Utah County, Utah · Nursing home
Monument Healthcare American Fork
3 of 5 overall from CMS
350 East 300 North, American Fork, UT 84003
At a glance
- Overall rating 3 of 5 Below the state average of 3.3
- Nurse time per resident, per day 5.79 hours Above the state average of 4.09
- Nursing staff who left in a year 50.0% Below the state average of 50.7%
- Health citations, last 3 inspection cycles 59 6 at the harm level or above
- Fines in 3 years $35,437 1 fine
- Certified beds in use 19.6% of 106 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Monument Healthcare American Fork is a 106-bed nursing home in American Fork, Utah (Utah County). CMS rates it 3 of 5 stars overall as of Sep 2026. It reports 5.79 nurse staffing hours per resident per day, above the Utah average of 4.09. CMS lists 1 fine totaling $35,437 in the past three years.
- Certified beds
- 106
- Residents per day (average)
- 20.8
- Certified since
- 1984 (42 yrs)
For profit - Limited Liability company Participates in Medicare and MedicaidPart of Monument Health Group (11 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Monument Healthcare American Fork
Chosen from this home's public data.
- CMS lists 1 fine totaling $35,437 in the past three years. What changed after the most recent one?Penalties in CMS data
- Reported nurse staffing is 4.67 hours per resident on weekends against 5.79 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
- About 19.6% of certified beds are in use on an average day. Are any units closed, or are admissions limited?Certified beds and average residents in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 3 of 5 Utah average 3.3
- Health inspections 2 of 5 Utah average 2.8
- Staffing 4 of 5 Utah average 3.2
- Quality measures 5 of 5 Utah average 4.6
The vertical line marks the Utah average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 5.79 h Utah average 4.09
- Nurse aides 2.96 h Utah average 2.36
- Licensed practical nurses 0.34 h Utah average 0.48
- Registered nurses 2.49 h Utah average 1.25
- All staff, weekends 4.67 h Utah average 3.58
How much nurse staffing is enough? All bars share one scale, 0 to 10 hours. The vertical line marks the Utah average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover50.0%
- Utah average50.7%
- Registered nurse turnover41.7%
- Utah average40.6%
- Administrators who left2
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Utah and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Utah | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 3.2% | 11.3% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 0.0% | 3.4% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% | 0.7% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 0.0% | 1.8% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 17.9% | 16.5% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 0.0% | 2.5% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% | 97.4% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 3.3% | 15.1% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 15.5% | 25.3% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% | 98.0% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 0.0% | 3.9% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 8.8% | 21.5% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 2.4% | 14.2% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | Too few residents or stays to report | 1.25 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | Too few residents or stays to report | 1.43 | 1.78 |
Short-stay residents
| Measure | This home | Utah | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% | 93.8% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 0.0% | 0.9% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 89.2% | 91.0% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | Too few residents or stays to report | 16.5% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | Too few residents or stays to report | 11.6% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 59 health deficiencies in the three most recent inspection cycles. Of these, 6 involved actual harm; the rest were graded as no actual harm. 40 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Dec 6, 2023: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Sep 4, 2025 | 3 | 2 |
| Dec 6, 2023 | 39 | 0 |
| Feb 28, 2022 | 17 | 1 |
Utah homes averaged 8.8 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (59)
-
DPotential for more than minimal harm, isolated
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Sep 29, 2025)
-
DPotential for more than minimal harm, isolated
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Sep 29, 2025)
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Sep 23, 2025)
-
GActual harm, isolated
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jan 17, 2024)
-
GActual harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jan 17, 2024)
Show 25 more
-
GActual harm, isolated
Provide enough food/fluids to maintain a resident's health.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jan 17, 2024)
-
GActual harm, isolated
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Complaint investigation · Administration · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Respond appropriately to all alleged violations.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Complaint investigation · Nursing and Physician Services · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Complaint investigation · Nutrition and Dietary · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Complaint investigation · Nutrition and Dietary · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Complaint investigation · Nutrition and Dietary · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Complaint investigation · Nutrition and Dietary · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Complaint investigation · Nutrition and Dietary · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Complaint investigation · Nutrition and Dietary · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Complaint investigation · Nutrition and Dietary · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Complaint investigation · Administration · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Put firmly secured handrails on each side of hallways.
Complaint investigation · Environmental · Deficient, Provider has date of correction (Jan 17, 2024)
-
EPotential for more than minimal harm, pattern
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Complaint investigation · Nursing and Physician Services · Deficient, Provider has date of correction (Jan 17, 2024)
-
DPotential for more than minimal harm, isolated
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jan 17, 2024)
-
DPotential for more than minimal harm, isolated
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights · Deficient, Provider has date of correction (Jan 17, 2024)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jan 17, 2024)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to manage his or her financial affairs.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jan 17, 2024)
Showing the 30 most recent of 59.
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Dec 6, 2023 | Fine | $35,437 |
Utah homes averaged 0.9 fines and $23,954 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Utah
- Size32 of 97 by certified beds
- Utah average residents per day61.1
- ChainMonument Health Group
- Chain average overall rating2.6 of 5
- Resident or family councilResident
- Homes in Utah County13
Common questions
What is the CMS star rating for Monument Healthcare American Fork?
Monument Healthcare American Fork has an overall rating of 3 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 2, staffing is 4 and quality measures is 5.
How many beds does Monument Healthcare American Fork have?
Monument Healthcare American Fork has 106 certified beds. It averages 20.8 residents per day, about 19.6% of its certified beds.
How much nursing care do residents get at Monument Healthcare American Fork?
The home reports 5.79 hours of nurse staffing per resident per day, including 2.49 hours from registered nurses. The Utah average is 4.09 hours and 1.25 hours from registered nurses.
Has Monument Healthcare American Fork been fined?
Yes. CMS lists 1 fine totaling $35,437 in the past three years.
Does Monument Healthcare American Fork accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 4 of 5 Stonehenge of American Fork 119beds 75.5%in use 3.94nurse hours a day
- 2 of 5 Mission at Alpine Rehabilitation Center 52beds 71.5%in use 3.13nurse hours a day
- 5 of 5 Pointe Meadows Health and Rehabilitation 99beds 85.4%in use 3.68nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Utah County
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 465097. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.