Washington County, Mississippi · Nursing home
River Heights Healthcare Center
2 of 5 overall from CMS
402 Arnold Avenue, Greenville, MS 38701
At a glance
- Overall rating 2 of 5 Below the state average of 2.7
- Nurse time per resident, per day 3.43 hours Below the state average of 4.18
- Nursing staff who left in a year Not reported
- Health citations, last 3 inspection cycles 26 2 at the harm level or above
- Fines in 3 years $8,800 1 fine
- Certified beds in use 97.0% of 60 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
River Heights Healthcare Center is a 60-bed nursing home in Greenville, Mississippi (Washington County). CMS rates it 2 of 5 stars overall as of Sep 2026. It reports 3.43 nurse staffing hours per resident per day, below the Mississippi average of 4.18. CMS lists 1 fine totaling $8,800 in the past three years.
- Certified beds
- 60
- Residents per day (average)
- 58.2
- Certified since
- 1995 (31 yrs)
For profit - Corporation Participates in Medicare and MedicaidCMS abuse citation icon: Yes
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
- Abuse citation icon. CMS assigns this icon when a home was cited for abuse where residents were found to be harmed, on its most recent standard inspection or on a complaint or infection-control inspection in the past 12 months, or was cited for abuse with potential harm in that period and again in the period before. Signs of abuse and how to report it
These labels are shown as CMS publishes them. They describe the inspection record, not what has changed since.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask River Heights Healthcare Center
Chosen from this home's public data.
- CMS lists 1 fine totaling $8,800 in the past three years. What changed after the most recent one?Penalties in CMS data
- CMS counts 9 health deficiencies in the latest inspection cycle (the standard inspection on May 7, 2026 plus complaint and infection-control inspections); the Mississippi average is 6.8. Which have been corrected?Inspection results in CMS data
- Reported nurse staffing is 2.70 hours per resident on weekends against 3.43 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 2 of 5 Mississippi average 2.7
- Health inspections 2 of 5 Mississippi average 2.8
- Staffing 3 of 5 Mississippi average 3.8
- Quality measures 2 of 5 Mississippi average 2.2
The vertical line marks the Mississippi average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.43 h Mississippi average 4.18
- Nurse aides 2.17 h Mississippi average 2.43
- Licensed practical nurses 0.56 h Mississippi average 1.11
- Registered nurses 0.70 h Mississippi average 0.64
- All staff, weekends 2.70 h Mississippi average 3.50
How much nurse staffing is enough? All bars share one scale, 0 to 9 hours. The vertical line marks the Mississippi average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnoverNot reported
- Mississippi average45.7%
- Registered nurse turnoverNot reported
- Mississippi average38.5%
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Mississippi and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | Mississippi | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 16.5% | 20.5% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 8.9% | 6.2% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 2.9% | 1.4% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 0.5% | 2.5% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 0.0% | 1.6% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 1.8% | 0.2% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 0.0% | 3.1% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 93.4% | 95.4% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 12.3% | 19.6% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 19.7% | 23.8% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 98.4% | 97.0% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 6.4% | 6.3% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 17.5% | 20.7% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 22.7% | 21.7% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | 2.03 | 2.43 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | 3.24 | 2.86 | 1.78 |
Short-stay residents
| Measure | This home | Mississippi | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 93.5% | 88.5% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | Too few residents or stays to report | 2.5% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | Too few residents or stays to report | 84.6% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | Too few residents or stays to report | 27.7% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | Too few residents or stays to report | 15.5% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 26 health deficiencies in the three most recent inspection cycles. Of these, 2 involved actual harm; the rest were graded as no actual harm. 5 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Apr 17, 2024: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
| Standard inspection | Health | Fire safety |
|---|---|---|
| May 7, 2026 | 9 | 1 |
| Jun 5, 2025 | 12 | 0 |
| Nov 21, 2023 | 5 | 0 |
Mississippi homes averaged 6.8 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (26)
-
DPotential for more than minimal harm, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Past Non-Compliance
-
EPotential for more than minimal harm, pattern
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · Deficient, Provider has date of correction (Jun 8, 2026)
-
EPotential for more than minimal harm, pattern
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights · Deficient, Provider has date of correction (Jun 8, 2026)
-
EPotential for more than minimal harm, pattern
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 8, 2026)
-
EPotential for more than minimal harm, pattern
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 8, 2026)
Show 21 more
-
EPotential for more than minimal harm, pattern
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 8, 2026)
-
EPotential for more than minimal harm, pattern
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration · Deficient, Provider has date of correction (Jun 8, 2026)
-
EPotential for more than minimal harm, pattern
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Jun 8, 2026)
-
DPotential for more than minimal harm, isolated
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration · Deficient, Provider has date of correction (Jun 8, 2026)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · Deficient, Provider has date of correction (Jul 3, 2025)
-
DPotential for more than minimal harm, isolated
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights · Deficient, Provider has date of correction (Jul 3, 2025)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · Deficient, Provider has date of correction (Jul 3, 2025)
-
DPotential for more than minimal harm, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jul 3, 2025)
-
DPotential for more than minimal harm, isolated
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 3, 2025)
-
DPotential for more than minimal harm, isolated
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 3, 2025)
-
DPotential for more than minimal harm, isolated
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · Deficient, Provider has date of correction (Jul 3, 2025)
-
DPotential for more than minimal harm, isolated
Provide appropriate foot care.
Quality of Life and Care · Deficient, Provider has date of correction (Jul 3, 2025)
-
DPotential for more than minimal harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · Deficient, Provider has date of correction (Jul 3, 2025)
-
DPotential for more than minimal harm, isolated
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care · Deficient, Provider has date of correction (Jul 3, 2025)
-
DPotential for more than minimal harm, isolated
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration · Deficient, Provider has date of correction (Jul 3, 2025)
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Jul 3, 2025)
-
DPotential for more than minimal harm, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Aug 15, 2024)
-
GActual harm, isolated
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 28, 2024)
-
GActual harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (May 28, 2024)
-
DPotential for more than minimal harm, isolated
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Dec 20, 2023)
-
BPotential for minimal harm, pattern
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Dec 20, 2023)
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Apr 17, 2024 | Fine | $8,800 |
| Apr 17, 2024 | Payment Denial | 12 days |
Mississippi homes averaged 1.1 fines and $17,231 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Mississippi
Common questions
What is the CMS star rating for River Heights Healthcare Center?
River Heights Healthcare Center has an overall rating of 2 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 2, staffing is 3 and quality measures is 2.
How many beds does River Heights Healthcare Center have?
River Heights Healthcare Center has 60 certified beds. It averages 58.2 residents per day, about 97.0% of its certified beds.
How much nursing care do residents get at River Heights Healthcare Center?
The home reports 3.43 hours of nurse staffing per resident per day, including 0.70 hours from registered nurses. The Mississippi average is 4.18 hours and 0.64 hours from registered nurses.
Has River Heights Healthcare Center been fined?
Yes. CMS lists 1 fine totaling $8,800 in the past three years. It also lists 1 payment denial.
Does River Heights Healthcare Center accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 4 of 5 Legacy Manor Nursing and Rehabilitation Center 60beds 79.3%in use 3.85nurse hours a day
- 4 of 5 Ms Care Center of Greenville 90beds 82.1%in use 3.35nurse hours a day
- 2 of 5 Arbor Walk Healthcare Center 60beds 92.2%in use 3.43nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Washington County
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 255217. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.