Nursing Home Checker Compare
2 of 5

Carroll County, New Hampshire · Nursing home

Mineral Springs

2 of 5 overall from CMS

1251 White Mountain Highway, North Conway, NH 03860

Call (603) 356-7294Directions

At a glance

Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.

Mineral Springs is a 87-bed nursing home in North Conway, New Hampshire (Carroll County). CMS rates it 2 of 5 stars overall as of Aug 2026. It reports 4.05 nurse staffing hours per resident per day, above the New Hampshire average of 3.90. CMS lists 2 fines totaling $32,148 in the past three years.

Certified beds
87
Residents per day (average)
72.5
Certified since
1997 (29 yrs)

For profit - Limited Liability company Participates in Medicare and MedicaidPart of 603 Healthcare (7 homes)

Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.

Questions to ask Mineral Springs

Chosen from this home's public data.

  1. CMS lists 2 fines totaling $32,148 in the past three years. What changed after the most recent one?Penalties in CMS data
  2. What is the daily private-pay rate, and are Medicaid beds available now?CMS does not publish prices
  3. Can we visit at a mealtime and again on a weekend?General

More in what to ask on a nursing home tour.

CMS star ratings

The vertical line marks the New Hampshire average. Ratings run from 1 to 5. How to read CMS star ratings

Nurse staffing

Hours of care per resident per day, as the home reported to CMS.

What these roles do

Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.

How much nurse staffing is enough? All bars share one scale, 0 to 6 hours. The vertical line marks the New Hampshire average; the national average for all nursing staff is 3.86 hours.

Inspection history

Inspectors cited 27 health deficiencies in the past three years. Of these, 1 was at the immediate jeopardy level; the rest were graded as no actual harm. 7 followed a complaint investigation. The most recent citation at the harm level or above was on May 30, 2024: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Deficiencies cited at each standard inspection
Inspection dateHealthFire safety
Aug 7, 202510
Feb 21, 202562
Sep 12, 20242010

New Hampshire homes averaged 3.9 health deficiencies in the latest cycle; the national average is 9.3.

Health citations, past three years (27)

  1. DPotential for more than minimal harm, isolated

    Provide enough food/fluids to maintain a resident's health.

    Quality of Life and Care · Deficient, Provider has date of correction (Sep 16, 2025)

  2. DPotential for more than minimal harm, isolated

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Resident Rights · Deficient, Provider has date of correction (Apr 5, 2025)

  3. DPotential for more than minimal harm, isolated

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Resident Rights · Deficient, Provider has date of correction (Mar 21, 2025)

  4. DPotential for more than minimal harm, isolated

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Apr 3, 2025)

  5. DPotential for more than minimal harm, isolated

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Nursing and Physician Services · Deficient, Provider has date of correction (Mar 18, 2025)

Show 22 more

  1. DPotential for more than minimal harm, isolated

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service · Deficient, Provider has date of correction (Mar 28, 2025)

  2. DPotential for more than minimal harm, isolated

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Mar 27, 2025)

  3. FPotential for more than minimal harm, widespread

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Complaint inspection · Nursing and Physician Services · Deficient, Provider has date of correction (Nov 5, 2024)

  4. FPotential for more than minimal harm, widespread

    Provide and implement an infection prevention and control program.

    Infection Control · Deficient, Provider has date of correction (Oct 4, 2024)

  5. EPotential for more than minimal harm, pattern

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Oct 12, 2024)

  6. EPotential for more than minimal harm, pattern

    Ensure the activities program is directed by a qualified professional.

    Quality of Life and Care · Deficient, Provider has date of correction (Oct 5, 2024)

  7. EPotential for more than minimal harm, pattern

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Infection Control · Deficient, Provider has date of correction (Nov 4, 2024)

  8. DPotential for more than minimal harm, isolated

    Reasonably accommodate the needs and preferences of each resident.

    Resident Rights · Deficient, Provider has date of correction (Oct 29, 2024)

  9. DPotential for more than minimal harm, isolated

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Resident Rights · Deficient, Provider has date of correction (Nov 1, 2024)

  10. DPotential for more than minimal harm, isolated

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Quality of Life and Care · Deficient, Provider has date of correction (Nov 7, 2024)

  11. DPotential for more than minimal harm, isolated

    Provide activities to meet all resident's needs.

    Quality of Life and Care · Deficient, Provider has date of correction (Nov 5, 2024)

  12. DPotential for more than minimal harm, isolated

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care · Deficient, Provider has date of correction (Nov 1, 2024)

  13. DPotential for more than minimal harm, isolated

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Pharmacy Service · Deficient, Provider has date of correction (Nov 5, 2024)

  14. DPotential for more than minimal harm, isolated

    Ensure medication error rates are not 5 percent or greater.

    Pharmacy Service · Deficient, Provider has date of correction (Oct 12, 2024)

  15. DPotential for more than minimal harm, isolated

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service · Deficient, Provider has date of correction (Oct 25, 2024)

  16. CPotential for minimal harm, widespread

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Administration · Deficient, Provider has date of correction (Oct 23, 2024)

  17. JImmediate jeopardy, isolated

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Complaint inspection · Quality of Life and Care · Past Non-Compliance (May 2, 2024)

  18. DPotential for more than minimal harm, isolated

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Complaint inspection · Resident Rights · Deficient, Provider has date of correction (Feb 28, 2024)

  19. EPotential for more than minimal harm, pattern

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Complaint inspection · Nursing and Physician Services · Deficient, Provider has date of correction (Dec 16, 2023)

  20. DPotential for more than minimal harm, isolated

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Dec 4, 2023)

  21. DPotential for more than minimal harm, isolated

    Respond appropriately to all alleged violations.

    Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Dec 4, 2023)

  22. DPotential for more than minimal harm, isolated

    Ensure services provided by the nursing facility meet professional standards of quality.

    Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Nov 9, 2023)

What severity letters A to L mean

Penalties, past three years

DateTypeAmount
May 30, 2024Fine$16,801
Sep 13, 2023Fine$15,347

New Hampshire homes averaged 0.6 fines and $8,016 in fine amounts; the national averages are 0.9 and $31,093.

Cost

Not in the public data. CMS does not publish what a nursing home charges.

Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.

Compared within New Hampshire

Common questions

What is the CMS star rating for Mineral Springs?

Mineral Springs has an overall rating of 2 of 5 stars from CMS as of Aug 2026. Its health inspection rating is 2, staffing is 4 and quality measures is 2.

How many beds does Mineral Springs have?

Mineral Springs has 87 certified beds. It averages 72.5 residents per day, about 83.3% of its certified beds.

How much nursing care do residents get at Mineral Springs?

The home reports 4.05 hours of nurse staffing per resident per day, including 0.94 hours from registered nurses. The New Hampshire average is 3.90 hours and 0.78 hours from registered nurses.

Has Mineral Springs been fined?

Yes. CMS lists 2 fines totaling $32,148 in the past three years.

Does Mineral Springs accept Medicare or Medicaid?

CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.

Nearest nursing homes

Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Carroll County

Who to call in New Hampshire

These offices serve residents of every nursing home in New Hampshire.

New Hampshire staffing, bed-hold and Medicaid rules · Residents' rights in every state

Call (603) 356-7294 Compare

Source: CMS Provider Data Catalog, nursing home datasets processed Aug 1, 2026. CMS Certification Number 305084. Check the official record on Medicare.gov

See something shown incorrectly? Tell us. To change the underlying record, the home must contact CMS or its state survey agency.