Webster Parish, Louisiana · Nursing home
Town & Country Health & Rehab
1 of 5 overall from CMS
614 Weston Street, Minden, LA 71055
At a glance
- Overall rating 1 of 5 Below the state average of 2.6
- Nurse time per resident, per day 3.69 hours Below the state average of 3.76
- Nursing staff who left in a year 22.6% Below the state average of 47.6%
- Health citations, last 3 inspection cycles 12 2 at the harm level or above
- Fines in 3 years $322,647 1 fine
- Certified beds in use 84.5% of 124 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Town & Country Health & Rehab is a 124-bed nursing home in Minden, Louisiana (Webster Parish). CMS rates it 1 of 5 stars overall as of Sep 2026. It reports 3.69 nurse staffing hours per resident per day, below the Louisiana average of 3.76. CMS lists 1 fine totaling $322,647 in the past three years.
- Certified beds
- 124
- Residents per day (average)
- 104.8
- Certified since
- 2001 (25 yrs)
For profit - Limited Liability company Participates in Medicare and MedicaidCMS Special Focus: SFF Candidate
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
- Special Focus candidate. CMS lists this home as a candidate for its Special Focus Facility program: its inspection record qualifies it for the program, but it has not been selected. What a Special Focus Facility is
These labels are shown as CMS publishes them. They describe the inspection record, not what has changed since.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Town & Country Health & Rehab
Chosen from this home's public data.
- CMS lists this home as a candidate for its Special Focus Facility program, which means it qualifies but has not been selected. What has changed since the inspections behind that listing?Special Focus status in CMS data
- CMS lists 1 fine totaling $322,647 in the past three years. What changed after the most recent one?Penalties in CMS data
- CMS counts 10 health deficiencies in the latest inspection cycle (the standard inspection on May 22, 2025 plus complaint and infection-control inspections); the Louisiana average is 6.4. Which have been corrected?Inspection results in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 1 of 5 Louisiana average 2.6
- Health inspections 1 of 5 Louisiana average 2.9
- Staffing 4 of 5 Louisiana average 2.4
- Quality measures 1 of 5 Louisiana average 2.2
The vertical line marks the Louisiana average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.69 h Louisiana average 3.76
- Nurse aides 2.34 h Louisiana average 2.27
- Licensed practical nurses 1.03 h Louisiana average 1.17
- Registered nurses 0.32 h Louisiana average 0.31
- All staff, weekends 3.06 h Louisiana average 3.21
How much nurse staffing is enough? All bars share one scale, 0 to 12 hours. The vertical line marks the Louisiana average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover22.6%
- Louisiana average47.6%
- Registered nurse turnover12.5%
- Louisiana average41.6%
- Administrators who left0
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Louisiana and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Louisiana | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 26.4% | 17.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 3.9% | 5.2% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 2.8% | 1.2% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 8.9% | 2.1% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 0.3% | 2.3% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 3.0% | 3.5% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.4% | 93.4% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 27.4% | 17.9% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 7.2% | 23.2% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 98.8% | 94.9% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 5.1% | 5.6% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 27.6% | 15.8% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 19.8% | 22.7% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | 2.16 | 2.56 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | 3.20 | 2.74 | 1.78 |
Short-stay residents
| Measure | This home | Louisiana | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 97.8% | 85.9% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 2.2% | 3.1% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 87.0% | 76.3% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 21.7% | 28.0% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 10.7% | 14.8% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 12 health deficiencies in the three most recent inspection cycles. Of these, 2 were at the immediate jeopardy level; the rest were graded as no actual harm. 2 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on May 22, 2025: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
| Standard inspection | Health | Fire safety |
|---|---|---|
| May 22, 2025 | 10 | 0 |
| Apr 3, 2024 | 2 | 0 |
| Apr 19, 2023 | 0 | 0 |
Louisiana homes averaged 6.4 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (12)
-
LImmediate jeopardy, widespread
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 14, 2025)
-
LImmediate jeopardy, widespread
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Complaint investigation · Administration · Deficient, Provider has date of correction (Jun 14, 2025)
-
EPotential for more than minimal harm, pattern
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights · Deficient, Provider has date of correction (Jun 14, 2025)
-
EPotential for more than minimal harm, pattern
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 14, 2025)
-
EPotential for more than minimal harm, pattern
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 14, 2025)
Show 7 more
-
EPotential for more than minimal harm, pattern
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 14, 2025)
-
EPotential for more than minimal harm, pattern
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · Deficient, Provider has date of correction (Jun 14, 2025)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jun 14, 2025)
-
DPotential for more than minimal harm, isolated
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jun 14, 2025)
-
DPotential for more than minimal harm, isolated
Keep all essential equipment working safely.
Environmental · Deficient, Provider has date of correction (Jun 14, 2025)
-
EPotential for more than minimal harm, pattern
Keep all essential equipment working safely.
Environmental · Deficient, Provider has date of correction (May 10, 2024)
-
DPotential for more than minimal harm, isolated
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 10, 2024)
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| May 22, 2025 | Fine | $322,647 |
| May 22, 2025 | Payment Denial | 9 days |
Louisiana homes averaged 0.9 fines and $46,795 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Louisiana
- Size127 of 265 by certified beds
- Louisiana average residents per day90.7
- ChainNone listed
- Resident or family councilBoth
- Homes in Webster Parish3
Common questions
What is the CMS star rating for Town & Country Health & Rehab?
Town & Country Health & Rehab has an overall rating of 1 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 1, staffing is 4 and quality measures is 1.
How many beds does Town & Country Health & Rehab have?
Town & Country Health & Rehab has 124 certified beds. It averages 104.8 residents per day, about 84.5% of its certified beds.
How much nursing care do residents get at Town & Country Health & Rehab?
The home reports 3.69 hours of nurse staffing per resident per day, including 0.32 hours from registered nurses. The Louisiana average is 3.76 hours and 0.31 hours from registered nurses.
Has Town & Country Health & Rehab been fined?
Yes. CMS lists 1 fine totaling $322,647 in the past three years. It also lists 1 payment denial.
Does Town & Country Health & Rehab accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 1 of 5 Meadowview Health & Rehab Center 182beds 62.6%in use 3.85nurse hours a day
- 4 of 5 Presbyterian Village Of Homer 79beds 60.3%in use 3.52nurse hours a day
- 4 of 5 Onyx Care of Ringgold 112beds 82.7%in use 3.38nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Webster Parish
Who to call in Louisiana
These offices serve residents of every nursing home in Louisiana.
- Long-term care ombudsman Louisiana Long-Term Care Ombudsman Program 866-632-0922 (Toll-free (State Office). State Office direct line (225) 342-9723. Regional ombudsman coordinators are listed on the same page.) An advocate for residents and their families.
- File a complaint about a nursing home Louisiana Department of Health, Health Standards Section (nursing home complaints) 888-810-1819 (Nursing home line. Complaints can also be sent by email to HSSComplaints@la.gov.) The state agency that inspects nursing homes.
Louisiana staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 195532. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.