Tooele County, Utah · Nursing home
Rocky Mountain Care - Willow Springs
4 of 5 overall from CMS
85 East 2000 North, Tooele, UT 84074
At a glance
- Overall rating 4 of 5 Above the state average of 3.3
- Nurse time per resident, per day 3.63 hours Below the state average of 4.09
- Nursing staff who left in a year 54.3% Above the state average of 50.7%
- Health citations, last 3 inspection cycles 32 5 at the harm level or above
- Fines in 3 years $40,892 2 fines
- Certified beds in use 96.2% of 112 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Rocky Mountain Care - Willow Springs is a 112-bed nursing home in Tooele, Utah (Tooele County). CMS rates it 4 of 5 stars overall as of Sep 2026. It reports 3.63 nurse staffing hours per resident per day, below the Utah average of 4.09. CMS lists 2 fines totaling $40,892 in the past three years.
- Certified beds
- 112
- Residents per day (average)
- 107.8
- Certified since
- 1982 (44 yrs)
Non profit - Corporation Participates in Medicare and MedicaidPart of Rocky Mountain Care (10 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Rocky Mountain Care - Willow Springs
Chosen from this home's public data.
- CMS lists 2 fines totaling $40,892 in the past three years. What changed after the most recent one?Penalties in CMS data
- CMS counts 9 health deficiencies in the latest inspection cycle (the standard inspection on Jun 17, 2025 plus complaint and infection-control inspections); the Utah average is 8.8. Which have been corrected?Inspection results in CMS data
- Nursing staff turnover is 54.3%, above the Utah average of 50.7%. How often would the same aides care for my relative?Turnover in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 4 of 5 Utah average 3.3
- Health inspections 3 of 5 Utah average 2.8
- Staffing 3 of 5 Utah average 3.2
- Quality measures 5 of 5 Utah average 4.6
The vertical line marks the Utah average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.63 h Utah average 4.09
- Nurse aides 2.28 h Utah average 2.36
- Licensed practical nurses 0.69 h Utah average 0.48
- Registered nurses 0.65 h Utah average 1.25
- All staff, weekends 3.20 h Utah average 3.58
How much nurse staffing is enough? All bars share one scale, 0 to 10 hours. The vertical line marks the Utah average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover54.3%
- Utah average50.7%
- Registered nurse turnover52.4%
- Utah average40.6%
- Administrators who left1
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Utah and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Utah | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 11.7% | 11.3% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 2.9% | 3.4% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.6% | 0.7% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 0.7% | 1.8% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 8.9% | 16.5% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.3% | 0.1% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 4.5% | 2.5% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% | 97.4% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 17.5% | 15.1% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 17.6% | 25.3% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% | 98.0% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 3.7% | 3.9% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 19.8% | 21.5% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 5.6% | 14.2% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | 0.37 | 1.25 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | 1.05 | 1.43 | 1.78 |
Short-stay residents
| Measure | This home | Utah | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% | 93.8% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 0.2% | 0.9% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 99.1% | 91.0% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 17.8% | 16.5% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 16.1% | 11.6% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 32 health deficiencies in the three most recent inspection cycles. Of these, 5 involved actual harm; the rest were graded as no actual harm. 7 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Jun 17, 2025: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Jun 17, 2025 | 9 | 0 |
| Aug 21, 2023 | 6 | 8 |
| Oct 18, 2021 | 17 | 5 |
Utah homes averaged 8.8 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (32)
-
DPotential for more than minimal harm, isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Apr 17, 2026)
-
DPotential for more than minimal harm, isolated
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Apr 17, 2026)
-
DPotential for more than minimal harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Apr 17, 2026)
-
GActual harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Past Non-Compliance (Jun 17, 2025)
-
DPotential for more than minimal harm, isolated
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights · Deficient, Provider has date of correction (Jun 27, 2025)
Show 25 more
-
DPotential for more than minimal harm, isolated
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 22, 2025)
-
DPotential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 21, 2025)
-
DPotential for more than minimal harm, isolated
Keep complete, dated laboratory records in the resident's record.
Administration · Deficient, Provider has date of correction (Jul 22, 2025)
-
DPotential for more than minimal harm, isolated
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 30, 2025)
-
GActual harm, isolated
Ensure that residents are free from significant medication errors.
Complaint investigation · Pharmacy Service · Deficient, Provider has date of correction (Aug 30, 2024)
-
DPotential for more than minimal harm, isolated
Respond appropriately to all alleged violations.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Aug 30, 2024)
-
DPotential for more than minimal harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Sep 2, 2024)
-
FPotential for more than minimal harm, widespread
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary · Deficient, Provider has date of correction (Oct 10, 2023)
-
FPotential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Oct 10, 2023)
-
EPotential for more than minimal harm, pattern
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Oct 10, 2023)
-
DPotential for more than minimal harm, isolated
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Sep 19, 2023)
-
DPotential for more than minimal harm, isolated
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · Deficient, Provider has date of correction (Oct 1, 2023)
-
DPotential for more than minimal harm, isolated
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · Deficient, Provider has date of correction (Oct 3, 2023)
-
GActual harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · Deficient, Provider has date of correction (Dec 1, 2021)
-
GActual harm, isolated
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · Deficient, Provider has date of correction (Dec 1, 2021)
-
GActual harm, isolated
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service · Deficient, Provider has date of correction (Dec 1, 2021)
-
FPotential for more than minimal harm, widespread
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary · Deficient, Provider has date of correction (Dec 1, 2021)
-
EPotential for more than minimal harm, pattern
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services · Deficient, Provider has date of correction (Dec 1, 2021)
-
EPotential for more than minimal harm, pattern
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · Deficient, Provider has date of correction (Dec 1, 2021)
-
EPotential for more than minimal harm, pattern
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary · Deficient, Provider has date of correction (Dec 1, 2021)
-
EPotential for more than minimal harm, pattern
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Dec 1, 2021)
-
EPotential for more than minimal harm, pattern
Report COVID19 data to residents and families.
Infection Control · Deficient, Provider has date of correction (Dec 1, 2021)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · Deficient, Provider has date of correction (Dec 1, 2021)
-
DPotential for more than minimal harm, isolated
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights · Deficient, Provider has date of correction (Dec 1, 2021)
-
DPotential for more than minimal harm, isolated
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Dec 1, 2021)
Showing the 30 most recent of 32.
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Jun 17, 2025 | Fine | $9,269 |
| Aug 1, 2024 | Fine | $31,623 |
Utah homes averaged 0.9 fines and $23,954 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Utah
- Size26 of 97 by certified beds
- Utah average residents per day61.1
- ChainRocky Mountain Care
- Chain average overall rating3.0 of 5
- Resident or family councilResident
- Homes in Tooele County1
Common questions
What is the CMS star rating for Rocky Mountain Care - Willow Springs?
Rocky Mountain Care - Willow Springs has an overall rating of 4 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 3, staffing is 3 and quality measures is 5.
How many beds does Rocky Mountain Care - Willow Springs have?
Rocky Mountain Care - Willow Springs has 112 certified beds. It averages 107.8 residents per day, about 96.2% of its certified beds.
How much nursing care do residents get at Rocky Mountain Care - Willow Springs?
The home reports 3.63 hours of nurse staffing per resident per day, including 0.65 hours from registered nurses. The Utah average is 4.09 hours and 1.25 hours from registered nurses.
Has Rocky Mountain Care - Willow Springs been fined?
Yes. CMS lists 2 fines totaling $40,892 in the past three years.
Does Rocky Mountain Care - Willow Springs accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 3 of 5 Copper Ridge Health Care 120beds 77.1%in use 3.46nurse hours a day
- 3 of 5 Meadow Peak Rehabilitation 75beds 92.0%in use 4.03nurse hours a day
- 4 of 5 Rocky Mountain Care - Riverton 40beds 93.8%in use 4.02nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Tooele County
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 465089. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.