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Norfolk City County, Virginia · Nursing home

Autumn Care of Norfolk

4 of 5 overall from CMS

1401 Halstead Avenue Revised, Norfolk, VA 23502

Call (757) 857-0481Directions

At a glance

Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.

Autumn Care of Norfolk is a 120-bed nursing home in Norfolk, Virginia (Norfolk City County). CMS rates it 4 of 5 stars overall as of Sep 2026. It reports 3.22 nurse staffing hours per resident per day, below the Virginia average of 3.76. CMS lists no fines in the past three years.

Certified beds
120
Residents per day (average)
114.8
Certified since
1991 (35 yrs)

For profit - Individual Participates in Medicare and MedicaidPart of Saber Healthcare Group (126 homes)

Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.

Terms used on this page
CMS
The Centers for Medicare & Medicaid Services, the federal agency that publishes the ratings, staffing figures, inspection results and penalties shown here.
Certified beds
The number of federally certified beds CMS lists for the home.
Deficiency or citation
A federal requirement that inspectors found the home did not meet. Each one gets a letter from A to L for how serious it was and how many residents were affected. What the letters mean
Actual harm
Letters G, H and I: actual harm to a resident that is not immediate jeopardy.
Immediate jeopardy
Letters J, K and L: the problem caused, or was likely to cause, serious injury, harm, impairment or death to a resident.
Inspection cycle
A standard inspection plus the complaint and infection-control citations CMS assigns to it. This page shows the three most recent cycles.
Special Focus Facility (SFF)
A home CMS has placed under closer oversight because of its inspection record. More about the program

Questions to ask Autumn Care of Norfolk

Chosen from this home's public data.

  1. Nursing staff turnover is 51.1%, above the Virginia average of 48.1%. How often would the same aides care for my relative?Turnover in CMS data
  2. Reported nurse staffing is 2.67 hours per resident on weekends against 3.22 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
  3. About 95.7% of certified beds are in use on an average day. Is there a waiting list, and how long is it?Certified beds and average residents in CMS data

More in what to ask on a nursing home tour.

CMS star ratings

The vertical line marks the Virginia average. Ratings run from 1 to 5. How to read CMS star ratings

Nurse staffing

Hours of care per resident per day, as the home reported to CMS.

What these roles do

Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.

How much nurse staffing is enough? All bars share one scale, 0 to 10 hours. The vertical line marks the Virginia average; the national average for all nursing staff is 3.86 hours.

Quality measures

CMS calculates these from residents' assessments and Medicare claims. They are shown as published, next to the Virginia and national averages. marks the measures CMS uses in its quality star rating; for those, the rating gives more points for a lower rate.

Long-stay residents

MeasureThis homeVirginiaU.S.
★ Percentage of long-stay residents whose need for help with daily activities has increased 17.1% 14.9% 13.9%
Percentage of long-stay residents who lose too much weight 9.8% 5.4% 5.2%
★ Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0% 0.4% 0.8%
★ Percentage of long-stay residents with a urinary tract infection 0.3% 1.6% 1.6%
Percentage of long-stay residents who have depressive symptoms 24.4% 18.7% 12.8%
Percentage of long-stay residents who were physically restrained 0.0% 0.1% 0.1%
★ Percentage of long-stay residents experiencing one or more falls with major injury 1.8% 3.6% 3.2%
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 16.4% 90.9% 93.6%
★ Percentage of long-stay residents whose ability to walk independently worsened 16.8% 15.6% 14.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 10.6% 20.6% 19.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.3% 94.0% 95.5%
★ Percentage of long-stay residents with pressure ulcers 2.3% 4.7% 4.6%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 18.7% 21.8% 19.0%
★ Percentage of long-stay residents who received an antipsychotic medication 6.5% 14.2% 15.4%
★ Number of hospitalizations per 1000 long-stay resident days Too few residents or stays to report 1.52 1.90
★ Number of outpatient emergency department visits per 1000 long-stay resident days Too few residents or stays to report 1.48 1.78

Short-stay residents

MeasureThis homeVirginiaU.S.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 22.2% 73.7% 82.0%
★ Percentage of short-stay residents who newly received an antipsychotic medication 0.6% 1.3% 1.6%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 57.0% 73.6% 79.8%
★ Percentage of short-stay residents who were rehospitalized after a nursing home admission 15.7% 22.3% 23.8%
★ Percentage of short-stay residents who had an outpatient emergency department visit 8.5% 11.5% 12.0%

Measure periods: April 2025 to March 2026 for most measures; July 2024 to June 2025 for the flu vaccine measures; January to December 2025 for the hospital and emergency department measures, which CMS risk-adjusts. See the measures on Medicare.gov

Inspection history

Inspectors cited 43 health deficiencies in the three most recent inspection cycles. None was graded as actual harm or immediate jeopardy.

Deficiencies by inspection cycle
Standard inspectionHealthFire safety
Jan 13, 2023110
Sep 20, 2019174
Feb 14, 20181513

Virginia homes averaged 14.3 health deficiencies in the latest cycle; the national average is 9.2. Each cycle's health count covers the standard inspection on that date plus the complaint and infection-control citations CMS assigns to that cycle.

Health citations, three most recent inspection cycles (43)

  1. EPotential for more than minimal harm, pattern

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Resident Rights · Deficient, Provider has date of correction (Feb 13, 2023)

  2. EPotential for more than minimal harm, pattern

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Feb 13, 2023)

  3. EPotential for more than minimal harm, pattern

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service · Deficient, Provider has date of correction (Feb 13, 2023)

  4. EPotential for more than minimal harm, pattern

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Pharmacy Service · Deficient, Provider has date of correction (Feb 13, 2023)

  5. EPotential for more than minimal harm, pattern

    Ensure that residents are free from significant medication errors.

    Pharmacy Service · Deficient, Provider has date of correction (Feb 13, 2023)

Show 25 more

  1. DPotential for more than minimal harm, isolated

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care · Deficient, Provider has date of correction (Feb 13, 2023)

  2. DPotential for more than minimal harm, isolated

    Provide appropriate foot care.

    Quality of Life and Care · Deficient, Provider has date of correction (Feb 13, 2023)

  3. DPotential for more than minimal harm, isolated

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Quality of Life and Care · Deficient, Provider has date of correction (Feb 13, 2023)

  4. DPotential for more than minimal harm, isolated

    Ensure medication error rates are not 5 percent or greater.

    Pharmacy Service · Deficient, Provider has date of correction (Feb 13, 2023)

  5. DPotential for more than minimal harm, isolated

    Provide or get specialized rehabilitative services as required for a resident.

    Quality of Life and Care · Deficient, Provider has date of correction (Feb 13, 2023)

  6. DPotential for more than minimal harm, isolated

    Report COVID19 data to residents and families.

    Infection Control · Deficient, Provider has date of correction (Feb 13, 2023)

  7. EPotential for more than minimal harm, pattern

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Resident Rights · Deficient, Provider has date of correction (Oct 18, 2019)

  8. EPotential for more than minimal harm, pattern

    Provide activities to meet all resident's needs.

    Quality of Life and Care · Deficient, Provider has date of correction (Oct 18, 2019)

  9. DPotential for more than minimal harm, isolated

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Resident Rights · Deficient, Provider has date of correction (Oct 18, 2019)

  10. DPotential for more than minimal harm, isolated

    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Resident Rights · Deficient, Provider has date of correction (Oct 18, 2019)

  11. DPotential for more than minimal harm, isolated

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Resident Rights · Deficient, Provider has date of correction (Oct 18, 2019)

  12. DPotential for more than minimal harm, isolated

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Resident Rights · Deficient, Provider has date of correction (Oct 18, 2019)

  13. DPotential for more than minimal harm, isolated

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Oct 18, 2019)

  14. DPotential for more than minimal harm, isolated

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Oct 18, 2019)

  15. DPotential for more than minimal harm, isolated

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Oct 18, 2019)

  16. DPotential for more than minimal harm, isolated

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Oct 18, 2019)

  17. DPotential for more than minimal harm, isolated

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Oct 18, 2019)

  18. DPotential for more than minimal harm, isolated

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care · Deficient, Provider has date of correction (Oct 18, 2019)

  19. DPotential for more than minimal harm, isolated

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care · Past Non-Compliance (Apr 17, 2019)

  20. DPotential for more than minimal harm, isolated

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Quality of Life and Care · Deficient, Provider has date of correction (Oct 18, 2019)

  21. DPotential for more than minimal harm, isolated

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Pharmacy Service · Deficient, Provider has date of correction (Oct 18, 2019)

  22. DPotential for more than minimal harm, isolated

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Oct 18, 2019)

  23. DPotential for more than minimal harm, isolated

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Infection Control · Deficient, Provider has date of correction (Oct 18, 2019)

  24. EPotential for more than minimal harm, pattern

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Resident Rights · Deficient, Provider has date of correction (Mar 30, 2018)

  25. EPotential for more than minimal harm, pattern

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Mar 30, 2018)

Showing the 30 most recent of 43.

What severity letters A to L mean

Each sentence above is the requirement that was not met, in CMS's wording. For the inspection results as Medicare publishes them, open this home's page on Medicare.gov and look under "Health inspections".

Penalties, past three years

CMS lists no fines or payment denials for this home in the past three years.

Virginia homes averaged 0.5 fines and $23,688 in fine amounts; the national averages are 0.9 and $30,972.

Cost

Not in the public data. CMS does not publish what a nursing home charges.

Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.

Compared within Virginia

Common questions

What is the CMS star rating for Autumn Care of Norfolk?

Autumn Care of Norfolk has an overall rating of 4 of 5 stars from CMS as of Sep 2026. Its health inspection rating is 3, staffing is 2 and quality measures is 5.

How many beds does Autumn Care of Norfolk have?

Autumn Care of Norfolk has 120 certified beds. It averages 114.8 residents per day, about 95.7% of its certified beds.

How much nursing care do residents get at Autumn Care of Norfolk?

The home reports 3.22 hours of nurse staffing per resident per day, including 0.51 hours from registered nurses. The Virginia average is 3.76 hours and 0.69 hours from registered nurses.

Has Autumn Care of Norfolk been fined?

CMS lists no fines for this home in the past three years.

Does Autumn Care of Norfolk accept Medicare or Medicaid?

CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.

Guides for families looking at this home

Nearest nursing homes

Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Norfolk City County

Who to call in Virginia

These offices serve residents of every nursing home in Virginia.

Virginia staffing, bed-hold and Medicaid rules · Residents' rights in every state

Call (757) 857-0481 Compare

Source: CMS Provider Data Catalog, nursing home datasets processed Sep 1, 2026. CMS Certification Number 495253. See this home's official record on Medicare.gov

See something shown incorrectly? Tell us. This site shows each record as CMS publishes it and cannot change the underlying record.