Hillsborough County, New Hampshire · Nursing home
Ridgewood Center, Genesis HealthCare
2 of 5 overall from CMS
25 Ridgewood Road, Bedford, NH 03110
At a glance
- Overall rating 2 of 5 Below the state average of 3.1
- Nurse time per resident, per day 3.27 hours Below the state average of 3.90
- Nursing staff who left in a year 38.0% Below the state average of 44.1%
- Health citations in 3 years 14 1 at the harm level or above
- Fines in 3 years $15,646 1 fine
- Certified beds in use 73.2% of 150 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Ridgewood Center, Genesis HealthCare is a 150-bed nursing home in Bedford, New Hampshire (Hillsborough County). CMS rates it 2 of 5 stars overall as of Aug 2026. It reports 3.27 nurse staffing hours per resident per day, below the New Hampshire average of 3.90. CMS lists 1 fine totaling $15,646 in the past three years.
- Certified beds
- 150
- Residents per day (average)
- 109.8
- Certified since
- 1995 (31 yrs)
For profit - Limited Liability company Participates in Medicare and MedicaidPart of Genesis Healthcare (184 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Questions to ask Ridgewood Center, Genesis HealthCare
Chosen from this home's public data.
- CMS lists 1 fine totaling $15,646 in the past three years. What changed after the most recent one?Penalties in CMS data
- The latest standard inspection (Feb 11, 2026) cited 5 health deficiencies; the New Hampshire average is 3.9. Which have been corrected?Inspection results in CMS data
- About 73.2% of certified beds are in use on an average day. Are any units closed, or are admissions limited?Certified beds and average residents in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 2 of 5 New Hampshire average 3.1
- Health inspections 2 of 5 New Hampshire average 2.9
- Staffing 4 of 5 New Hampshire average 3.3
- Quality measures 3 of 5 New Hampshire average 3.2
The vertical line marks the New Hampshire average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.27 h New Hampshire average 3.90
- Nurse aides 1.73 h New Hampshire average 2.34
- Licensed practical nurses 0.42 h New Hampshire average 0.78
- Registered nurses 1.12 h New Hampshire average 0.78
- All staff, weekends 2.96 h New Hampshire average 3.47
How much nurse staffing is enough? All bars share one scale, 0 to 6 hours. The vertical line marks the New Hampshire average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover38.0%
- New Hampshire average44.1%
- Registered nurse turnover20.0%
- New Hampshire average40.9%
- Administrators who left0
Inspection history
Inspectors cited 14 health deficiencies in the past three years. Of these, 1 was at the immediate jeopardy level; the rest were graded as no actual harm. 2 followed a complaint investigation. The most recent citation at the harm level or above was on Jun 21, 2024: Provide and implement an infection prevention and control program.
| Inspection date | Health | Fire safety |
|---|---|---|
| Feb 11, 2026 | 5 | 0 |
| Jan 8, 2025 | 5 | 0 |
| Oct 31, 2023 | 4 | 0 |
New Hampshire homes averaged 3.9 health deficiencies in the latest cycle; the national average is 9.3.
Health citations, past three years (14)
-
DPotential for more than minimal harm, isolated
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care · Deficient, Provider has date of correction (Mar 13, 2026)
-
DPotential for more than minimal harm, isolated
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · Deficient, Provider has date of correction (Mar 9, 2026)
-
DPotential for more than minimal harm, isolated
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service · Deficient, Provider has date of correction (Mar 30, 2026)
-
DPotential for more than minimal harm, isolated
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration · Deficient, Provider has date of correction (Mar 13, 2026)
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Mar 14, 2026)
Show 9 more
-
DPotential for more than minimal harm, isolated
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Feb 25, 2025)
-
DPotential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Feb 23, 2025)
-
DPotential for more than minimal harm, isolated
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care · Deficient, Provider has date of correction (Feb 25, 2025)
-
DPotential for more than minimal harm, isolated
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Jan 27, 2025)
-
DPotential for more than minimal harm, isolated
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Feb 25, 2025)
-
JImmediate jeopardy, isolated
Provide and implement an infection prevention and control program.
Complaint inspection · Infection Control · Past Non-Compliance (Jun 17, 2024)
-
EPotential for more than minimal harm, pattern
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Complaint inspection · Nursing and Physician Services · Deficient, Provider has date of correction (Dec 11, 2023)
-
EPotential for more than minimal harm, pattern
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control · Deficient, Provider has date of correction (Dec 12, 2023)
-
DPotential for more than minimal harm, isolated
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Dec 19, 2023)
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Jun 21, 2024 | Fine | $15,646 |
New Hampshire homes averaged 0.6 fines and $8,016 in fine amounts; the national averages are 0.9 and $31,093.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within New Hampshire
- Size9 of 73 by certified beds
- New Hampshire average residents per day81.3
- ChainGenesis Healthcare
- Chain average overall rating2.4 of 5
- Resident or family councilResident
- Homes in Hillsborough County21
Common questions
What is the CMS star rating for Ridgewood Center, Genesis HealthCare?
Ridgewood Center, Genesis HealthCare has an overall rating of 2 of 5 stars from CMS as of Aug 2026. Its health inspection rating is 2, staffing is 4 and quality measures is 3.
How many beds does Ridgewood Center, Genesis HealthCare have?
Ridgewood Center, Genesis HealthCare has 150 certified beds. It averages 109.8 residents per day, about 73.2% of its certified beds.
How much nursing care do residents get at Ridgewood Center, Genesis HealthCare?
The home reports 3.27 hours of nurse staffing per resident per day, including 1.12 hours from registered nurses. The New Hampshire average is 3.90 hours and 0.78 hours from registered nurses.
Has Ridgewood Center, Genesis HealthCare been fined?
Yes. CMS lists 1 fine totaling $15,646 in the past three years.
Does Ridgewood Center, Genesis HealthCare accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Nearest nursing homes
- 4 of 5 Bedford Hills Center 147beds 93.9%in use 3.40nurse hours a day
- 1 of 5 Bedford Nursing & Rehabilitation Center 102beds 92.4%in use 2.93nurse hours a day
- 5 of 5 Maple Leaf Health Care Center 114beds 93.7%in use 2.91nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Hillsborough County
Who to call in New Hampshire
These offices serve residents of every nursing home in New Hampshire.
- Long-term care ombudsman Office of the Long-Term Care Ombudsman 1-800-442-5640 A free advocate for residents and their families.
- File a complaint about a nursing home Health Facilities Administration, Health Facility Certification Unit 603-271-9049 The state agency that inspects nursing homes.
New Hampshire staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Aug 1, 2026. CMS Certification Number 305052. Check the official record on Medicare.gov
See something shown incorrectly? Tell us. To change the underlying record, the home must contact CMS or its state survey agency.