Dona Ana County, New Mexico · Nursing home
Casa De Oro Center
1 of 5 overall from CMS
1005 Lujan Hill Road, Las Cruces, NM 88005
At a glance
- Overall rating 1 of 5 Below the state average of 2.9
- Nurse time per resident, per day 3.44 hours Below the state average of 3.54
- Nursing staff who left in a year 58.5% Above the state average of 53.3%
- Health citations, last 3 inspection cycles 94 3 at the harm level or above
- Fines in 3 years $68,554 2 fines
- Certified beds in use 81.9% of 158 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Casa De Oro Center is a 158-bed nursing home in Las Cruces, New Mexico (Dona Ana County). CMS rates it 1 of 5 stars overall as of Sep 2026. It reports 3.44 nurse staffing hours per resident per day, below the New Mexico average of 3.54. CMS lists 2 fines totaling $68,554 in the past three years.
- Certified beds
- 158
- Residents per day (average)
- 129.4
- Certified since
- 1988 (38 yrs)
For profit - Corporation Participates in Medicare and MedicaidPart of Genesis Healthcare (184 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Casa De Oro Center
Chosen from this home's public data.
- CMS lists 2 fines totaling $68,554 in the past three years. What changed after the most recent one?Penalties in CMS data
- Nursing staff turnover is 58.5%, above the New Mexico average of 53.3%. How often would the same aides care for my relative?Turnover in CMS data
- Reported nurse staffing is 3.01 hours per resident on weekends against 3.44 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 1 of 5 New Mexico average 2.9
- Health inspections 1 of 5 New Mexico average 2.7
- Staffing 4 of 5 New Mexico average 2.9
- Quality measures 2 of 5 New Mexico average 3.8
The vertical line marks the New Mexico average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.44 h New Mexico average 3.54
- Nurse aides 2.02 h New Mexico average 2.20
- Licensed practical nurses 0.92 h New Mexico average 0.70
- Registered nurses 0.50 h New Mexico average 0.63
- All staff, weekends 3.01 h New Mexico average 3.10
How much nurse staffing is enough? All bars share one scale, 0 to 7 hours. The vertical line marks the New Mexico average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover58.5%
- New Mexico average53.3%
- Registered nurse turnover42.9%
- New Mexico average53.6%
- Administrators who left0
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the New Mexico and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | New Mexico | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 6.9% | 11.3% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 3.9% | 4.0% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.8% | 0.9% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 0.2% | 0.9% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 0.8% | 2.0% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 4.1% | 3.5% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% | 96.7% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 9.6% | 11.7% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 11.7% | 14.7% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% | 98.7% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 6.7% | 5.2% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 17.8% | 20.0% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 20.3% | 14.5% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | 2.25 | 1.65 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | 2.52 | 2.81 | 1.78 |
Short-stay residents
| Measure | This home | New Mexico | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 97.6% | 85.9% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 0.9% | 1.1% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 94.4% | 86.4% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 34.4% | 22.0% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 15.9% | 15.7% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 94 health deficiencies in the three most recent inspection cycles. Of these, 3 were at the immediate jeopardy level; the rest were graded as no actual harm. 53 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on May 13, 2025: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Feb 5, 2026 | 16 | 5 |
| Oct 28, 2024 | 37 | 15 |
| Nov 20, 2023 | 41 | 4 |
New Mexico homes averaged 17.9 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (94)
-
EPotential for more than minimal harm, pattern
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 24, 2026)
-
DPotential for more than minimal harm, isolated
Ensure that residents are free from significant medication errors.
Complaint investigation · Pharmacy Service · Deficient, Provider has date of correction (May 1, 2026)
-
DPotential for more than minimal harm, isolated
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 1, 2026)
-
FPotential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Mar 18, 2026)
-
EPotential for more than minimal harm, pattern
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · Deficient, Provider has date of correction (Mar 18, 2026)
Show 25 more
-
EPotential for more than minimal harm, pattern
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Mar 18, 2026)
-
EPotential for more than minimal harm, pattern
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Mar 18, 2026)
-
EPotential for more than minimal harm, pattern
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service · Deficient, Provider has date of correction (Mar 18, 2026)
-
EPotential for more than minimal harm, pattern
Provide or obtain dental services for each resident.
Quality of Life and Care · Deficient, Provider has date of correction (Mar 18, 2026)
-
DPotential for more than minimal harm, isolated
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Mar 18, 2026)
-
DPotential for more than minimal harm, isolated
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights · Deficient, Provider has date of correction (Mar 18, 2026)
-
DPotential for more than minimal harm, isolated
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · Deficient, Provider has date of correction (Mar 18, 2026)
-
DPotential for more than minimal harm, isolated
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · Deficient, Provider has date of correction (Mar 18, 2026)
-
DPotential for more than minimal harm, isolated
Provide appropriate foot care.
Quality of Life and Care · Deficient, Provider has date of correction (Mar 18, 2026)
-
DPotential for more than minimal harm, isolated
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service · Deficient, Provider has date of correction (Mar 18, 2026)
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Mar 18, 2026)
-
EPotential for more than minimal harm, pattern
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Dec 10, 2025)
-
EPotential for more than minimal harm, pattern
Respond appropriately to all alleged violations.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Oct 1, 2025)
-
EPotential for more than minimal harm, pattern
Ensure services provided by the nursing facility meet professional standards of quality.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Dec 10, 2025)
-
EPotential for more than minimal harm, pattern
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Complaint investigation · Pharmacy Service · Deficient, Provider has date of correction (Oct 1, 2025)
-
EPotential for more than minimal harm, pattern
Ensure that residents are free from significant medication errors.
Complaint investigation · Pharmacy Service · Deficient, Provider has date of correction (Dec 10, 2025)
-
EPotential for more than minimal harm, pattern
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Dec 10, 2025)
-
KImmediate jeopardy, pattern
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jul 10, 2025)
-
EPotential for more than minimal harm, pattern
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Complaint investigation · Pharmacy Service · Deficient, Provider has date of correction (Jul 10, 2025)
-
DPotential for more than minimal harm, isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jul 10, 2025)
-
DPotential for more than minimal harm, isolated
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Apr 11, 2025)
-
DPotential for more than minimal harm, isolated
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Apr 11, 2025)
-
DPotential for more than minimal harm, isolated
Plan the resident's discharge to meet the resident's goals and needs.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Apr 11, 2025)
-
DPotential for more than minimal harm, isolated
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Apr 11, 2025)
-
DPotential for more than minimal harm, isolated
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Apr 11, 2025)
Showing the 30 most recent of 94.
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| May 13, 2025 | Fine | $34,515 |
| May 13, 2025 | Payment Denial | 28 days |
| Oct 28, 2024 | Fine | $34,039 |
| Oct 28, 2024 | Payment Denial | 6 days |
| Nov 20, 2023 | Payment Denial | 35 days |
New Mexico homes averaged 1.3 fines and $45,849 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within New Mexico
- Size5 of 68 by certified beds
- New Mexico average residents per day84.9
- ChainGenesis Healthcare
- Chain average overall rating2.3 of 5
- Resident or family councilResident
- Homes in Las Cruces6
- Homes in Dona Ana County6
Common questions
What is the CMS star rating for Casa De Oro Center?
Casa De Oro Center has an overall rating of 1 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 1, staffing is 4 and quality measures is 2.
How many beds does Casa De Oro Center have?
Casa De Oro Center has 158 certified beds. It averages 129.4 residents per day, about 81.9% of its certified beds.
How much nursing care do residents get at Casa De Oro Center?
The home reports 3.44 hours of nurse staffing per resident per day, including 0.50 hours from registered nurses. The New Mexico average is 3.54 hours and 0.63 hours from registered nurses.
Has Casa De Oro Center been fined?
Yes. CMS lists 2 fines totaling $68,554 in the past three years. It also lists 3 payment denials.
Does Casa De Oro Center accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 2 of 5 Northrise Wellness & Rehabilitation 31beds 87.7%in use 4.88nurse hours a day
- 1 of 5 Calibre Post Acute, LLC 120beds 82.9%in use 3.72nurse hours a day
- 3 of 5 Las Cruces Wellness & Rehabilitation LLC 75beds 68.4%in use 4.02nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Dona Ana County
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 325047. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.