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Oakland County, Michigan · Nursing home

Novi Lakes Health Campus

4 of 5 overall from CMS

41795 W 12 Mile Rd, Novi, MI 48377

Call (248) 449-1655Directions

At a glance

Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.

Novi Lakes Health Campus is a 54-bed nursing home in Novi, Michigan (Oakland County). CMS rates it 4 of 5 stars overall as of Sep 2026. It reports 4.18 nurse staffing hours per resident per day, above the Michigan average of 3.99. CMS lists no fines in the past three years.

Certified beds
54
Residents per day (average)
50.8
Certified since
2016 (10 yrs)

For profit - Corporation Participates in Medicare and MedicaidPart of Trilogy Health Services (127 homes)

Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.

Terms used on this page
CMS
The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
Certified beds
The number of federally certified beds CMS lists for the home.
Deficiency or citation
A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
Actual harm
Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
Immediate jeopardy
Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
Inspection cycle
A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
Special Focus Facility (SFF)
A home CMS has placed under closer oversight because of its inspection record. More about the program

Questions to ask Novi Lakes Health Campus

Chosen from this home's public data.

  1. Reported nurse staffing is 3.60 hours per resident on weekends against 4.18 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
  2. What is the daily private-pay rate, and are Medicaid beds available now?CMS does not publish prices
  3. Can we visit at a mealtime and again on a weekend?General

More in what to ask on a nursing home tour.

CMS star ratings

The vertical line marks the Michigan average. Ratings run from 1 to 5. How to read CMS star ratings

Nurse staffing

Hours of care per resident per day, as the home reported to CMS.

What these roles do

Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.

How much nurse staffing is enough? All bars share one scale, 0 to 8 hours. The vertical line marks the Michigan average; the national average for all nursing staff is 3.86 hours.

Quality measures

CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Michigan and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.

Long-stay residents

MeasureThis homeMichiganU.S.
★ Percentage of long-stay residents whose need for help with daily activities has increased 7.3% 10.8% 13.9%
Percentage of long-stay residents who lose too much weight 2.1% 5.4% 5.2%
★ Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0% 0.8% 0.8%
★ Percentage of long-stay residents with a urinary tract infection 0.0% 1.5% 1.6%
Percentage of long-stay residents who have depressive symptoms 0.0% 4.3% 12.8%
Percentage of long-stay residents who were physically restrained 0.0% 0.1% 0.1%
★ Percentage of long-stay residents experiencing one or more falls with major injury 0.0% 3.0% 3.2%
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0% 95.3% 93.6%
★ Percentage of long-stay residents whose ability to walk independently worsened Too few residents or stays to report 12.0% 14.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 14.0% 19.4% 19.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Too few residents or stays to report 95.0% 95.5%
★ Percentage of long-stay residents with pressure ulcers 2.2% 5.1% 4.6%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 29.4% 20.0% 19.0%
★ Percentage of long-stay residents who received an antipsychotic medication 9.1% 14.8% 15.4%
★ Number of hospitalizations per 1000 long-stay resident days Too few residents or stays to report 1.84 1.90
★ Number of outpatient emergency department visits per 1000 long-stay resident days Too few residents or stays to report 1.64 1.78

Short-stay residents

MeasureThis homeMichiganU.S.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.9% 83.3% 82.0%
★ Percentage of short-stay residents who newly received an antipsychotic medication 0.7% 1.1% 1.6%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 99.2% 79.5% 79.8%
★ Percentage of short-stay residents who were rehospitalized after a nursing home admission 30.8% 24.0% 23.8%
★ Percentage of short-stay residents who had an outpatient emergency department visit 7.0% 11.7% 12.0%

Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov

Inspection history

Inspectors cited 24 health deficiencies in the three most recent inspection cycles. Of these, 1 involved actual harm; the rest were graded as no actual harm. 6 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Jul 29, 2026: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Deficiencies by inspection cycle
Standard inspectionHealthFire safety
Jul 8, 202683
May 8, 202562
Apr 17, 2024100

Michigan homes averaged 9.9 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.

Health citations, three most recent inspection cycles (24)

  1. GActual harm, isolated

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Aug 5, 2026)

  2. DPotential for more than minimal harm, isolated

    Provide enough food/fluids to maintain a resident's health.

    Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Aug 5, 2026)

  3. FPotential for more than minimal harm, widespread

    Provide and implement an infection prevention and control program.

    Infection Control · Deficient, Provider has date of correction (Aug 4, 2026)

  4. EPotential for more than minimal harm, pattern

    Allow residents to self-administer drugs if determined clinically appropriate.

    Resident Rights · Deficient, Provider has date of correction (Aug 4, 2026)

  5. EPotential for more than minimal harm, pattern

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service · Deficient, Provider has date of correction (Aug 4, 2026)

Show 19 more

  1. DPotential for more than minimal harm, isolated

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Resident Rights · Deficient, Provider has date of correction (Aug 4, 2026)

  2. DPotential for more than minimal harm, isolated

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Quality of Life and Care · Deficient, Provider has date of correction (Aug 4, 2026)

  3. DPotential for more than minimal harm, isolated

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Aug 4, 2026)

  4. DPotential for more than minimal harm, isolated

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jul 16, 2025)

  5. FPotential for more than minimal harm, widespread

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary · Deficient, Provider has date of correction (Jun 4, 2025)

  6. EPotential for more than minimal harm, pattern

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Nursing and Physician Services · Deficient, Provider has date of correction (Jun 4, 2025)

  7. EPotential for more than minimal harm, pattern

    Dispose of garbage and refuse properly.

    Nutrition and Dietary · Deficient, Provider has date of correction (Jun 4, 2025)

  8. EPotential for more than minimal harm, pattern

    Provide and implement an infection prevention and control program.

    Infection Control · Deficient, Provider has date of correction (Jun 4, 2025)

  9. DPotential for more than minimal harm, isolated

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Quality of Life and Care · Deficient, Provider has date of correction (Jun 4, 2025)

  10. FPotential for more than minimal harm, widespread

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 21, 2024)

  11. EPotential for more than minimal harm, pattern

    Provide and implement an infection prevention and control program.

    Infection Control · Deficient, Provider has date of correction (May 21, 2024)

  12. DPotential for more than minimal harm, isolated

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Resident Rights · Deficient, Provider has date of correction (May 21, 2024)

  13. DPotential for more than minimal harm, isolated

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care · Deficient, Provider has date of correction (May 21, 2024)

  14. DPotential for more than minimal harm, isolated

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Nursing and Physician Services · Deficient, Provider has date of correction (May 21, 2024)

  15. DPotential for more than minimal harm, isolated

    Observe each nurse aide's job performance and give regular training.

    Nursing and Physician Services · Deficient, Provider has date of correction (May 21, 2024)

  16. DPotential for more than minimal harm, isolated

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary · Deficient, Provider has date of correction (May 21, 2024)

  17. DPotential for more than minimal harm, isolated

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Feb 13, 2024)

  18. DPotential for more than minimal harm, isolated

    Plan the resident's discharge to meet the resident's goals and needs.

    Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Nov 29, 2023)

  19. DPotential for more than minimal harm, isolated

    Provide safe and appropriate respiratory care for a resident when needed.

    Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Nov 29, 2023)

What severity letters A to L mean

Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".

Penalties, past three years

CMS lists no fines or payment denials for this home in the past three years.

Michigan homes averaged 0.7 fines and $29,376 in fine amounts; the national averages are 0.9 and $30,972.

Cost

Not in the public data. CMS does not publish what a nursing home charges.

Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.

Compared within Michigan

Common questions

What is the CMS star rating for Novi Lakes Health Campus?

Novi Lakes Health Campus has an overall rating of 4 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 3, staffing is 4 and quality measures is 5.

How many beds does Novi Lakes Health Campus have?

Novi Lakes Health Campus has 54 certified beds. It averages 50.8 residents per day, about 94.1% of its certified beds.

How much nursing care do residents get at Novi Lakes Health Campus?

The home reports 4.18 hours of nurse staffing per resident per day, including 1.12 hours from registered nurses. The Michigan average is 3.99 hours and 0.78 hours from registered nurses.

Has Novi Lakes Health Campus been fined?

CMS lists no fines for this home in the past three years.

Does Novi Lakes Health Campus accept Medicare or Medicaid?

CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.

Guides for families looking at this home

Nearest nursing homes

Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Oakland County

Who to call in Michigan

These offices serve residents of every nursing home in Michigan.

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Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 235718. See this home's official record on Medicare.gov

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