Lehigh County, Pennsylvania · Nursing home
Jewel Healthcare and Rehabilitation Center
4 of 5 overall from CMS
535 North 17th Street, Allentown, PA 18104
At a glance
- Overall rating 4 of 5 Above the state average of 3.0
- Nurse time per resident, per day 3.24 hours Below the state average of 3.89
- Nursing staff who left in a year 30.1% Below the state average of 44.5%
- Health citations, last 3 inspection cycles 6 None at the harm level or above
- Fines in 3 years None None listed by CMS
- Certified beds in use 95.1% of 146 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Jewel Healthcare and Rehabilitation Center is a 146-bed nursing home in Allentown, Pennsylvania (Lehigh County). CMS rates it 4 of 5 stars overall as of Sep 2026. It reports 3.24 nurse staffing hours per resident per day, below the Pennsylvania average of 3.89. CMS lists no fines in the past three years.
- Certified beds
- 146
- Residents per day (average)
- 138.8
- Certified since
- 1969 (57 yrs)
For profit - Partnership Participates in Medicare and Medicaid
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Jewel Healthcare and Rehabilitation Center
Chosen from this home's public data.
- Reported nurse staffing is 2.78 hours per resident on weekends against 3.24 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
- About 95.1% of certified beds are in use on an average day. Is there a waiting list, and how long is it?Certified beds and average residents in CMS data
- Registered nurse time is 0.49 hours per resident per day; the Pennsylvania average is 0.79. Is an RN on site overnight?RN staffing in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 4 of 5 Pennsylvania average 3.0
- Health inspections 4 of 5 Pennsylvania average 2.8
- Staffing 2 of 5 Pennsylvania average 3.0
- Quality measures 4 of 5 Pennsylvania average 3.6
The vertical line marks the Pennsylvania average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.24 h Pennsylvania average 3.89
- Nurse aides 2.01 h Pennsylvania average 2.19
- Licensed practical nurses 0.75 h Pennsylvania average 0.91
- Registered nurses 0.49 h Pennsylvania average 0.79
- All staff, weekends 2.78 h Pennsylvania average 3.53
How much nurse staffing is enough? All bars share one scale, 0 to 11 hours. The vertical line marks the Pennsylvania average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover30.1%
- Pennsylvania average44.5%
- Registered nurse turnover21.1%
- Pennsylvania average39.9%
- Administrators who left0
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Pennsylvania and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Pennsylvania | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 4.7% | 16.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 12.3% | 6.2% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.8% | 0.7% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 0.4% | 1.5% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 36.6% | 10.8% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 2.2% | 3.1% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 97.6% | 87.5% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 4.7% | 17.0% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 15.5% | 20.0% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% | 93.5% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 2.1% | 4.8% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 23.8% | 25.5% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 17.5% | 17.7% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | 1.91 | 1.62 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | 0.54 | 1.18 | 1.78 |
Short-stay residents
| Measure | This home | Pennsylvania | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 76.3% | 70.0% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 3.6% | 1.4% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 59.8% | 68.7% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 22.7% | 22.5% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 12.2% | 9.5% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 6 health deficiencies in the three most recent inspection cycles. None was graded as actual harm or immediate jeopardy. 3 were cited in connection with a complaint investigation.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Aug 28, 2025 | 3 | 8 |
| Sep 12, 2024 | 1 | 5 |
| Aug 31, 2023 | 2 | 11 |
Pennsylvania homes averaged 10.0 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (6)
-
EPotential for more than minimal harm, pattern
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Apr 30, 2026)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Feb 26, 2026)
-
DPotential for more than minimal harm, isolated
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · Deficient, Provider has date of correction (Sep 28, 2025)
-
EPotential for more than minimal harm, pattern
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Complaint investigation · Environmental · Deficient, Provider has date of correction (Aug 28, 2025)
-
DPotential for more than minimal harm, isolated
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care · Deficient, Provider has date of correction (Sep 19, 2023)
Show 1 more
-
DPotential for more than minimal harm, isolated
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary · Deficient, Provider has date of correction (Sep 19, 2023)
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
CMS lists no fines or payment denials for this home in the past three years.
Pennsylvania homes averaged 0.8 fines and $25,774 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Pennsylvania
Common questions
What is the CMS star rating for Jewel Healthcare and Rehabilitation Center?
Jewel Healthcare and Rehabilitation Center has an overall rating of 4 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 4, staffing is 2 and quality measures is 4.
How many beds does Jewel Healthcare and Rehabilitation Center have?
Jewel Healthcare and Rehabilitation Center has 146 certified beds. It averages 138.8 residents per day, about 95.1% of its certified beds.
How much nursing care do residents get at Jewel Healthcare and Rehabilitation Center?
The home reports 3.24 hours of nurse staffing per resident per day, including 0.49 hours from registered nurses. The Pennsylvania average is 3.89 hours and 0.79 hours from registered nurses.
Has Jewel Healthcare and Rehabilitation Center been fined?
CMS lists no fines for this home in the past three years.
Does Jewel Healthcare and Rehabilitation Center accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 3 of 5 Phoebe Allentown Health Care Center 343beds 69.9%in use 3.78nurse hours a day
- 2 of 5 Good Shepherd Home Raker Center 99beds 98.2%in use 4.79nurse hours a day
- 5 of 5 Fellowship Manor 121beds 96.6%in use 4.65nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Lehigh County
Who to call in Pennsylvania
These offices serve residents of every nursing home in Pennsylvania.
- Long-term care ombudsman Pennsylvania Long-Term Care Ombudsman Program 717-783-8975 An advocate for residents and their families.
- File a complaint about a nursing home Division of Nursing Care Facilities 1-800-254-5164 The state agency that inspects nursing homes.
Pennsylvania staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 395264. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.