.1% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 9.4% | 9.1% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 16 health deficiencies in the three most recent inspection cycles. Of these, 1 involved actual harm; the rest were graded as no actual harm. 2 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Nov 10, 2023: Provide safe, appropriate dialysis care/services for a resident who requires such services.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Dec 11, 2025 | 7 | 5 |
| Feb 1, 2024 | 4 | 2 |
| Mar 24, 2022 | 5 | 4 |
Florida homes averaged 7.1 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (16)
-
FPotential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Jan 23, 2026)
-
EPotential for more than minimal harm, pattern
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary · Deficient, Provider has date of correction (Jan 23, 2026)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jan 23, 2026)
-
DPotential for more than minimal harm, isolated
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 23, 2026)
-
DPotential for more than minimal harm, isolated
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 23, 2026)
Show 11 more
-
DPotential for more than minimal harm, isolated
Provide activities to meet all resident's needs.
Quality of Life and Care · Deficient, Provider has date of correction (Jan 23, 2026)
-
DPotential for more than minimal harm, isolated
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · Deficient, Provider has date of correction (Jan 23, 2026)
-
DPotential for more than minimal harm, isolated
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Feb 23, 2024)
-
DPotential for more than minimal harm, isolated
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Feb 23, 2024)
-
DPotential for more than minimal harm, isolated
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · Deficient, Provider has date of correction (Feb 23, 2024)
-
DPotential for more than minimal harm, isolated
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service · Deficient, Provider has date of correction (Feb 23, 2024)
-
GActual harm, isolated
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Dec 4, 2023)
-
EPotential for more than minimal harm, pattern
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Apr 25, 2022)
-
EPotential for more than minimal harm, pattern
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights · Deficient, Provider has date of correction (Apr 25, 2022)
-
DPotential for more than minimal harm, isolated
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Apr 25, 2022)
-
CPotential for minimal harm, widespread
Post nurse staffing information every day.
Nursing and Physician Services · Deficient, Provider has date of correction (Apr 25, 2022)
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Nov 10, 2023 | Fine | $11,629 |
Florida homes averaged 0.8 fines and $24,361 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Florida
- Size120 of 694 by certified beds
- Florida average residents per day108.9
- ChainGood Samaritan Society
- Chain average overall rating3.1 of 5
- Resident or family councilResident
- Homes in Kissimmee6
- Homes in Osceola County10
Common questions
What is the CMS star rating for The Good Samaritan Society-Kissimmee Village?
The Good Samaritan Society-Kissimmee Village has an overall rating of 4 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 3, staffing is 5 and quality measures is 4.
How many beds does The Good Samaritan Society-Kissimmee Village have?
The Good Samaritan Society-Kissimmee Village has 161 certified beds. It averages 136.6 residents per day, about 84.8% of its certified beds.
How much nursing care do residents get at The Good Samaritan Society-Kissimmee Village?
The home reports 3.42 hours of nurse staffing per resident per day, including 0.81 hours from registered nurses. The Florida average is 3.82 hours and 0.73 hours from registered nurses.
Has The Good Samaritan Society-Kissimmee Village been fined?
Yes. CMS lists 1 fine totaling $11,629 in the past three years.
Does The Good Samaritan Society-Kissimmee Village accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 4 of 5 Kissimmee Health and Rehabilitation Center 59beds 95.8%in use 3.47nurse hours a day
- 1 of 5 Terrace of Kissimmee, the 120beds 96.2%in use 3.82nurse hours a day
- 5 of 5 Aviata at Kissimmee Gardens 120beds 96.6%in use 3.39nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Osceola County
Who to call in Florida
These offices serve residents of every nursing home in Florida.
- Long-term care ombudsman Florida Long-Term Care Ombudsman Program 1-888-831-0404 An advocate for residents and their families.
- File a complaint about a nursing home Complaint Administration Unit 1-888-419-3456 The state agency that inspects nursing homes.
Florida staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 105559. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.