Home health agencies in Puerto Rico · Home health agency
Servicios de Salud En El Hogar Menonita
Quality of patient care star rating: 3 of 5
Bo Bairoa Carr 1 Km 34 9, Caguas, PR 00725
Servicios de Salud En El Hogar Menonita is a home health agency in Caguas, Puerto Rico, listed in CMS's Medicare home health agency data. CMS gives it a quality of patient care star rating of 3 out of 5. Its patient survey star rating is 2 out of 5, from 46 completed surveys. 77% of surveyed patients said they would definitely recommend it; the national figure is 79%.
- Quality of patient care star rating
- 3 of 5
- Patient survey star rating
- 2 of 5
- Patients who would definitely recommend
- 77%
- Completed patient surveys
- 46
Non-ProfitOriginally Medicare-certified in 1976
Figures are shown as CMS published them. The site does not rank or recommend agencies.
Services CMS lists
- Nursing careYes
- Physical therapyYes
- Occupational therapyNo
- Speech pathologyNo
- Medical social servicesYes
- Home health aide servicesNo
As listed in CMS's home health agency data, which gives May 10, 1976 as the date the agency was originally certified to participate in Medicare. Ask the agency which services it can provide at a specific address.
Quality of patient care
CMS gives Servicios de Salud En El Hogar Menonita a quality of patient care star rating of 3 out of 5.
The rating runs from 1 to 5 stars in half-star steps and summarizes the 7 measures marked ★ below. CMS says the rating reflects how agencies' scores compare with one another and does not provide information on the absolute quality of care being provided. An agency needs data on at least 5 of the 7 measures, and CMS reports a measure only when the agency has at least 20 completed quality episodes or stays for it.
| Measure | This agency | Puerto Rico | U.S. |
|---|---|---|---|
| ★ How often the home health team began their patients' care in a timely manner (in CMS's star rating, a higher value counts as better) | 47.16% | 82.54% | 96.59% |
| ★ How often patients got better at walking or moving around (in CMS's star rating, a higher value counts as better) | 91.89% | 89.56% | 88.63% |
| ★ How often patients got better at getting in and out of bed (in CMS's star rating, a higher value counts as better) | 88.16% | 91.31% | 89.8% |
| ★ How often patients got better at bathing (in CMS's star rating, a higher value counts as better) | 92.35% | 92.11% | 90.73% |
| ★ How often patients’ breathing improved (in CMS's star rating, a higher value counts as better) | 94.72% | 96.05% | 91.54% |
| ★ How often patients got better at taking their drugs correctly by mouth (in CMS's star rating, a higher value counts as better) | 83.32% | 89.19% | 88.28% |
| How often patients were at or above an expected ability to care for themselves and move around at discharge | 66.57% | 58.79% | 71.67% |
| How often patients have pressure ulcers/pressure injuries that are new or worsened | 0.14% | 0.66% | 0.23% |
| How often patients experienced one or more falls with a major injury | 0.32% | 0.33% | 0.93% |
| How often the home health team checked patients’ medications and got doctor’s orders for medication issues in a timely manner | 89.03% | 95.15% | 94.41% |
| How often the home health team made sure that their patients have received a flu shot for the current flu season | 22.73% | 35.95% | 63.29% |
| How often the home health agency reviewed and provided a medication list to the patient, family, and/or caregiver at final discharge | 28.13% | 92.44% | 92.44% |
| How often the home health agency reviewed and provided a medication list to the next healthcare setting | 21.32% | 63.29% | 81.9% |
Period: January to December 2025. These measures come from patient assessments (OASIS). CMS says they report data only for Medicare fee-for-service, Medicare Advantage, Medicaid and Medicaid managed care patients. A quality episode begins with the start (or resumption) of care and ends with a transfer, death or discharge.
What each measure counts
How often the home health team began their patients' care in a timely manner. Share of quality episodes in which care started (or resumed) on the date the physician ordered, or, if no date was ordered, within 2 days of the referral or of the inpatient discharge date (whichever applies).
How often patients got better at walking or moving around. Share of quality episodes during which the patient improved in ability to walk, or, if not able to walk, improved in ability to move in a wheelchair.
How often patients got better at getting in and out of bed. Share of quality episodes during which the patient improved in ability to get in and out of bed.
How often patients got better at bathing. Share of quality episodes during which the patient got better at bathing self.
How often patients’ breathing improved. Share of quality episodes during which the patient became less short of breath.
How often patients got better at taking their drugs correctly by mouth. Share of quality episodes during which the patient improved in ability to take oral medications correctly.
How often patients were at or above an expected ability to care for themselves and move around at discharge. Share of quality episodes in which patients meet or exceed an expected discharge function score.
How often patients have pressure ulcers/pressure injuries that are new or worsened. Share of quality episodes in which the patient has one or more Stage 2–4 pressure ulcers, or an unstageable ulcer or injury, at discharge that are new or worsened since the episode began.
How often patients experienced one or more falls with a major injury. Share of quality episodes in which the patient had one or more falls with major injury (bone fractures, joint dislocations, closed-head injuries with altered consciousness, or subdural hematoma) during the episode.
How often the home health team checked patients’ medications and got doctor’s orders for medication issues in a timely manner. Share of quality episodes in which a drug regimen review was done at the start (or resumption) of care and, each time a potential clinically significant medication issue was found, the agency followed up with a physician in time and completed the recommended actions.
How often the home health team made sure that their patients have received a flu shot for the current flu season. Share of quality episodes during which patients were determined to have received the flu shot for the current flu season.
How often the home health agency reviewed and provided a medication list to the patient, family, and/or caregiver at final discharge. Whether a current reconciled medication list was given to the patient, family or caregiver at discharge to a private home or apartment, board and care home, assisted living, group home or transitional living.
How often the home health agency reviewed and provided a medication list to the next healthcare setting. Whether a current reconciled medication list was sent to the next provider (such as a hospital, skilled nursing facility, hospice or nursing facility) when the patient was transferred or discharged there.
Definitions condensed from CMS's Home Health Quality Measures tables (April 2026). Measure names are the ones CMS uses on Medicare.gov.
Hospital use and discharge
| Measure | This agency | CMS comparison | U.S. observed rate |
|---|---|---|---|
| ★ How often patients were admitted to the hospital for a potentially-preventable condition while receiving home health care (in CMS's star rating, a lower value counts as better) Period: January to December 2025. | 10.01% | Same as national rate | 10.83% |
| How often patients remained at home within 31 days of being discharged from home health Period: January 2024 to December 2025. | 57.37% | Worse than national rate | 78.03% |
| How often home health patients, who have had a recent hospital stay, had a preventable hospital readmission within 30 days of discharge from home health Period: January 2023 to December 2025. | 4.66% | Same as national rate | 4.13% |
These measures come from Medicare fee-for-service (Original Medicare) claims. The agency figure is CMS's risk-standardized rate. The comparison is CMS's own category for the agency ("better than", "same as" or "worse than" the national rate).
- Medicare spending per episode at this agency compared with all agencies nationally (1 = national median agency)0.70
- Puerto Rico / U.S.0.70 / 1.00
CMS: a score of less than 1 means the agency's resource use is less than that of the national median home health agency in the same period. Based on 70 episodes of care. Period: January 2023 to December 2024.
What each measure counts
How often patients were admitted to the hospital for a potentially-preventable condition while receiving home health care. Risk-adjusted rate of potentially preventable hospitalizations or observation stays that happen during a home health stay.
How often patients remained at home within 31 days of being discharged from home health. Share of home health stays in which the patient was discharged to the community (home or self-care, without home health services) and, in the 31 days after, had no unplanned admission to an acute care or long-term care hospital and remained alive.
How often home health patients, who have had a recent hospital stay, had a preventable hospital readmission within 30 days of discharge from home health. Share of home health stays, among patients discharged from an acute inpatient stay in the 30 days before home health began, followed by an unplanned, potentially preventable readmission to an acute care or long-term care hospital in the 30 days beginning two days after home health discharge.
What patients reported
From the Home Health CAHPS survey, which CMS describes as surveys of home health patients and caregivers. Survey period: April 2025 to March 2026.
CMS gives Servicios de Salud En El Hogar Menonita a patient survey star rating of 2 out of 5, from 46 completed surveys (response rate 6%). The summary rating is the rounded average of the star ratings for the first four results below; CMS gives star ratings only to agencies with at least 40 completed surveys.
| Percent of patients who… | This agency | Puerto Rico | U.S. |
|---|---|---|---|
| Reported that their home health team gave care in a professional way | 90% (3 of 5 stars) | 90% | 89% |
| Reported that their home health team communicated well with them | 86% (2 of 5 stars) | 84% | 86% |
| Reported that their home health team discussed medicines, pain, and home safety with them | 69% (1 of 5 stars) | 72% | 82% |
| Gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 79% (2 of 5 stars) | 85% | 85% |
| Reported YES, they would definitely recommend the home health agency to friends and family | 77% | 74% | 79% |
CMS notes: Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.
What Medicare home health covers
Medicare.gov describes home health as a wide range of health care services that a patient can get at home for an illness or injury.
- The patient must need part-time or intermittent skilled services and be “homebound.”
- A doctor or other health care provider (like a nurse practitioner) must see the patient in person, confirm the need for home health care and order it, and a Medicare-certified home health agency must provide it.
- The patient pays nothing for covered home health services (Medicare.gov notes that other costs may apply). After the Part B deductible, the patient pays 20% of the Medicare-approved amount for Medicare-covered medical equipment.
- People who get their Medicare benefits through a Medicare Advantage Plan (Part C) or another Medicare health plan check with their plan for more information about their home health benefits, Medicare.gov says.
- Medicare doesn't pay for 24-hour-a-day care at home, home meal delivery, homemaker services unrelated to the care plan, or custodial or personal care when that is the only care needed.
Source: Medicare.gov, Home health services, which gives the full conditions.
Common questions
Is Servicios de Salud En El Hogar Menonita Medicare-certified?
Servicios de Salud En El Hogar Menonita is listed in CMS's Medicare home health agency data, with an original Medicare certification date of May 10, 1976. Medicare.gov Care Compare shows its current record.
What is the quality of patient care star rating for Servicios de Salud En El Hogar Menonita?
CMS gives it 3 out of 5 stars. The rating summarizes 7 quality measures. CMS says the rating reflects how agencies' scores compare with one another and does not provide information on the absolute quality of care being provided.
What is the patient survey star rating for Servicios de Salud En El Hogar Menonita?
CMS gives it 2 out of 5 stars, based on the Home Health CAHPS survey of home health patients and caregivers (46 completed surveys).
Which services does Servicios de Salud En El Hogar Menonita offer?
CMS lists these services: nursing care, physical therapy, medical social services. Ask the agency which services it can provide at a specific address.
What area does Servicios de Salud En El Hogar Menonita serve?
CMS lists 47 ZIP codes where it served at least one patient during the data collection period. Ask the agency whether it serves a specific address now.
Other agencies that served patients in ZIP code 00725
- Advanced Home Care Service West Inc Bo Palmas, PR
- Arecibo Medical Home Care Arecibo, PR
- Best Option Healthcare Puerto Rico San Juan, PR
- Cms Home Care Metro LLC San Juan, PR
- Corporacion Las Vegas, LLC Manati, PR
- Guaynabo Home Care San Juan, PR
- Home Care Gregoria Auffant San Juan, PR
- Metro Pavia @ Home Humacao Las Piedras, PR
- Nova Infusion Bayamon, PR
- Optima Infusion Pharmacy Inc Dorado, PR
- Programa de Servicios de Salud En El Hogar Y Hospicio San Lucas Inc Ponce, PR
- Programa de Servicios de Salud En El Hogar Y Hospicio San Lucas Inc San Juan, PR
ZIP code 00725 is in this agency's office address. CMS lists 15 other agencies that served at least one patient there; the first 12 are shown A to Z. See all agencies for ZIP 00725.
Source: CMS Provider Data Catalog, home health datasets (October 2026 release). CMS Certification Number 407007. To see the official record, open Medicare.gov Care Compare for home health and search by name.
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