Caddo Parish, Louisiana · Nursing home
Heritage Manor of Stratmore Nursing & Rehab Ctr
4 of 5 overall from CMS
530 Stratmore Drive, Shreveport, LA 71115
At a glance
- Overall rating 4 of 5 Above the state average of 2.6
- Nurse time per resident, per day 3.79 hours Above the state average of 3.76
- Nursing staff who left in a year 44.9% Below the state average of 47.6%
- Health citations, last 3 inspection cycles 7 None at the harm level or above
- Fines in 3 years None None listed by CMS
- Certified beds in use 84.3% of 142 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Heritage Manor of Stratmore Nursing & Rehab Ctr is a 142-bed nursing home in Shreveport, Louisiana (Caddo Parish). CMS rates it 4 of 5 stars overall as of Sep 2026. It reports 3.79 nurse staffing hours per resident per day, above the Louisiana average of 3.76. CMS lists no fines in the past three years.
- Certified beds
- 142
- Residents per day (average)
- 119.7
- Certified since
- 2000 (26 yrs)
For profit - Corporation Participates in Medicare and MedicaidPart of The Beebe Family (48 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Heritage Manor of Stratmore Nursing & Rehab Ctr
Chosen from this home's public data.
- Reported nurse staffing is 3.37 hours per resident on weekends against 3.79 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
- Registered nurse time is 0.24 hours per resident per day; the Louisiana average is 0.31. Is an RN on site overnight?RN staffing in CMS data
- What is the daily private-pay rate, and are Medicaid beds available now?CMS does not publish prices
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 4 of 5 Louisiana average 2.6
- Health inspections 4 of 5 Louisiana average 2.9
- Staffing 3 of 5 Louisiana average 2.4
- Quality measures 2 of 5 Louisiana average 2.2
The vertical line marks the Louisiana average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.79 h Louisiana average 3.76
- Nurse aides 2.32 h Louisiana average 2.27
- Licensed practical nurses 1.24 h Louisiana average 1.17
- Registered nurses 0.24 h Louisiana average 0.31
- All staff, weekends 3.37 h Louisiana average 3.21
How much nurse staffing is enough? All bars share one scale, 0 to 12 hours. The vertical line marks the Louisiana average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover44.9%
- Louisiana average47.6%
- Registered nurse turnover33.3%
- Louisiana average41.6%
- Administrators who left0
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Louisiana and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Louisiana | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 15.5% | 17.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 8.6% | 5.2% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 2.8% | 1.2% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 4.5% | 2.1% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 0.0% | 2.3% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 3.4% | 3.5% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% | 93.4% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 11.5% | 17.9% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 20.1% | 23.2% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 99.2% | 94.9% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 3.9% | 5.6% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 7.7% | 15.8% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 23.9% | 22.7% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | 2.66 | 2.56 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | 1.71 | 2.74 | 1.78 |
Short-stay residents
| Measure | This home | Louisiana | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 99.2% | 85.9% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 3.1% | 3.1% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 95.1% | 76.3% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 17.2% | 28.0% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 13.5% | 14.8% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 7 health deficiencies in the three most recent inspection cycles. None was graded as actual harm or immediate jeopardy.
| Standard inspection | Health | Fire safety |
|---|---|---|
| May 20, 2026 | 6 | 0 |
| Mar 6, 2025 | 1 | 0 |
| Feb 7, 2024 | 0 | 0 |
Louisiana homes averaged 6.4 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (7)
-
EPotential for more than minimal harm, pattern
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jun 19, 2026)
-
EPotential for more than minimal harm, pattern
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 19, 2026)
-
EPotential for more than minimal harm, pattern
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 19, 2026)
-
EPotential for more than minimal harm, pattern
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 19, 2026)
-
DPotential for more than minimal harm, isolated
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 19, 2026)
Show 2 more
-
DPotential for more than minimal harm, isolated
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 19, 2026)
-
EPotential for more than minimal harm, pattern
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · Deficient, Provider has date of correction (Mar 31, 2025)
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
CMS lists no fines or payment denials for this home in the past three years.
Louisiana homes averaged 0.9 fines and $46,795 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Louisiana
- Size74 of 265 by certified beds
- Louisiana average residents per day90.7
- ChainThe Beebe Family
- Chain average overall rating2.8 of 5
- Resident or family councilResident
- Homes in Shreveport21
- Homes in Caddo Parish22
Common questions
What is the CMS star rating for Heritage Manor of Stratmore Nursing & Rehab Ctr?
Heritage Manor of Stratmore Nursing & Rehab Ctr has an overall rating of 4 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 4, staffing is 3 and quality measures is 2.
How many beds does Heritage Manor of Stratmore Nursing & Rehab Ctr have?
Heritage Manor of Stratmore Nursing & Rehab Ctr has 142 certified beds. It averages 119.7 residents per day, about 84.3% of its certified beds.
How much nursing care do residents get at Heritage Manor of Stratmore Nursing & Rehab Ctr?
The home reports 3.79 hours of nurse staffing per resident per day, including 0.24 hours from registered nurses. The Louisiana average is 3.76 hours and 0.31 hours from registered nurses.
Has Heritage Manor of Stratmore Nursing & Rehab Ctr been fined?
CMS lists no fines for this home in the past three years.
Does Heritage Manor of Stratmore Nursing & Rehab Ctr accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 4 of 5 Live Oak 130beds 67.8%in use 4.71nurse hours a day
- 1 of 5 Village Health Care at The Glen 126beds 79.4%in use 4.19nurse hours a day
- 5 of 5 Spring Lake Skilled Nursing and Rehabilitation 160beds 75.2%in use 3.52nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Caddo Parish
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 195486. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.