Sullivan County, New Hampshire · Nursing home
Elm Wood Center at Claremont
2 of 5 overall from CMS
290 Hanover Street, Claremont, NH 03743
At a glance
- Overall rating 2 of 5 Below the state average of 3.1
- Nurse time per resident, per day 3.18 hours Below the state average of 3.90
- Nursing staff who left in a year 51.0% Above the state average of 44.1%
- Health citations in 3 years 29 None at the harm level or above
- Fines in 3 years None None listed by CMS
- Certified beds in use 85.6% of 68 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Elm Wood Center at Claremont is a 68-bed nursing home in Claremont, New Hampshire (Sullivan County). CMS rates it 2 of 5 stars overall as of Aug 2026. It reports 3.18 nurse staffing hours per resident per day, below the New Hampshire average of 3.90. CMS lists no fines in the past three years.
- Certified beds
- 68
- Residents per day (average)
- 58.2
- Certified since
- 1992 (34 yrs)
For profit - Corporation Participates in Medicare and MedicaidPart of Genesis Healthcare (184 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Questions to ask Elm Wood Center at Claremont
Chosen from this home's public data.
- The latest standard inspection (Aug 1, 2025) cited 7 health deficiencies; the New Hampshire average is 3.9. Which have been corrected?Inspection results in CMS data
- Nursing staff turnover is 51.0%, above the New Hampshire average of 44.1%. How often would the same aides care for my relative?Turnover in CMS data
- Reported nurse staffing is 2.85 hours per resident on weekends against 3.18 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 2 of 5 New Hampshire average 3.1
- Health inspections 2 of 5 New Hampshire average 2.9
- Staffing 2 of 5 New Hampshire average 3.3
- Quality measures 4 of 5 New Hampshire average 3.2
The vertical line marks the New Hampshire average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.18 h New Hampshire average 3.90
- Nurse aides 1.77 h New Hampshire average 2.34
- Licensed practical nurses 0.70 h New Hampshire average 0.78
- Registered nurses 0.71 h New Hampshire average 0.78
- All staff, weekends 2.85 h New Hampshire average 3.47
How much nurse staffing is enough? All bars share one scale, 0 to 6 hours. The vertical line marks the New Hampshire average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover51.0%
- New Hampshire average44.1%
- Registered nurse turnover30.0%
- New Hampshire average40.9%
- Administrators who left1
Inspection history
Inspectors cited 29 health deficiencies in the past three years. None was graded as actual harm or immediate jeopardy. 1 followed a complaint investigation.
| Inspection date | Health | Fire safety |
|---|---|---|
| Aug 1, 2025 | 7 | 6 |
| Jun 13, 2024 | 7 | 4 |
| May 2, 2023 | 15 | 2 |
New Hampshire homes averaged 3.9 health deficiencies in the latest cycle; the national average is 9.3.
Health citations, past three years (29)
-
DPotential for more than minimal harm, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · Past Non-Compliance
-
EPotential for more than minimal harm, pattern
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · Deficient, Provider has date of correction (Sep 10, 2025)
-
DPotential for more than minimal harm, isolated
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Sep 10, 2025)
-
DPotential for more than minimal harm, isolated
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary · Deficient, Provider has date of correction (Sep 10, 2025)
-
DPotential for more than minimal harm, isolated
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration · Deficient, Provider has date of correction (Sep 10, 2025)
Show 24 more
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Sep 10, 2025)
-
CPotential for minimal harm, widespread
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration · Deficient, Provider has date of correction (Sep 10, 2025)
-
EPotential for more than minimal harm, pattern
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care · Deficient, Provider has date of correction (Jul 22, 2024)
-
EPotential for more than minimal harm, pattern
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services · Past Non-Compliance (Apr 1, 2024)
-
DPotential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 19, 2024)
-
DPotential for more than minimal harm, isolated
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · Deficient, Provider has date of correction (Jul 19, 2024)
-
DPotential for more than minimal harm, isolated
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · Deficient, Provider has date of correction (Jul 19, 2024)
-
DPotential for more than minimal harm, isolated
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · Deficient, Provider has date of correction (Jul 25, 2024)
-
BPotential for minimal harm, pattern
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights · Deficient, Provider has date of correction (Jul 19, 2024)
-
EPotential for more than minimal harm, pattern
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · Deficient, Provider has date of correction (Jul 13, 2023)
-
DPotential for more than minimal harm, isolated
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights · Deficient, Provider has date of correction (Jun 27, 2023)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights · Deficient, Provider has date of correction (Jul 6, 2023)
-
DPotential for more than minimal harm, isolated
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · Deficient, Provider has date of correction (Jun 27, 2023)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · Deficient, Provider has date of correction (Jul 13, 2023)
-
DPotential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jul 1, 2023)
-
DPotential for more than minimal harm, isolated
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · Deficient, Provider has date of correction (Jun 27, 2023)
-
DPotential for more than minimal harm, isolated
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services · Deficient, Provider has date of correction (Jun 29, 2023)
-
DPotential for more than minimal harm, isolated
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · Deficient, Provider has date of correction (Jul 1, 2023)
-
DPotential for more than minimal harm, isolated
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service · Deficient, Provider has date of correction (Jul 1, 2023)
-
DPotential for more than minimal harm, isolated
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service · Deficient, Provider has date of correction (Jun 27, 2023)
-
DPotential for more than minimal harm, isolated
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration · Deficient, Provider has date of correction (Jul 10, 2023)
-
BPotential for minimal harm, pattern
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 30, 2023)
-
BPotential for minimal harm, pattern
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 28, 2023)
-
BPotential for minimal harm, pattern
Keep all essential equipment working safely.
Environmental · Deficient, Provider has date of correction (Jul 13, 2023)
Penalties, past three years
CMS lists no fines or payment denials for this home in the past three years.
New Hampshire homes averaged 0.6 fines and $8,016 in fine amounts; the national averages are 0.9 and $31,093.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within New Hampshire
- Size55 of 73 by certified beds
- New Hampshire average residents per day81.3
- ChainGenesis Healthcare
- Chain average overall rating2.4 of 5
- Resident or family councilResident
- Homes in Sullivan County3
Common questions
What is the CMS star rating for Elm Wood Center at Claremont?
Elm Wood Center at Claremont has an overall rating of 2 of 5 stars from CMS as of Aug 2026. Its health inspection rating is 2, staffing is 2 and quality measures is 4.
How many beds does Elm Wood Center at Claremont have?
Elm Wood Center at Claremont has 68 certified beds. It averages 58.2 residents per day, about 85.6% of its certified beds.
How much nursing care do residents get at Elm Wood Center at Claremont?
The home reports 3.18 hours of nurse staffing per resident per day, including 0.71 hours from registered nurses. The New Hampshire average is 3.90 hours and 0.78 hours from registered nurses.
Has Elm Wood Center at Claremont been fined?
CMS lists no fines for this home in the past three years.
Does Elm Wood Center at Claremont accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Nearest nursing homes
- 3 of 5 Cedar Hill Health Care Center 39beds 87.9%in use 4.97nurse hours a day
- 4 of 5 Sullivan County Health Care 156beds 73.1%in use 5.56nurse hours a day
- 2 of 5 Woodlawn Healthcare Center LLC 53beds 96.0%in use 3.87nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Sullivan County
Who to call in New Hampshire
These offices serve residents of every nursing home in New Hampshire.
- Long-term care ombudsman Office of the Long-Term Care Ombudsman 1-800-442-5640 A free advocate for residents and their families.
- File a complaint about a nursing home Health Facilities Administration, Health Facility Certification Unit 603-271-9049 The state agency that inspects nursing homes.
New Hampshire staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Aug 1, 2026. CMS Certification Number 305041. Check the official record on Medicare.gov
See something shown incorrectly? Tell us. To change the underlying record, the home must contact CMS or its state survey agency.