Douglas County, Georgia · Nursing home
Douglasville Center for Nursing and Healing LLC
1 of 5 overall from CMS
4028 Hwy 5, Douglasville, GA 30135
At a glance
- Overall rating 1 of 5 Below the state average of 2.7
- Nurse time per resident, per day 3.71 hours Above the state average of 3.56
- Nursing staff who left in a year 58.1% Above the state average of 46.0%
- Health citations, last 3 inspection cycles 59 4 at the harm level or above
- Fines in 3 years $13,787 3 fines
- Certified beds in use 85.6% of 246 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Douglasville Center for Nursing and Healing LLC is a 246-bed nursing home in Douglasville, Georgia (Douglas County). CMS rates it 1 of 5 stars overall as of Sep 2026. It reports 3.71 nurse staffing hours per resident per day, above the Georgia average of 3.56. CMS lists 3 fines totaling $13,787 in the past three years.
- Certified beds
- 246
- Residents per day (average)
- 210.5
- Certified since
- 1980 (46 yrs)
For profit - Limited Liability company Participates in Medicare and MedicaidPart of Empire Care Centers (21 homes)CMS Special Focus: SFF CandidateCMS abuse citation icon: Yes
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
- Special Focus candidate. CMS lists this home as a candidate for its Special Focus Facility program: its inspection record qualifies it for the program, but it has not been selected. What a Special Focus Facility is
- Abuse citation icon. CMS assigns this icon when a home was cited for abuse where residents were found to be harmed, on its most recent standard inspection or on a complaint or infection-control inspection in the past 12 months, or was cited for abuse with potential harm in that period and again in the period before. Signs of abuse and how to report it
These labels are shown as CMS publishes them. They describe the inspection record, not what has changed since.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Douglasville Center for Nursing and Healing LLC
Chosen from this home's public data.
- CMS lists this home as a candidate for its Special Focus Facility program, which means it qualifies but has not been selected. What has changed since the inspections behind that listing?Special Focus status in CMS data
- CMS lists 3 fines totaling $13,787 in the past three years. What changed after the most recent one?Penalties in CMS data
- CMS counts 26 health deficiencies in the latest inspection cycle (the standard inspection on Jun 19, 2026 plus complaint and infection-control inspections); the Georgia average is 5.0. Which have been corrected?Inspection results in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 1 of 5 Georgia average 2.7
- Health inspections 1 of 5 Georgia average 2.9
- Staffing 2 of 5 Georgia average 2.3
- Quality measures 2 of 5 Georgia average 2.9
The vertical line marks the Georgia average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.71 h Georgia average 3.56
- Nurse aides 2.40 h Georgia average 2.14
- Licensed practical nurses 1.00 h Georgia average 0.93
- Registered nurses 0.32 h Georgia average 0.50
- All staff, weekends 3.42 h Georgia average 3.10
How much nurse staffing is enough? All bars share one scale, 0 to 11 hours. The vertical line marks the Georgia average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover58.1%
- Georgia average46.0%
- Registered nurse turnover70.4%
- Georgia average44.5%
- Administrators who left0
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Georgia and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Georgia | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 6.7% | 15.3% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 8.2% | 5.6% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.3% | 0.9% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 0.7% | 2.5% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 0.0% | 11.3% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 4.5% | 3.2% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 59.3% | 91.4% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 10.3% | 15.2% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 18.7% | 20.5% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 49.5% | 95.0% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 12.9% | 5.6% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 22.0% | 15.8% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 22.4% | 19.9% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | 2.40 | 2.15 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | 1.40 | 1.90 | 1.78 |
Short-stay residents
| Measure | This home | Georgia | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 33.4% | 80.3% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 3.7% | 2.6% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 48.7% | 78.4% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 24.8% | 25.0% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 13.8% | 11.6% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 59 health deficiencies in the three most recent inspection cycles. Of these, 4 involved actual harm; the rest were graded as no actual harm. 41 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Oct 30, 2025: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Jun 19, 2026 | 26 | 3 |
| Jun 27, 2025 | 15 | 5 |
| Feb 8, 2024 | 18 | 14 |
Georgia homes averaged 5.0 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (59)
-
FPotential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Aug 3, 2026)
-
FPotential for more than minimal harm, widespread
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Complaint investigation · Environmental · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights · Deficient, Provider has date of correction (Aug 3, 2026)
Show 25 more
-
DPotential for more than minimal harm, isolated
Keep residents' personal and medical records private and confidential.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Respond appropriately to all alleged violations.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Ensure each resident receives an accurate assessment.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Provide care and assistance to perform activities of daily living for any resident who is unable.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Provide activities to meet all resident's needs.
Quality of Life and Care · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Ensure that residents are free from significant medication errors.
Pharmacy Service · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Complaint investigation · Nutrition and Dietary · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Aug 3, 2026)
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Complaint investigation · Infection Control · Deficient, Provider has date of correction (Aug 3, 2026)
-
GActual harm, isolated
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Dec 11, 2025)
-
DPotential for more than minimal harm, isolated
Allow residents to self-administer drugs if determined clinically appropriate.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Sep 15, 2025)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Aug 21, 2025)
-
DPotential for more than minimal harm, isolated
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Aug 21, 2025)
-
DPotential for more than minimal harm, isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Aug 21, 2025)
Showing the 30 most recent of 59.
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Feb 8, 2024 | Fine | $4,017 |
| Oct 3, 2023 | Fine | $4,885 |
| Oct 3, 2023 | Fine | $4,885 |
Georgia homes averaged 0.6 fines and $12,749 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Georgia
- Size8 of 355 by certified beds
- Georgia average residents per day89.9
- ChainEmpire Care Centers
- Chain average overall rating1.8 of 5
- Resident or family councilResident
- Homes in Douglas County1
Common questions
What is the CMS star rating for Douglasville Center for Nursing and Healing LLC?
Douglasville Center for Nursing and Healing LLC has an overall rating of 1 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 1, staffing is 2 and quality measures is 2.
How many beds does Douglasville Center for Nursing and Healing LLC have?
Douglasville Center for Nursing and Healing LLC has 246 certified beds. It averages 210.5 residents per day, about 85.6% of its certified beds.
How much nursing care do residents get at Douglasville Center for Nursing and Healing LLC?
The home reports 3.71 hours of nurse staffing per resident per day, including 0.32 hours from registered nurses. The Georgia average is 3.56 hours and 0.50 hours from registered nurses.
Has Douglasville Center for Nursing and Healing LLC been fined?
Yes. CMS lists 3 fines totaling $13,787 in the past three years.
Does Douglasville Center for Nursing and Healing LLC accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 2 of 5 Pruitthealth - Fairburn 82beds 90.9%in use 3.57nurse hours a day
- 1 of 5 Fountainview Ctr for Alzheimer 120beds 94.7%in use 3.78nurse hours a day
- 2 of 5 Presbyterian Village 107beds 67.1%in use 4.59nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Douglas County
Who to call in Georgia
These offices serve residents of every nursing home in Georgia.
- Long-term care ombudsman Georgia Long-Term Care Ombudsman Program 1-866-552-4464 (Select option 5 (per the Division of Aging Services page).) An advocate for residents and their families.
- File a complaint about a nursing home Healthcare Facility Regulation Division (HFRD) Complaint Intake 1-800-878-6442 (Toll free. Complaint Intake Unit: 404-657-5726 or 404-657-5728. Fax: 404-657-8935. Complaints can also be filed online.) The state agency that inspects nursing homes.
Georgia staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 115273. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.