Chaves County, New Mexico · Nursing home
Spring River Rehabilitation and Care Center
1 of 5 overall from CMS
3200 Mission Arch Drive, Roswell, NM 88201
At a glance
- Overall rating 1 of 5 Below the state average of 2.9
- Nurse time per resident, per day 2.95 hours Below the state average of 3.54
- Nursing staff who left in a year 60.5% Above the state average of 53.3%
- Health citations, last 3 inspection cycles 82 3 at the harm level or above
- Fines in 3 years $213,903 3 fines
- Certified beds in use 81.4% of 120 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Spring River Rehabilitation and Care Center is a 120-bed nursing home in Roswell, New Mexico (Chaves County). CMS rates it 1 of 5 stars overall as of Sep 2026. It reports 2.95 nurse staffing hours per resident per day, below the New Mexico average of 3.54. CMS lists 3 fines totaling $213,903 in the past three years.
- Certified beds
- 120
- Residents per day (average)
- 97.7
- Certified since
- 1985 (41 yrs)
For profit - Limited Liability company Participates in Medicare and MedicaidCMS Special Focus: SFF CandidateCMS abuse citation icon: Yes
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
- Special Focus candidate. CMS lists this home as a candidate for its Special Focus Facility program: its inspection record qualifies it for the program, but it has not been selected. What a Special Focus Facility is
- Abuse citation icon. CMS assigns this icon when a home was cited for abuse where residents were found to be harmed, on its most recent standard inspection or on a complaint or infection-control inspection in the past 12 months, or was cited for abuse with potential harm in that period and again in the period before. Signs of abuse and how to report it
These labels are shown as CMS publishes them. They describe the inspection record, not what has changed since.
Terms used on this page
- CMS
- The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
- Certified beds
- The number of federally certified beds CMS lists for the home.
- Deficiency or citation
- A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
- Actual harm
- Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
- Immediate jeopardy
- Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
- Inspection cycle
- A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
- Special Focus Facility (SFF)
- A home CMS has placed under closer oversight because of its inspection record. More about the program
Questions to ask Spring River Rehabilitation and Care Center
Chosen from this home's public data.
- CMS lists this home as a candidate for its Special Focus Facility program, which means it qualifies but has not been selected. What has changed since the inspections behind that listing?Special Focus status in CMS data
- CMS lists 3 fines totaling $213,903 in the past three years. What changed after the most recent one?Penalties in CMS data
- CMS counts 32 health deficiencies in the latest inspection cycle (the standard inspection on Apr 6, 2026 plus complaint and infection-control inspections); the New Mexico average is 17.9. Which have been corrected?Inspection results in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 1 of 5 New Mexico average 2.9
- Health inspections 1 of 5 New Mexico average 2.7
- Staffing 1 of 5 New Mexico average 2.9
- Quality measures 2 of 5 New Mexico average 3.8
The vertical line marks the New Mexico average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 2.95 h New Mexico average 3.54
- Nurse aides 2.03 h New Mexico average 2.20
- Licensed practical nurses 0.52 h New Mexico average 0.70
- Registered nurses 0.40 h New Mexico average 0.63
- All staff, weekends 2.55 h New Mexico average 3.10
How much nurse staffing is enough? All bars share one scale, 0 to 7 hours. The vertical line marks the New Mexico average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover60.5%
- New Mexico average53.3%
- Registered nurse turnover58.3%
- New Mexico average53.6%
- Administrators who left3
Quality measures
CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the New Mexico and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.
Long-stay residents
| Measure | This home | New Mexico | U.S. |
|---|---|---|---|
| ★ Percentage of long-stay residents whose need for help with daily activities has increased | 22.6% | 11.3% | 13.9% |
| Percentage of long-stay residents who lose too much weight | 4.2% | 4.0% | 5.2% |
| ★ Percentage of long-stay residents with a catheter inserted and left in their bladder | 2.1% | 0.9% | 0.8% |
| ★ Percentage of long-stay residents with a urinary tract infection | 0.3% | 0.9% | 1.6% |
| Percentage of long-stay residents who have depressive symptoms | 2.0% | 2.0% | 12.8% |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% |
| ★ Percentage of long-stay residents experiencing one or more falls with major injury | 4.4% | 3.5% | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.7% | 96.7% | 93.6% |
| ★ Percentage of long-stay residents whose ability to walk independently worsened | 24.8% | 11.7% | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 16.6% | 14.7% | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 97.8% | 98.7% | 95.5% |
| ★ Percentage of long-stay residents with pressure ulcers | 3.1% | 5.2% | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 22.5% | 20.0% | 19.0% |
| ★ Percentage of long-stay residents who received an antipsychotic medication | 20.0% | 14.5% | 15.4% |
| ★ Number of hospitalizations per 1000 long-stay resident days | 2.06 | 1.65 | 1.90 |
| ★ Number of outpatient emergency department visits per 1000 long-stay resident days | 2.74 | 2.81 | 1.78 |
Short-stay residents
| Measure | This home | New Mexico | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 98.1% | 85.9% | 82.0% |
| ★ Percentage of short-stay residents who newly received an antipsychotic medication | 4.2% | 1.1% | 1.6% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 63.1% | 86.4% | 79.8% |
| ★ Percentage of short-stay residents who were rehospitalized after a nursing home admission | 22.0% | 22.0% | 23.8% |
| ★ Percentage of short-stay residents who had an outpatient emergency department visit | 19.0% | 15.7% | 12.0% |
Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov
Inspection history
Inspectors cited 82 health deficiencies in the three most recent inspection cycles. Of these, 2 were at the immediate jeopardy level and 1 involved actual harm; the rest were graded as no actual harm. 43 were cited in connection with a complaint investigation. The most recent citation at the harm level or above was on Jul 29, 2026: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
| Standard inspection | Health | Fire safety |
|---|---|---|
| Apr 6, 2026 | 32 | 2 |
| Dec 12, 2024 | 35 | 4 |
| Feb 9, 2024 | 15 | 4 |
New Mexico homes averaged 17.9 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.
Health citations, three most recent inspection cycles (82)
-
JImmediate jeopardy, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has plan of correction (Aug 26, 2026)
-
DPotential for more than minimal harm, isolated
Ensure each resident receives an accurate assessment.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has plan of correction (Aug 26, 2026)
-
KImmediate jeopardy, pattern
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jun 28, 2026)
-
EPotential for more than minimal harm, pattern
Provide and implement an infection prevention and control program.
Complaint investigation · Infection Control · Deficient, Provider has date of correction (Jun 28, 2026)
-
DPotential for more than minimal harm, isolated
Assess the resident when there is a significant change in condition
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 28, 2026)
Show 25 more
-
DPotential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 28, 2026)
-
EPotential for more than minimal harm, pattern
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 16, 2026)
-
EPotential for more than minimal harm, pattern
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Jun 28, 2026)
-
EPotential for more than minimal harm, pattern
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental · Deficient, Provider has date of correction (Jun 17, 2026)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to choose his or her attending physician.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jun 16, 2026)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Jun 16, 2026)
-
DPotential for more than minimal harm, isolated
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 16, 2026)
-
DPotential for more than minimal harm, isolated
Provide enough food/fluids to maintain a resident's health.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Jun 16, 2026)
-
DPotential for more than minimal harm, isolated
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 17, 2026)
-
DPotential for more than minimal harm, isolated
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary · Deficient, Provider has date of correction (Jun 17, 2026)
-
DPotential for more than minimal harm, isolated
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary · Deficient, Provider has date of correction (Jun 17, 2026)
-
CPotential for minimal harm, widespread
Post nurse staffing information every day.
Nursing and Physician Services · Deficient, Provider has date of correction (Jun 17, 2026)
-
CPotential for minimal harm, widespread
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary · Deficient, Provider has date of correction (Jun 17, 2026)
-
FPotential for more than minimal harm, widespread
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Complaint investigation · Nursing and Physician Services · Deficient, Provider has date of correction (Mar 15, 2026)
-
FPotential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Complaint investigation · Nutrition and Dietary · Deficient, Provider has date of correction (Mar 20, 2026)
-
FPotential for more than minimal harm, widespread
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Complaint investigation · Administration · Deficient, Provider has date of correction (Mar 20, 2026)
-
FPotential for more than minimal harm, widespread
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Complaint investigation · Administration · Deficient, Provider has date of correction (Mar 15, 2026)
-
EPotential for more than minimal harm, pattern
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Mar 15, 2026)
-
EPotential for more than minimal harm, pattern
Respond appropriately to all alleged violations.
Complaint investigation · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Mar 15, 2026)
-
EPotential for more than minimal harm, pattern
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Mar 20, 2026)
-
EPotential for more than minimal harm, pattern
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Complaint investigation · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Mar 20, 2026)
-
EPotential for more than minimal harm, pattern
Make sure that a working call system is available in each resident's bathroom and bathing area.
Complaint investigation · Environmental · Deficient, Provider has date of correction (Jun 17, 2026)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Complaint investigation · Resident Rights · Deficient, Provider has date of correction (Mar 15, 2026)
-
DPotential for more than minimal harm, isolated
Provide appropriate foot care.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Mar 25, 2026)
-
DPotential for more than minimal harm, isolated
Provide safe and appropriate respiratory care for a resident when needed.
Complaint investigation · Quality of Life and Care · Deficient, Provider has date of correction (Mar 20, 2026)
Showing the 30 most recent of 82.
What severity letters A to L mean
Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Jul 29, 2026 | Fine | $86,260 |
| Feb 4, 2026 | Fine | $93,245 |
| Feb 4, 2026 | Payment Denial | 55 days |
| Nov 15, 2024 | Fine | $34,398 |
New Mexico homes averaged 1.3 fines and $45,849 in fine amounts; the national averages are 0.9 and $30,972.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within New Mexico
Common questions
What is the CMS star rating for Spring River Rehabilitation and Care Center?
Spring River Rehabilitation and Care Center has an overall rating of 1 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 1, staffing is 1 and quality measures is 2.
How many beds does Spring River Rehabilitation and Care Center have?
Spring River Rehabilitation and Care Center has 120 certified beds. It averages 97.7 residents per day, about 81.4% of its certified beds.
How much nursing care do residents get at Spring River Rehabilitation and Care Center?
The home reports 2.95 hours of nurse staffing per resident per day, including 0.40 hours from registered nurses. The New Mexico average is 3.54 hours and 0.63 hours from registered nurses.
Has Spring River Rehabilitation and Care Center been fined?
Yes. CMS lists 3 fines totaling $213,903 in the past three years. It also lists 1 payment denial.
Does Spring River Rehabilitation and Care Center accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Guides for families looking at this home
- Understanding the recordWhat to ask on a nursing home tourQuestions that turn a home's public record into a useful conversation when you tour, plus what to look for yourself.
- Understanding the recordInspection severity letters A to LHow inspectors grade each deficiency by harm and by how many residents were affected.
- Understanding the recordHow to read CMS star ratingsWhat the overall, health inspection, staffing and quality measure ratings cover, and what they leave out.
Nearest nursing homes
- 1 of 5 Casa Maria Healthcare 118beds 79.2%in use 3.18nurse hours a day
- 3 of 5 Sunset Villa Healthcare 52beds 95.6%in use 3.43nurse hours a day
- 2 of 5 Artesia Healthcare & Rehabilitation Center, LLC 65beds 78.6%in use 3.24nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Chaves County
Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 325044. See this home's official record on Medicare.gov
See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.