Orleans Parish, Louisiana · Nursing home
Chateau De Notre Dame Community Care Center
2 of 5 overall from CMS
2832 Burdette Street, New Orleans, LA 70125
At a glance
- Overall rating 2 of 5 Below the state average of 2.6
- Nurse time per resident, per day 4.12 hours Above the state average of 3.76
- Nursing staff who left in a year 45.5% Below the state average of 47.6%
- Health citations, last 3 inspection cycles 18 3 at the harm level or above
- Fines in 3 years $36,265 2 fines
- Certified beds in use 90.8% of 171 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Chateau De Notre Dame Community Care Center is a 171-bed nursing home in New Orleans, Louisiana (Orleans Parish). CMS rates it 2 of 5 stars overall as of Sep 2026. It reports 4.12 nurse staffing hours per resident per day, above the Louisiana average of 3.76. CMS lists 2 fines totaling $36,265 in the past three years.
- Certified beds
- 171
- Residents per day (average)
- 155.2
- Certified since
- 2004 (22 yrs)
Non profit - Corporation Participates in Medicare and MedicaidPart of Commcare Corporation (19 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Chateau De Notre Dame Community Care Center
Chosen from this home's public data.
- CMS lists 2 fines totaling $36,265 in the past three years. What changed after the most recent one?Penalties in CMS data
- Reported nurse staffing is 3.35 hours per resident on weekends against 4.12 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
- What is the daily private-pay rate, and are Medicaid beds available now?CMS does not publish prices
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 2 of 5 Louisiana average 2.6
- Health inspections 2 of 5 Louisiana average 2.9
- Staffing 3 of 5 Louisiana average 2.4
- Quality measures 3 of 5 Louisiana average 2.2
The vertical line marks the Louisiana average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 4.12 h Louisiana average 3.76
- Nurse aides 2.34 h Louisiana average 2.27
- Licensed practical nurses 1.46 h Louisiana average 1.17
- Registered nurses 0.31 h Louisiana average 0.31
- All staff, weekends 3.35 h Louisiana average 3.21
How much nurse staffing is enough? All bars share one scale, 0 to 12 hours. The vertical line marks the Louisiana average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover45.5%
- Louisiana average47.6%
- Registered nurse turnover40.0%
- Louisiana average41.6%
- Administrators who left0
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Louisiana and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Louisiana | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 18.7% | 17.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 1.8% | 5.2% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% | 1.2% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 1.0% | 2.1% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 5.1% | 2.3% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 2.4% | 3.5% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.2% | 93.4% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 17.9% | 17.9% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 19.0% | 23.2% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 93.5% | 94.9% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 3.9% | 5.6% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 15.7% | 15.8% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 24.0% | 22.7% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | Too few residents or stays to report | 2.56 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | Too few residents or stays to report | 2.74 | 1.78 |
Short-stay residents
| Measure | This home | Louisiana | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 98.8% | 85.9% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 0.5% | 3.1% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 97.3% | 76.3% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 27.2% | 28.0% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 14.6% | 14.8% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 18 health deficiencies in the three most recent inspection cycles. Of these, 3 were at the immediate jeopardy level; the rest were graded as no actual harm. 10 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on May 14, 2025: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Jun 3, 2026 | 0 | 0 |
| Jun 4, 2025 | 7 | 0 |
| Jun 13, 2024 | 11 | 2 |
Louisiana homes averaged 6.4 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (18)
-
DPotential for more than minimal harm, isolated
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 27, 2025)
-
DPotential for more than minimal harm, isolated
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 27, 2025)
-
DPotential for more than minimal harm, isolated
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 27, 2025)
-
DPotential for more than minimal harm, isolated
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 27, 2025)
-
JImmediate jeopardy, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Past Non-Compliance (May 8, 2025)
Show 13 more
-
DPotential for more than minimal harm, isolated
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Complaint investigation · Nursing and Physician Services · Deficient, Provider has date of correction (May 15, 2025)
-
DPotential for more than minimal harm, isolated
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Apr 4, 2025)
-
DPotential for more than minimal harm, isolated
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Aug 23, 2024)
-
DPotential for more than minimal harm, isolated
Reasonably accommodate the needs and preferences of each resident.
Resident Rights · Deficient, Provider has date of correction (Jul 12, 2024)
-
DPotential for more than minimal harm, isolated
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 12, 2024)
-
DPotential for more than minimal harm, isolated
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care · Deficient, Provider has date of correction (Jul 12, 2024)
-
DPotential for more than minimal harm, isolated
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service · Deficient, Provider has date of correction (Jul 12, 2024)
-
KImmediate jeopardy, pattern
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (May 22, 2024)
-
KImmediate jeopardy, pattern
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Complaint investigation · Administration · Deficient, Provider has date of correction (May 22, 2024)
-
DPotential for more than minimal harm, isolated
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Complaint investigation · Pharmacy Service · Deficient, Provider has date of correction (Dec 29, 2023)
-
DPotential for more than minimal harm, isolated
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Complaint investigation · Nutrition and Dietary · Deficient, Provider has date of correction (Dec 29, 2023)
-
DPotential for more than minimal harm, isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Dec 17, 2023)
-
DPotential for more than minimal harm, isolated
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Complaint investigation · Administration · Deficient, Provider has date of correction (Dec 17, 2023)
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| May 14, 2025 | Fine | $9,580 |
| May 14, 2025 | Fine | $26,685 |
Louisiana homes averaged 0.9 fines and $46,795 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Louisiana
- Size31 of 265 by certified beds
- Louisiana average residents per day90.7
- ChainCommcare Corporation
- Chain average overall rating3.1 of 5
- Resident or family councilResident
- Homes in New Orleans11
- Homes in Orleans Parish11
Common questions
What is the CMS star rating for Chateau De Notre Dame Community Care Center?
Chateau De Notre Dame Community Care Center has an overall rating of 2 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 2, staffing is 3 and quality measures is 3.
How many beds does Chateau De Notre Dame Community Care Center have?
Chateau De Notre Dame Community Care Center has 171 certified beds. It averages 155.2 residents per day, about 90.8% of its certified beds.
How much nursing care do residents get at Chateau De Notre Dame Community Care Center?
The home reports 4.12 hours of nurse staffing per resident per day, including 0.31 hours from registered nurses. The Louisiana average is 3.76 hours and 0.31 hours from registered nurses.
Has Chateau De Notre Dame Community Care Center been fined?
Yes. CMS lists 2 fines totaling $36,265 in the past three years.
Does Chateau De Notre Dame Community Care Center accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 1 of 5 St. Margaret's Daughters Home 112beds 91.5%in use 4.08nurse hours a day
- 1 of 5 St Jude's Health & Wellness Center 116beds 66.4%in use 4.14nurse hours a day
- 1 of 5 Jefferson Healthcare Center 222beds 73.0%in use 3.13nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Orleans Parish
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 195589. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.