Hinds County, Mississippi · Nursing home
Pleasant Hills Community Living Center
1 of 5 overall from CMS
1600 Raymond Rd, Jackson, MS 39204
At a glance
- Overall rating 1 of 5 Below the state average of 2.7
- Nurse time per resident, per day 3.74 hours Below the state average of 4.18
- Nursing staff who left in a year 55.3% Above the state average of 45.7%
- Health citations, last 3 inspection cycles 24 4 at the harm level or above
- Fines in 3 years $160,023 5 fines
- Certified beds in use 82.3% of 100 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Pleasant Hills Community Living Center is a 100-bed nursing home in Jackson, Mississippi (Hinds County). CMS rates it 1 of 5 stars overall as of Sep 2026. It reports 3.74 nurse staffing hours per resident per day, below the Mississippi average of 4.18. CMS lists 5 fines totaling $160,023 in the past three years.
- Certified beds
- 100
- Residents per day (average)
- 82.3
- Certified since
- 1989 (37 yrs)
For profit - Corporation Participates in Medicare and MedicaidPart of Community Eldercare Services (17 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Pleasant Hills Community Living Center
Chosen from this home's public data.
- CMS lists 5 fines totaling $160,023 in the past three years. What changed after the most recent one?Penalties in CMS data
- Nursing staff turnover is 55.3%, above the Mississippi average of 45.7%. How often would the same aides care for my relative?Turnover in CMS data
- Reported nurse staffing is 3.08 hours per resident on weekends against 3.74 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 1 of 5 Mississippi average 2.7
- Health inspections 2 of 5 Mississippi average 2.8
- Staffing 3 of 5 Mississippi average 3.8
- Quality measures 1 of 5 Mississippi average 2.2
The vertical line marks the Mississippi average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.74 h Mississippi average 4.18
- Nurse aides 2.07 h Mississippi average 2.43
- Licensed practical nurses 1.24 h Mississippi average 1.11
- Registered nurses 0.43 h Mississippi average 0.64
- All staff, weekends 3.08 h Mississippi average 3.50
How much nurse staffing is enough? All bars share one scale, 0 to 9 hours. The vertical line marks the Mississippi average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover55.3%
- Mississippi average45.7%
- Registered nurse turnover38.5%
- Mississippi average38.5%
- Administrators who left0
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Mississippi and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Mississippi | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 27.0% | 20.5% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 27.3% | 6.2% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.6% | 1.4% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 1.0% | 2.5% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 0.0% | 1.6% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 2.2% | 3.1% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 98.4% | 95.4% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 31.7% | 19.6% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 40.1% | 23.8% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 93.0% | 97.0% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 7.7% | 6.3% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 21.3% | 20.7% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 23.5% | 21.7% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | Too few residents or stays to report | 2.43 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | Too few residents or stays to report | 2.86 | 1.78 |
Short-stay residents
| Measure | This home | Mississippi | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 95.0% | 88.5% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 0.0% | 2.5% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 44.8% | 84.6% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 20.7% | 27.7% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 4.2% | 15.5% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 24 health deficiencies in the three most recent inspection cycles. Of these, 2 were at the immediate jeopardy level and 2 involved actual harm; the rest were graded as no actual harm. 17 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Feb 23, 2026: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Dec 12, 2024 | 4 | 0 |
| Jul 11, 2024 | 13 | 0 |
| Feb 14, 2024 | 7 | 0 |
Mississippi homes averaged 6.8 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (24)
-
GActual harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Mar 30, 2026)
-
JImmediate jeopardy, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Past Non-Compliance
-
GActual harm, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jul 18, 2025)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jul 18, 2025)
-
DPotential for more than minimal harm, isolated
Reasonably accommodate the needs and preferences of each resident.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jul 18, 2025)
Show 19 more
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jul 18, 2025)
-
DPotential for more than minimal harm, isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jul 18, 2025)
-
DPotential for more than minimal harm, isolated
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jul 18, 2025)
-
DPotential for more than minimal harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jul 18, 2025)
-
DPotential for more than minimal harm, isolated
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Complaint investigation · Pharmacy Service · Deficient, Provider has date of correction (Jul 18, 2025)
-
DPotential for more than minimal harm, isolated
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Complaint investigation · Administration · Deficient, Provider has date of correction (Jul 18, 2025)
-
EPotential for more than minimal harm, pattern
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service · Deficient, Provider has date of correction (Jan 6, 2025)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jan 6, 2025)
-
EPotential for more than minimal harm, pattern
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care · Deficient, Provider has date of correction (Aug 6, 2024)
-
DPotential for more than minimal harm, isolated
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Aug 6, 2024)
-
DPotential for more than minimal harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · Deficient, Provider has date of correction (Aug 6, 2024)
-
DPotential for more than minimal harm, isolated
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · Deficient, Provider has date of correction (Aug 6, 2024)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Apr 23, 2024)
-
JImmediate jeopardy, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Past Non-Compliance (Mar 10, 2024)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · Deficient, Provider has plan of correction (Apr 23, 2024)
-
DPotential for more than minimal harm, isolated
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care · Deficient, Provider has date of correction (Mar 21, 2024)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Complaint investigation · Resident Rights · Past Non-Compliance (Dec 10, 2023)
-
FPotential for more than minimal harm, widespread
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Complaint investigation · Nursing and Physician Services · Deficient, Provider has date of correction (Oct 19, 2023)
-
FPotential for more than minimal harm, widespread
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Complaint investigation · Nursing and Physician Services · Deficient, Provider has date of correction (Oct 19, 2023)
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Feb 23, 2026 | Fine | $19,900 |
| Feb 23, 2026 | Payment Denial | 9 days |
| Dec 4, 2025 | Fine | $14,511 |
| Jun 24, 2025 | Fine | $72,628 |
| Feb 14, 2024 | Fine | $12,038 |
| Sep 29, 2023 | Fine | $40,946 |
Mississippi homes averaged 1.1 fines and $17,231 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Mississippi
- Size69 of 201 by certified beds
- Mississippi average residents per day73.7
- ChainCommunity Eldercare Services
- Chain average overall rating2.1 of 5
- Resident or family councilBoth
- Homes in Jackson8
- Homes in Hinds County9
Common questions
What is the CMS star rating for Pleasant Hills Community Living Center?
Pleasant Hills Community Living Center has an overall rating of 1 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 2, staffing is 3 and quality measures is 1.
How many beds does Pleasant Hills Community Living Center have?
Pleasant Hills Community Living Center has 100 certified beds. It averages 82.3 residents per day, about 82.3% of its certified beds.
How much nursing care do residents get at Pleasant Hills Community Living Center?
The home reports 3.74 hours of nurse staffing per resident per day, including 0.43 hours from registered nurses. The Mississippi average is 4.18 hours and 0.64 hours from registered nurses.
Has Pleasant Hills Community Living Center been fined?
Yes. CMS lists 5 fines totaling $160,023 in the past three years. It also lists 1 payment denial.
Does Pleasant Hills Community Living Center accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 1 of 5 Chadwick Community Care Center 102beds 87.4%in use 3.17nurse hours a day
- 5 of 5 Methodist Sepcialty Care Center 60beds 94.3%in use 7.57nurse hours a day
- 2 of 5 Willow Creek Retirement Center 88beds 90.1%in use 4.05nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Hinds County
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 255112. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.