Androscoggin County, Maine · Nursing home
Montello Manor
1 of 5 overall from CMS
540 College St, Lewiston, ME 04240
At a glance
- Overall rating 1 of 5 Below the state average of 3.1
- Nurse time per resident, per day 4.18 hours Below the state average of 4.34
- Nursing staff who left in a year 51.9% Above the state average of 46.7%
- Health citations in 3 years 49 1 at the harm level or above
- Fines in 3 years $14,518 1 fine
- Certified beds in use 94.3% of 37 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Montello Manor is a 37-bed nursing home in Lewiston, Maine (Androscoggin County). CMS rates it 1 of 5 stars overall as of Aug 2026. It reports 4.18 nurse staffing hours per resident per day, below the Maine average of 4.34. CMS lists 1 fine totaling $14,518 in the past three years.
- Certified beds
- 37
- Residents per day (average)
- 34.9
- Certified since
- 1971 (55 yrs)
For profit - Corporation Participates in Medicare and Medicaid
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Questions to ask Montello Manor
Chosen from this home's public data.
- CMS lists 1 fine totaling $14,518 in the past three years. What changed after the most recent one?Penalties in CMS data
- The latest standard inspection (May 8, 2026) cited 21 health deficiencies; the Maine average is 11.0. Which have been corrected?Inspection results in CMS data
- Nursing staff turnover is 51.9%, above the Maine average of 46.7%. How often would the same aides care for my relative?Turnover in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 1 of 5 Maine average 3.1
- Health inspections 1 of 5 Maine average 2.9
- Staffing 4 of 5 Maine average 4.1
- Quality measures 3 of 5 Maine average 2.8
The vertical line marks the Maine average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 4.18 h Maine average 4.34
- Nurse aides 2.83 h Maine average 2.83
- Licensed practical nurses 0.61 h Maine average 0.45
- Registered nurses 0.75 h Maine average 1.05
- All staff, weekends 3.54 h Maine average 3.92
How much nurse staffing is enough? All bars share one scale, 0 to 7 hours. The vertical line marks the Maine average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover51.9%
- Maine average46.7%
- Registered nurse turnover62.5%
- Maine average40.2%
- Administrators who left1
Inspection history
Inspectors cited 49 health deficiencies in the past three years. Of these, 1 was at the immediate jeopardy level; the rest were graded as no actual harm. 14 followed a complaint investigation. The most recent citation at the harm level or above was on Dec 12, 2023: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
| Inspection date | Health | Fire safety |
|---|---|---|
| May 8, 2026 | 21 | 8 |
| Feb 20, 2025 | 18 | 5 |
| Dec 12, 2023 | 10 | 5 |
Maine homes averaged 11.0 health deficiencies in the latest cycle; the national average is 9.3.
Health citations, past three years (49)
-
EPotential for more than minimal harm, pattern
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · Deficient, Provider has date of correction (Jun 5, 2026)
-
EPotential for more than minimal harm, pattern
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 5, 2026)
-
EPotential for more than minimal harm, pattern
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 5, 2026)
-
EPotential for more than minimal harm, pattern
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 5, 2026)
-
EPotential for more than minimal harm, pattern
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · Deficient, Provider has date of correction (Jun 5, 2026)
Show 25 more
-
EPotential for more than minimal harm, pattern
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service · Deficient, Provider has date of correction (Jun 5, 2026)
-
EPotential for more than minimal harm, pattern
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service · Deficient, Provider has date of correction (Jun 5, 2026)
-
EPotential for more than minimal harm, pattern
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Jun 5, 2026)
-
EPotential for more than minimal harm, pattern
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 5, 2026)
-
EPotential for more than minimal harm, pattern
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Jun 5, 2026)
-
EPotential for more than minimal harm, pattern
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental · Deficient, Provider has date of correction (Jun 5, 2026)
-
DPotential for more than minimal harm, isolated
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights · Deficient, Provider has date of correction (Jun 5, 2026)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · Deficient, Provider has date of correction (Jun 5, 2026)
-
DPotential for more than minimal harm, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jun 5, 2026)
-
DPotential for more than minimal harm, isolated
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jun 5, 2026)
-
DPotential for more than minimal harm, isolated
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights · Deficient, Provider has date of correction (Jun 5, 2026)
-
DPotential for more than minimal harm, isolated
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 5, 2026)
-
DPotential for more than minimal harm, isolated
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 5, 2026)
-
DPotential for more than minimal harm, isolated
Dispose of garbage and refuse properly.
Nutrition and Dietary · Deficient, Provider has date of correction (Jun 5, 2026)
-
BPotential for minimal harm, pattern
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services · Deficient, Provider has date of correction (Jun 5, 2026)
-
DPotential for more than minimal harm, isolated
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 22, 2026)
-
EPotential for more than minimal harm, pattern
Reasonably accommodate the needs and preferences of each resident.
Resident Rights · Deficient, Provider has date of correction (Mar 28, 2025)
-
EPotential for more than minimal harm, pattern
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · Deficient, Provider has date of correction (Mar 28, 2025)
-
EPotential for more than minimal harm, pattern
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Mar 28, 2025)
-
EPotential for more than minimal harm, pattern
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · Deficient, Provider has date of correction (Mar 28, 2025)
-
EPotential for more than minimal harm, pattern
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · Deficient, Provider has date of correction (Mar 28, 2025)
-
EPotential for more than minimal harm, pattern
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · Deficient, Provider has date of correction (Mar 28, 2025)
-
EPotential for more than minimal harm, pattern
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Complaint inspection · Nursing and Physician Services · Deficient, Provider has date of correction (Mar 28, 2025)
-
EPotential for more than minimal harm, pattern
Observe each nurse aide's job performance and give regular training.
Complaint inspection · Nursing and Physician Services · Deficient, Provider has date of correction (Mar 28, 2025)
-
EPotential for more than minimal harm, pattern
Ensure that residents are free from significant medication errors.
Complaint inspection · Pharmacy Service · Deficient, Provider has date of correction (Mar 28, 2025)
Showing the 30 most recent of 49.
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Dec 12, 2023 | Fine | $14,518 |
Maine homes averaged 0.4 fines and $7,431 in fine amounts; the national averages are 0.9 and $31,093.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Maine
- Size70 of 78 by certified beds
- Maine average residents per day65.2
- ChainNone listed
- Resident or family councilResident
- Homes in Androscoggin County6
Common questions
What is the CMS star rating for Montello Manor?
Montello Manor has an overall rating of 1 of 5 stars from CMS as of Aug 2026. Its health inspection rating is 1, staffing is 4 and quality measures is 3.
How many beds does Montello Manor have?
Montello Manor has 37 certified beds. It averages 34.9 residents per day, about 94.3% of its certified beds.
How much nursing care do residents get at Montello Manor?
The home reports 4.18 hours of nurse staffing per resident per day, including 0.75 hours from registered nurses. The Maine average is 4.34 hours and 1.05 hours from registered nurses.
Has Montello Manor been fined?
Yes. CMS lists 1 fine totaling $14,518 in the past three years.
Does Montello Manor accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Nearest nursing homes
- 1 of 5 Russell Park Rehabilitation & Living Center 50beds 85.8%in use 4.17nurse hours a day
- 1 of 5 St Mary's D'Youville Pavilion 210beds 78.7%in use 4.01nurse hours a day
- 3 of 5 Marshwood Center 108beds 93.9%in use 3.98nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Androscoggin County
Who to call in Maine
These offices serve residents of every nursing home in Maine.
- Long-term care ombudsman Maine Long-Term Care Ombudsman Program 1-800-499-0229 A free advocate for residents and their families.
- File a complaint about a nursing home Division of Licensing and Certification 1-800-383-2441 The state agency that inspects nursing homes.
Maine staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Aug 1, 2026. CMS Certification Number 205006. Check the official record on Medicare.gov
See something shown incorrectly? Tell us. To change the underlying record, the home must contact CMS or its state survey agency.