Le Flore County, Oklahoma · Nursing home
Riverside Health Services
1 of 5 overall from CMS
1008 Arkansas Street, Arkoma, OK 74901
At a glance
- Overall rating 1 of 5 Below the state average of 2.7
- Nurse time per resident, per day 5.08 hours Above the state average of 3.79
- Nursing staff who left in a year 58.5% Above the state average of 55.5%
- Health citations, last 3 inspection cycles 14 3 at the harm level or above
- Fines in 3 years $89,918 2 fines
- Certified beds in use 70.7% of 56 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Riverside Health Services is a 56-bed nursing home in Arkoma, Oklahoma (Le Flore County). CMS rates it 1 of 5 stars overall as of Sep 2026. It reports 5.08 nurse staffing hours per resident per day, above the Oklahoma average of 3.79. CMS lists 2 fines totaling $89,918 in the past three years.
- Certified beds
- 56
- Residents per day (average)
- 39.6
- Certified since
- 1999 (27 yrs)
For profit - Limited Liability company Participates in Medicare and Medicaid
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Riverside Health Services
Chosen from this home's public data.
- CMS lists 2 fines totaling $89,918 in the past three years. What changed after the most recent one?Penalties in CMS data
- CMS counts 7 health deficiencies in the latest inspection cycle (the standard inspection on Feb 6, 2025 plus complaint and infection-control inspections); the Oklahoma average is 6.4. Which have been corrected?Inspection results in CMS data
- Nursing staff turnover is 58.5%, above the Oklahoma average of 55.5%. How often would the same aides care for my relative?Turnover in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 1 of 5 Oklahoma average 2.7
- Health inspections 2 of 5 Oklahoma average 2.8
- Staffing 1 of 5 Oklahoma average 2.6
- Quality measures 2 of 5 Oklahoma average 2.8
The vertical line marks the Oklahoma average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 5.08 h Oklahoma average 3.79
- Nurse aides 3.38 h Oklahoma average 2.54
- Licensed practical nurses 1.28 h Oklahoma average 0.92
- Registered nurses 0.42 h Oklahoma average 0.34
- All staff, weekends 4.50 h Oklahoma average 3.44
How much nurse staffing is enough? All bars share one scale, 0 to 7 hours. The vertical line marks the Oklahoma average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover58.5%
- Oklahoma average55.5%
- Registered nurse turnover87.5%
- Oklahoma average53.6%
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Oklahoma and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Oklahoma | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 6.7% | 13.6% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 4.9% | 3.3% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.2% | 1.9% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 5.4% | 2.8% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 5.7% | 3.4% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 0.0% | 4.7% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 88.7% | 91.0% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | Too few residents or stays to report | 13.7% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 50.7% | 25.7% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% | 94.6% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 8.7% | 4.7% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 8.7% | 17.1% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 14.6% | 17.5% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | Too few residents or stays to report | 2.31 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | Too few residents or stays to report | 2.96 | 1.78 |
Short-stay residents
| Measure | This home | Oklahoma | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 42.9% | 75.8% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 0.0% | 1.8% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | Too few residents or stays to report | 74.1% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | Too few residents or stays to report | 27.3% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | Too few residents or stays to report | 16.6% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 14 health deficiencies in the three most recent inspection cycles. Of these, 1 was at the immediate jeopardy level and 2 involved actual harm; the rest were graded as no actual harm. 10 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Mar 13, 2026: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Feb 6, 2025 | 7 | 3 |
| Oct 26, 2023 | 4 | 0 |
| Jul 14, 2022 | 3 | 5 |
Oklahoma homes averaged 6.4 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (14)
-
DPotential for more than minimal harm, isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (May 7, 2026)
-
EPotential for more than minimal harm, pattern
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Complaint investigation · Administration · Deficient, Provider has date of correction (May 19, 2026)
-
DPotential for more than minimal harm, isolated
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (May 19, 2026)
-
GActual harm, isolated
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Mar 27, 2026)
-
GActual harm, isolated
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Mar 27, 2026)
Show 9 more
-
EPotential for more than minimal harm, pattern
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Complaint investigation · Nursing and Physician Services · Deficient, Provider has date of correction (Feb 28, 2026)
-
EPotential for more than minimal harm, pattern
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Oct 16, 2025)
-
JImmediate jeopardy, isolated
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Mar 19, 2025)
-
DPotential for more than minimal harm, isolated
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Mar 19, 2025)
-
EPotential for more than minimal harm, pattern
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Complaint investigation · Nursing and Physician Services · Deficient, Provider has date of correction (Feb 10, 2025)
-
DPotential for more than minimal harm, isolated
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Mar 4, 2025)
-
EPotential for more than minimal harm, pattern
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · Deficient, Provider has date of correction (Nov 1, 2022)
-
DPotential for more than minimal harm, isolated
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights · Deficient, Provider has date of correction (Nov 1, 2022)
-
DPotential for more than minimal harm, isolated
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Nov 1, 2022)
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Feb 27, 2026 | Fine | $46,898 |
| Feb 6, 2025 | Fine | $43,020 |
Oklahoma homes averaged 0.9 fines and $18,268 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Oklahoma
- Size255 of 283 by certified beds
- Oklahoma average residents per day61.2
- ChainNone listed
- Resident or family councilResident
- Homes in Le Flore County6
Common questions
What is the CMS star rating for Riverside Health Services?
Riverside Health Services has an overall rating of 1 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 2, staffing is 1 and quality measures is 2.
How many beds does Riverside Health Services have?
Riverside Health Services has 56 certified beds. It averages 39.6 residents per day, about 70.7% of its certified beds.
How much nursing care do residents get at Riverside Health Services?
The home reports 5.08 hours of nurse staffing per resident per day, including 0.42 hours from registered nurses. The Oklahoma average is 3.79 hours and 0.34 hours from registered nurses.
Has Riverside Health Services been fined?
Yes. CMS lists 2 fines totaling $89,918 in the past three years.
Does Riverside Health Services accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 1 of 5 The Blossoms at Fort Smith Rehab & Nursing Center 130beds 92.2%in use 3.25nurse hours a day
- 5 of 5 Covington Court Health and Rehabilitation Center 140beds 92.2%in use 4.01nurse hours a day
- 4 of 5 Chapel Ridge Health and Rehab 74beds 92.4%in use 4.58nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Le Flore County
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 375371. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.