Pike County, Kentucky · Nursing home
Good Shepherd Health and Rehabilitation
1 of 5 overall from CMS
60 Phillips Branch Road, Phelps, KY 41553
At a glance
- Overall rating 1 of 5 Below the state average of 3.0
- Nurse time per resident, per day 3.42 hours Below the state average of 3.95
- Nursing staff who left in a year 39.6% Below the state average of 46.4%
- Health citations, last 3 inspection cycles 12 6 at the harm level or above
- Fines in 3 years $29,852 4 fines
- Certified beds in use 73.5% of 118 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Good Shepherd Health and Rehabilitation is a 118-bed nursing home in Phelps, Kentucky (Pike County). CMS rates it 1 of 5 stars overall as of Sep 2026. It reports 3.42 nurse staffing hours per resident per day, below the Kentucky average of 3.95. CMS lists 4 fines totaling $29,852 in the past three years.
- Certified beds
- 118
- Residents per day (average)
- 86.7
- Certified since
- 1990 (36 yrs)
For profit - Partnership Participates in Medicare and MedicaidPart of Plainview Healthcare Partners (9 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Good Shepherd Health and Rehabilitation
Chosen from this home's public data.
- CMS lists 4 fines totaling $29,852 in the past three years. What changed after the most recent one?Penalties in CMS data
- About 73.5% of certified beds are in use on an average day. Are any units closed, or are admissions limited?Certified beds and average residents in CMS data
- Registered nurse time is 0.57 hours per resident per day; the Kentucky average is 0.79. Is an RN on site overnight?RN staffing in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 1 of 5 Kentucky average 3.0
- Health inspections 1 of 5 Kentucky average 3.0
- Staffing 2 of 5 Kentucky average 2.7
- Quality measures 2 of 5 Kentucky average 3.2
The vertical line marks the Kentucky average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.42 h Kentucky average 3.95
- Nurse aides 1.96 h Kentucky average 2.36
- Licensed practical nurses 0.90 h Kentucky average 0.80
- Registered nurses 0.57 h Kentucky average 0.79
- All staff, weekends 3.41 h Kentucky average 3.49
How much nurse staffing is enough? All bars share one scale, 0 to 9 hours. The vertical line marks the Kentucky average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover39.6%
- Kentucky average46.4%
- Registered nurse turnover35.7%
- Kentucky average41.8%
- Administrators who left0
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Kentucky and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Kentucky | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 7.1% | 13.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 4.8% | 6.6% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.3% | 0.5% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 0.0% | 1.6% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 0.0% | 17.7% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 3.6% | 3.9% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 97.9% | 94.3% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 5.6% | 14.0% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 25.6% | 29.8% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% | 96.2% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 3.3% | 4.8% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 6.3% | 19.0% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 9.5% | 16.1% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | 3.09 | 1.94 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | 3.65 | 2.14 | 1.78 |
Short-stay residents
| Measure | This home | Kentucky | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 69.1% | 84.0% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 0.9% | 1.7% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 73.0% | 83.5% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 34.6% | 24.2% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 16.9% | 13.7% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 12 health deficiencies in the three most recent inspection cycles. Of these, 5 were at the immediate jeopardy level and 1 involved actual harm; the rest were graded as no actual harm. 7 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Sep 13, 2024: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Jan 22, 2026 | 1 | 0 |
| Sep 13, 2024 | 3 | 1 |
| Oct 31, 2019 | 8 | 0 |
Kentucky homes averaged 2.9 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (12)
-
DPotential for more than minimal harm, isolated
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service · Deficient, Provider has date of correction (Jan 24, 2026)
-
GActual harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Sep 19, 2024)
-
DPotential for more than minimal harm, isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Sep 19, 2024)
-
DPotential for more than minimal harm, isolated
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care · Deficient, Provider has date of correction (Sep 19, 2024)
-
JImmediate jeopardy, isolated
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Nov 18, 2023)
Show 7 more
-
JImmediate jeopardy, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Nov 18, 2023)
-
JImmediate jeopardy, isolated
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Complaint investigation · Administration · Deficient, Provider has date of correction (Nov 18, 2023)
-
JImmediate jeopardy, isolated
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Complaint investigation · Administration · Deficient, Provider has date of correction (Nov 18, 2023)
-
JImmediate jeopardy, isolated
Have a plan that describes the process for conducting QAPI and QAA activities.
Complaint investigation · Administration · Deficient, Provider has date of correction (Nov 18, 2023)
-
DPotential for more than minimal harm, isolated
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Nov 21, 2019)
-
DPotential for more than minimal harm, isolated
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · Deficient, Provider has date of correction (Nov 20, 2019)
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Nov 15, 2019)
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Sep 13, 2024 | Fine | $14,260 |
| Nov 17, 2023 | Fine | $5,197 |
| Nov 17, 2023 | Fine | $5,197 |
| Nov 17, 2023 | Fine | $5,198 |
Kentucky homes averaged 0.7 fines and $15,373 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Kentucky
- Size71 of 267 by certified beds
- Kentucky average residents per day81.9
- ChainPlainview Healthcare Partners
- Chain average overall rating2.1 of 5
- Resident or family councilBoth
- Homes in Pike County4
Common questions
What is the CMS star rating for Good Shepherd Health and Rehabilitation?
Good Shepherd Health and Rehabilitation has an overall rating of 1 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 1, staffing is 2 and quality measures is 2.
How many beds does Good Shepherd Health and Rehabilitation have?
Good Shepherd Health and Rehabilitation has 118 certified beds. It averages 86.7 residents per day, about 73.5% of its certified beds.
How much nursing care do residents get at Good Shepherd Health and Rehabilitation?
The home reports 3.42 hours of nurse staffing per resident per day, including 0.57 hours from registered nurses. The Kentucky average is 3.95 hours and 0.79 hours from registered nurses.
Has Good Shepherd Health and Rehabilitation been fined?
Yes. CMS lists 4 fines totaling $29,852 in the past three years.
Does Good Shepherd Health and Rehabilitation accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 3 of 5 Trinity Health Care of Mingo 90beds 85.9%in use 5.49nurse hours a day
- 5 of 5 Heritage Hall Grundy 120beds 96.2%in use 3.00nurse hours a day
- 4 of 5 Tug Valley ARH Skilled Nursing Facility 34beds 60.6%in use 6.45nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Pike County
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 185222. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.