Umatilla County, Oregon · Nursing home
Regency Hermiston Nursing & Rehab Center
3 of 5 overall from CMS
970 W Juniper Avenue, Hermiston, OR 97838
At a glance
- Overall rating 3 of 5 Below the state average of 3.1
- Nurse time per resident, per day 4.91 hours Below the state average of 5.03
- Nursing staff who left in a year 44.7% Below the state average of 47.4%
- Health citations, last 3 inspection cycles 26 1 at the harm level or above
- Fines in 3 years $46,907 1 fine
- Certified beds in use 74.8% of 105 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Regency Hermiston Nursing & Rehab Center is a 105-bed nursing home in Hermiston, Oregon (Umatilla County). CMS rates it 3 of 5 stars overall as of Sep 2026. It reports 4.91 nurse staffing hours per resident per day, below the Oregon average of 5.03. CMS lists 1 fine totaling $46,907 in the past three years.
- Certified beds
- 105
- Residents per day (average)
- 78.5
- Certified since
- 2001 (25 yrs)
For profit - Corporation Participates in Medicare and MedicaidPart of Regency Pacific Management (27 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Regency Hermiston Nursing & Rehab Center
Chosen from this home's public data.
- CMS lists 1 fine totaling $46,907 in the past three years. What changed after the most recent one?Penalties in CMS data
- Reported nurse staffing is 4.09 hours per resident on weekends against 4.91 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
- About 74.8% of certified beds are in use on an average day. Are any units closed, or are admissions limited?Certified beds and average residents in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 3 of 5 Oregon average 3.1
- Health inspections 3 of 5 Oregon average 2.8
- Staffing 4 of 5 Oregon average 3.9
- Quality measures 3 of 5 Oregon average 3.5
The vertical line marks the Oregon average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 4.91 h Oregon average 5.03
- Nurse aides 3.72 h Oregon average 3.40
- Licensed practical nurses 0.60 h Oregon average 0.91
- Registered nurses 0.60 h Oregon average 0.72
- All staff, weekends 4.09 h Oregon average 4.51
How much nurse staffing is enough? All bars share one scale, 0 to 11 hours. The vertical line marks the Oregon average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover44.7%
- Oregon average47.4%
- Registered nurse turnover30.0%
- Oregon average51.6%
- Administrators who left0
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Oregon and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Oregon | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 2.5% | 14.9% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 6.7% | 4.7% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% | 1.4% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 1.3% | 2.0% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 4.0% | 4.9% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 2.1% | 2.4% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% | 95.2% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 7.2% | 20.6% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 15.7% | 12.4% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% | 95.2% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 9.2% | 5.8% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 11.3% | 21.8% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 20.1% | 13.9% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | 2.34 | 1.48 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | 5.30 | 2.35 | 1.78 |
Short-stay residents
| Measure | This home | Oregon | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 98.4% | 85.6% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 1.7% | 1.4% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 90.0% | 81.2% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 20.1% | 21.4% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 17.1% | 16.1% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 26 health deficiencies in the three most recent inspection cycles. Of these, 1 involved actual harm; the rest were graded as no actual harm. 15 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Nov 17, 2023: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Apr 11, 2025 | 6 | 6 |
| Nov 17, 2023 | 14 | 10 |
| Nov 4, 2022 | 6 | 9 |
Oregon homes averaged 9.2 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (26)
-
EPotential for more than minimal harm, pattern
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · Deficient, Provider has date of correction (May 21, 2025)
-
EPotential for more than minimal harm, pattern
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service · Deficient, Provider has date of correction (May 21, 2025)
-
EPotential for more than minimal harm, pattern
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (May 21, 2025)
-
DPotential for more than minimal harm, isolated
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 21, 2025)
-
DPotential for more than minimal harm, isolated
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · Deficient, Provider has date of correction (May 21, 2025)
Show 21 more
-
DPotential for more than minimal harm, isolated
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care · Deficient, Provider has date of correction (May 21, 2025)
-
DPotential for more than minimal harm, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (May 21, 2025)
-
DPotential for more than minimal harm, isolated
Provide care and assistance to perform activities of daily living for any resident who is unable.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (May 21, 2025)
-
DPotential for more than minimal harm, isolated
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Complaint investigation · Pharmacy Service · Deficient, Provider has date of correction (Jul 9, 2024)
-
GActual harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jan 3, 2024)
-
FPotential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Complaint investigation · Nutrition and Dietary · Deficient, Provider has date of correction (Jan 3, 2024)
-
FPotential for more than minimal harm, widespread
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Complaint investigation · Nursing and Physician Services · Deficient, Provider has date of correction (Jan 3, 2024)
-
EPotential for more than minimal harm, pattern
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jan 3, 2024)
-
EPotential for more than minimal harm, pattern
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jan 3, 2024)
-
EPotential for more than minimal harm, pattern
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jan 3, 2024)
-
EPotential for more than minimal harm, pattern
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Complaint investigation · Nursing and Physician Services · Deficient, Provider has date of correction (Jan 3, 2024)
-
EPotential for more than minimal harm, pattern
Observe each nurse aide's job performance and give regular training.
Complaint investigation · Nursing and Physician Services · Deficient, Provider has date of correction (Jan 3, 2024)
-
EPotential for more than minimal harm, pattern
Dispose of garbage and refuse properly.
Complaint investigation · Nutrition and Dietary · Deficient, Provider has date of correction (Jan 3, 2024)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jan 3, 2024)
-
DPotential for more than minimal harm, isolated
Allow residents to self-administer drugs if determined clinically appropriate.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jan 3, 2024)
-
DPotential for more than minimal harm, isolated
Provide safe and appropriate respiratory care for a resident when needed.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jan 3, 2024)
-
EPotential for more than minimal harm, pattern
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · Deficient, Provider has date of correction (Dec 21, 2022)
-
DPotential for more than minimal harm, isolated
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights · Deficient, Provider has date of correction (Dec 21, 2022)
-
DPotential for more than minimal harm, isolated
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · Deficient, Provider has date of correction (Dec 21, 2022)
-
DPotential for more than minimal harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · Deficient, Provider has date of correction (Dec 21, 2022)
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Dec 21, 2022)
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Nov 17, 2023 | Fine | $46,907 |
Oregon homes averaged 0.8 fines and $27,522 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Oregon
- Size31 of 128 by certified beds
- Oregon average residents per day58.1
- ChainRegency Pacific Management
- Chain average overall rating3.9 of 5
- Resident or family councilResident
- Homes in Umatilla County3
Common questions
What is the CMS star rating for Regency Hermiston Nursing & Rehab Center?
Regency Hermiston Nursing & Rehab Center has an overall rating of 3 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 3, staffing is 4 and quality measures is 3.
How many beds does Regency Hermiston Nursing & Rehab Center have?
Regency Hermiston Nursing & Rehab Center has 105 certified beds. It averages 78.5 residents per day, about 74.8% of its certified beds.
How much nursing care do residents get at Regency Hermiston Nursing & Rehab Center?
The home reports 4.91 hours of nurse staffing per resident per day, including 0.60 hours from registered nurses. The Oregon average is 5.03 hours and 0.72 hours from registered nurses.
Has Regency Hermiston Nursing & Rehab Center been fined?
Yes. CMS lists 1 fine totaling $46,907 in the past three years.
Does Regency Hermiston Nursing & Rehab Center accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 5 of 5 Regency Canyon Lakes Rehab and Nursing Center 53beds 93.4%in use 4.85nurse hours a day
- 3 of 5 Life Care Center of Kennewick 136beds 56.8%in use 3.90nurse hours a day
- 1 of 5 Willowbrook Post Acute 59beds 89.2%in use 5.03nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Umatilla County
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 385263. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.