Fayette County, Kentucky · Nursing home
The Willows at Hamburg
2 of 5 overall from CMS
2531 Old Rosebud Road, Lexington, KY 40509
At a glance
- Overall rating 2 of 5 Below the state average of 3.0
- Nurse time per resident, per day 5.24 hours Above the state average of 3.95
- Nursing staff who left in a year 43.4% Below the state average of 46.4%
- Health citations, last 3 inspection cycles 10 2 at the harm level or above
- Fines in 3 years $61,627 1 fine
- Certified beds in use 90.8% of 64 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
The Willows at Hamburg is a 64-bed nursing home in Lexington, Kentucky (Fayette County). CMS rates it 2 of 5 stars overall as of Sep 2026. It reports 5.24 nurse staffing hours per resident per day, above the Kentucky average of 3.95. CMS lists 1 fine totaling $61,627 in the past three years.
- Certified beds
- 64
- Residents per day (average)
- 58.1
- Certified since
- 2012 (14 yrs)
For profit - Individual Participates in Medicare and MedicaidPart of Trilogy Health Services (127 homes)Continuing care retirement community
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask The Willows at Hamburg
Chosen from this home's public data.
- CMS lists 1 fine totaling $61,627 in the past three years. What changed after the most recent one?Penalties in CMS data
- CMS counts 4 health deficiencies in the latest inspection cycle (the standard inspection on Jul 10, 2026 plus complaint and infection-control inspections); the Kentucky average is 2.9. Which have been corrected?Inspection results in CMS data
- What is the daily private-pay rate, and are Medicaid beds available now?CMS does not publish prices
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 2 of 5 Kentucky average 3.0
- Health inspections 1 of 5 Kentucky average 3.0
- Staffing 5 of 5 Kentucky average 2.7
- Quality measures 4 of 5 Kentucky average 3.2
The vertical line marks the Kentucky average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 5.24 h Kentucky average 3.95
- Nurse aides 3.06 h Kentucky average 2.36
- Licensed practical nurses 1.14 h Kentucky average 0.80
- Registered nurses 1.05 h Kentucky average 0.79
- All staff, weekends 5.37 h Kentucky average 3.49
How much nurse staffing is enough? All bars share one scale, 0 to 9 hours. The vertical line marks the Kentucky average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover43.4%
- Kentucky average46.4%
- Registered nurse turnover33.3%
- Kentucky average41.8%
- Administrators who left1
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Kentucky and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Kentucky | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 19.7% | 13.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 5.2% | 6.6% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% | 0.5% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 0.0% | 1.6% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 13.3% | 17.7% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 7.1% | 3.9% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 96.8% | 94.3% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 13.7% | 14.0% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 29.7% | 29.8% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% | 96.2% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 0.4% | 4.8% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 25.6% | 19.0% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 9.4% | 16.1% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | 3.01 | 1.94 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | 3.05 | 2.14 | 1.78 |
Short-stay residents
| Measure | This home | Kentucky | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 92.9% | 84.0% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 0.0% | 1.7% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 89.3% | 83.5% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 21.9% | 24.2% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 17.1% | 13.7% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 10 health deficiencies in the three most recent inspection cycles. Of these, 2 were at the immediate jeopardy level; the rest were graded as no actual harm. 4 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Jul 3, 2024: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Jul 10, 2026 | 4 | 6 |
| Aug 8, 2025 | 2 | 0 |
| May 6, 2022 | 4 | 1 |
Kentucky homes averaged 2.9 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (10)
-
DPotential for more than minimal harm, isolated
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Aug 14, 2026)
-
DPotential for more than minimal harm, isolated
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Aug 14, 2026)
-
DPotential for more than minimal harm, isolated
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Aug 14, 2026)
-
DPotential for more than minimal harm, isolated
Keep all essential equipment working safely.
Environmental · Deficient, Provider has date of correction (Aug 14, 2026)
-
EPotential for more than minimal harm, pattern
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Sep 12, 2025)
Show 5 more
-
DPotential for more than minimal harm, isolated
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service · Deficient, Provider has date of correction (Sep 12, 2025)
-
JImmediate jeopardy, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jul 11, 2024)
-
JImmediate jeopardy, isolated
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jul 11, 2024)
-
FPotential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Jun 5, 2022)
-
EPotential for more than minimal harm, pattern
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Jun 5, 2022)
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Jul 3, 2024 | Fine | $61,627 |
Kentucky homes averaged 0.7 fines and $15,373 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Kentucky
- Size199 of 267 by certified beds
- Kentucky average residents per day81.9
- ChainTrilogy Health Services
- Chain average overall rating4.2 of 5
- Resident or family councilResident
- Homes in Lexington12
- Homes in Fayette County12
Common questions
What is the CMS star rating for The Willows at Hamburg?
The Willows at Hamburg has an overall rating of 2 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 1, staffing is 5 and quality measures is 4.
How many beds does The Willows at Hamburg have?
The Willows at Hamburg has 64 certified beds. It averages 58.1 residents per day, about 90.8% of its certified beds.
How much nursing care do residents get at The Willows at Hamburg?
The home reports 5.24 hours of nurse staffing per resident per day, including 1.05 hours from registered nurses. The Kentucky average is 3.95 hours and 0.79 hours from registered nurses.
Has The Willows at Hamburg been fined?
Yes. CMS lists 1 fine totaling $61,627 in the past three years.
Does The Willows at Hamburg accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 1 of 5 Lexington Premier Nursing & Rehab 120beds 96.5%in use 3.54nurse hours a day
- 3 of 5 Bluegrass Care & Rehabilitation Center 124beds 89.8%in use 3.34nurse hours a day
- 1 of 5 Mayfair Manor 98beds 89.5%in use 3.67nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Fayette County
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 185470. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.