Orleans Parish, Louisiana · Nursing home
Willow Wood at Woldenberg Village
4 of 5 overall from CMS
3701 Behrman Place, New Orleans, LA 70114
At a glance
- Overall rating 4 of 5 Above the state average of 2.6
- Nurse time per resident, per day 4.37 hours Above the state average of 3.76
- Nursing staff who left in a year 50.4% Above the state average of 47.6%
- Health citations, last 3 inspection cycles 19 1 at the harm level or above
- Fines in 3 years $40,248 1 fine
- Certified beds in use 93.4% of 120 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Willow Wood at Woldenberg Village is a 120-bed nursing home in New Orleans, Louisiana (Orleans Parish). CMS rates it 4 of 5 stars overall as of Sep 2026. It reports 4.37 nurse staffing hours per resident per day, above the Louisiana average of 3.76. CMS lists 1 fine totaling $40,248 in the past three years.
- Certified beds
- 120
- Residents per day (average)
- 112.1
- Certified since
- 1991 (35 yrs)
Non profit - Corporation Participates in Medicare and Medicaid
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Willow Wood at Woldenberg Village
Chosen from this home's public data.
- CMS lists 1 fine totaling $40,248 in the past three years. What changed after the most recent one?Penalties in CMS data
- Nursing staff turnover is 50.4%, above the Louisiana average of 47.6%. How often would the same aides care for my relative?Turnover in CMS data
- Reported nurse staffing is 3.61 hours per resident on weekends against 4.37 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 4 of 5 Louisiana average 2.6
- Health inspections 4 of 5 Louisiana average 2.9
- Staffing 2 of 5 Louisiana average 2.4
- Quality measures 3 of 5 Louisiana average 2.2
The vertical line marks the Louisiana average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 4.37 h Louisiana average 3.76
- Nurse aides 2.60 h Louisiana average 2.27
- Licensed practical nurses 1.58 h Louisiana average 1.17
- Registered nurses 0.19 h Louisiana average 0.31
- All staff, weekends 3.61 h Louisiana average 3.21
How much nurse staffing is enough? All bars share one scale, 0 to 12 hours. The vertical line marks the Louisiana average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover50.4%
- Louisiana average47.6%
- Registered nurse turnover80.0%
- Louisiana average41.6%
- Administrators who left1
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Louisiana and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Louisiana | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 13.3% | 17.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 4.3% | 5.2% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.2% | 1.2% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 1.1% | 2.1% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 0.9% | 2.3% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 4.8% | 3.5% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 90.4% | 93.4% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 19.2% | 17.9% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 13.6% | 23.2% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 92.7% | 94.9% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 3.8% | 5.6% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 29.0% | 15.8% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 14.5% | 22.7% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | 1.86 | 2.56 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | 1.30 | 2.74 | 1.78 |
Short-stay residents
| Measure | This home | Louisiana | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 83.8% | 85.9% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 1.3% | 3.1% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 64.5% | 76.3% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 31.5% | 28.0% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 14.8% | 14.8% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 19 health deficiencies in the three most recent inspection cycles. Of these, 1 involved actual harm; the rest were graded as no actual harm. 5 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Nov 21, 2023: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Jul 1, 2026 | 5 | 0 |
| Jul 2, 2025 | 10 | 0 |
| Jul 10, 2024 | 4 | 1 |
Louisiana homes averaged 6.4 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (19)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · Deficient, Provider has date of correction (Jul 28, 2026)
-
DPotential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 28, 2026)
-
DPotential for more than minimal harm, isolated
Provide appropriate foot care.
Quality of Life and Care · Deficient, Provider has date of correction (Jul 28, 2026)
-
DPotential for more than minimal harm, isolated
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Jul 28, 2026)
-
DPotential for more than minimal harm, isolated
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration · Deficient, Provider has date of correction (Jul 28, 2026)
Show 14 more
-
EPotential for more than minimal harm, pattern
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · Deficient, Provider has date of correction (Jul 23, 2025)
-
EPotential for more than minimal harm, pattern
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · Deficient, Provider has date of correction (Jul 23, 2025)
-
DPotential for more than minimal harm, isolated
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights · Deficient, Provider has date of correction (Jul 23, 2025)
-
DPotential for more than minimal harm, isolated
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 23, 2025)
-
DPotential for more than minimal harm, isolated
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · Deficient, Provider has date of correction (Jul 23, 2025)
-
DPotential for more than minimal harm, isolated
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care · Deficient, Provider has date of correction (Jul 23, 2025)
-
DPotential for more than minimal harm, isolated
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Jul 23, 2025)
-
DPotential for more than minimal harm, isolated
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jun 20, 2025)
-
DPotential for more than minimal harm, isolated
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jun 20, 2025)
-
BPotential for minimal harm, pattern
Post nurse staffing information every day.
Complaint investigation · Nursing and Physician Services · Deficient, Provider has date of correction (Jun 20, 2025)
-
EPotential for more than minimal harm, pattern
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service · Deficient, Provider has date of correction (Aug 24, 2024)
-
EPotential for more than minimal harm, pattern
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Aug 24, 2024)
-
EPotential for more than minimal harm, pattern
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Complaint investigation · Pharmacy Service · Deficient, Provider has date of correction (Mar 3, 2024)
-
GActual harm, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Dec 20, 2023)
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Nov 21, 2023 | Fine | $40,248 |
Louisiana homes averaged 0.9 fines and $46,795 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Louisiana
Common questions
What is the CMS star rating for Willow Wood at Woldenberg Village?
Willow Wood at Woldenberg Village has an overall rating of 4 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 4, staffing is 2 and quality measures is 3.
How many beds does Willow Wood at Woldenberg Village have?
Willow Wood at Woldenberg Village has 120 certified beds. It averages 112.1 residents per day, about 93.4% of its certified beds.
How much nursing care do residents get at Willow Wood at Woldenberg Village?
The home reports 4.37 hours of nurse staffing per resident per day, including 0.19 hours from registered nurses. The Louisiana average is 3.76 hours and 0.31 hours from registered nurses.
Has Willow Wood at Woldenberg Village been fined?
Yes. CMS lists 1 fine totaling $40,248 in the past three years.
Does Willow Wood at Woldenberg Village accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 4 of 5 Jo Ellen Smith Convalescent Center 180beds 66.3%in use 3.67nurse hours a day
- 4 of 5 Our Lady of Wisdom Community Care Center 138beds 94.2%in use 4.24nurse hours a day
- 3 of 5 Bayside Healthcare Center 151beds 62.3%in use 3.18nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Orleans Parish
Who to call in Louisiana
These offices serve residents of every nursing home in Louisiana.
- Long-term care ombudsman Louisiana Long-Term Care Ombudsman Program 866-632-0922 (Toll-free (State Office). State Office direct line (225) 342-9723. Regional ombudsman coordinators are listed on the same page.) An advocate for residents and their families.
- File a complaint about a nursing home Louisiana Department of Health, Health Standards Section (nursing home complaints) 888-810-1819 (Nursing home line. Complaints can also be sent by email to HSSComplaints@la.gov.) The state agency that inspects nursing homes.
Louisiana staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 195156. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.