Strafford County, New Hampshire · Nursing home
Rochester Manor
2 of 5 overall from CMS
40 Whitehall Road, Rochester, NH 03867
At a glance
- Overall rating 2 of 5 Below the state average of 3.1
- Nurse time per resident, per day 3.20 hours Below the state average of 3.90
- Nursing staff who left in a year 32.8% Below the state average of 44.1%
- Health citations in 3 years 15 1 at the harm level or above
- Fines in 3 years None None listed by CMS
- Certified beds in use 76.9% of 108 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Rochester Manor is a 108-bed nursing home in Rochester, New Hampshire (Strafford County). CMS rates it 2 of 5 stars overall as of Aug 2026. It reports 3.20 nurse staffing hours per resident per day, below the New Hampshire average of 3.90. CMS lists no fines in the past three years.
- Certified beds
- 108
- Residents per day (average)
- 83.0
- Certified since
- 1972 (54 yrs)
For profit - Limited Liability company Participates in Medicare and MedicaidPart of Genesis Healthcare (184 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Questions to ask Rochester Manor
Chosen from this home's public data.
- The latest standard inspection (Jun 6, 2025) cited 10 health deficiencies; the New Hampshire average is 3.9. Which have been corrected?Inspection results in CMS data
- Reported nurse staffing is 2.80 hours per resident on weekends against 3.20 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
- Registered nurse time is 0.55 hours per resident per day; the New Hampshire average is 0.78. Is an RN on site overnight?RN staffing in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 2 of 5 New Hampshire average 3.1
- Health inspections 2 of 5 New Hampshire average 2.9
- Staffing 2 of 5 New Hampshire average 3.3
- Quality measures 2 of 5 New Hampshire average 3.2
The vertical line marks the New Hampshire average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.20 h New Hampshire average 3.90
- Nurse aides 1.72 h New Hampshire average 2.34
- Licensed practical nurses 0.92 h New Hampshire average 0.78
- Registered nurses 0.55 h New Hampshire average 0.78
- All staff, weekends 2.80 h New Hampshire average 3.47
How much nurse staffing is enough? All bars share one scale, 0 to 6 hours. The vertical line marks the New Hampshire average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover32.8%
- New Hampshire average44.1%
- Registered nurse turnover38.9%
- New Hampshire average40.9%
- Administrators who left1
Inspection history
Inspectors cited 15 health deficiencies in the past three years. Of these, 1 involved actual harm; the rest were graded as no actual harm. 5 followed a complaint investigation. The most recent citation at the harm level or above was on Mar 24, 2023: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
| Inspection date | Health | Fire safety |
|---|---|---|
| Jun 6, 2025 | 10 | 4 |
| Apr 3, 2024 | 1 | 3 |
| Mar 24, 2023 | 4 | 0 |
New Hampshire homes averaged 3.9 health deficiencies in the latest cycle; the national average is 9.3.
Health citations, past three years (15)
-
DPotential for more than minimal harm, isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Mar 11, 2026)
-
DPotential for more than minimal harm, isolated
Respond appropriately to all alleged violations.
Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Mar 11, 2026)
-
DPotential for more than minimal harm, isolated
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Complaint inspection · Resident Rights · Deficient, Provider has date of correction (Mar 11, 2026)
-
DPotential for more than minimal harm, isolated
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Mar 11, 2026)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · Deficient, Provider has date of correction (Jul 25, 2025)
Show 10 more
-
DPotential for more than minimal harm, isolated
Respond appropriately to all alleged violations.
Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jul 25, 2025)
-
DPotential for more than minimal harm, isolated
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 25, 2025)
-
DPotential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 25, 2025)
-
DPotential for more than minimal harm, isolated
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care · Deficient, Provider has date of correction (Jul 25, 2025)
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Jul 25, 2025)
-
DPotential for more than minimal harm, isolated
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (May 6, 2024)
-
GActual harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · Past Non-Compliance (Mar 24, 2023)
-
DPotential for more than minimal harm, isolated
Keep residents' personal and medical records private and confidential.
Resident Rights · Deficient, Provider has date of correction (May 1, 2023)
-
DPotential for more than minimal harm, isolated
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (May 1, 2023)
-
DPotential for more than minimal harm, isolated
Implement a program that monitors antibiotic use.
Infection Control · Deficient, Provider has date of correction (May 1, 2023)
Penalties, past three years
CMS lists no fines or payment denials for this home in the past three years.
New Hampshire homes averaged 0.6 fines and $8,016 in fine amounts; the national averages are 0.9 and $31,093.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within New Hampshire
- Size25 of 73 by certified beds
- New Hampshire average residents per day81.3
- ChainGenesis Healthcare
- Chain average overall rating2.4 of 5
- Resident or family councilResident
- Homes in Strafford County6
Common questions
What is the CMS star rating for Rochester Manor?
Rochester Manor has an overall rating of 2 of 5 stars from CMS as of Aug 2026. Its health inspection rating is 2, staffing is 2 and quality measures is 2.
How many beds does Rochester Manor have?
Rochester Manor has 108 certified beds. It averages 83.0 residents per day, about 76.9% of its certified beds.
How much nursing care do residents get at Rochester Manor?
The home reports 3.20 hours of nurse staffing per resident per day, including 0.55 hours from registered nurses. The New Hampshire average is 3.90 hours and 0.78 hours from registered nurses.
Has Rochester Manor been fined?
CMS lists no fines for this home in the past three years.
Does Rochester Manor accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Nearest nursing homes
- 2 of 5 Birch Healthcare Center 79beds 87.7%in use 3.52nurse hours a day
- 5 of 5 Riverside Rest Home 215beds 76.7%in use 4.30nurse hours a day
- 4 of 5 Dover Center for Health & Rehabilitation 112beds 88.9%in use 3.31nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Strafford County
Who to call in New Hampshire
These offices serve residents of every nursing home in New Hampshire.
- Long-term care ombudsman Office of the Long-Term Care Ombudsman 1-800-442-5640 A free advocate for residents and their families.
- File a complaint about a nursing home Health Facilities Administration, Health Facility Certification Unit 603-271-9049 The state agency that inspects nursing homes.
New Hampshire staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Aug 1, 2026. CMS Certification Number 305024. Check the official record on Medicare.gov
See something shown incorrectly? Tell us. To change the underlying record, the home must contact CMS or its state survey agency.