Coos County, New Hampshire · Nursing home
Coos County Nursing Home
2 of 5 overall from CMS
364 Cates Hill Rd PO Box 416, Berlin, NH 03570
At a glance
- Overall rating 2 of 5 Below the state average of 3.1
- Nurse time per resident, per day 4.93 hours Above the state average of 3.90
- Nursing staff who left in a year 50.9% Above the state average of 44.1%
- Health citations in 3 years 11 None at the harm level or above
- Fines in 3 years None None listed by CMS
- Certified beds in use 76.8% of 100 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Coos County Nursing Home is a 100-bed nursing home in Berlin, New Hampshire (Coos County). CMS rates it 2 of 5 stars overall as of Aug 2026. It reports 4.93 nurse staffing hours per resident per day, above the New Hampshire average of 3.90. CMS lists no fines in the past three years.
- Certified beds
- 100
- Residents per day (average)
- 76.8
- Certified since
- 2017 (9 yrs)
Government - County Participates in Medicare and Medicaid
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Questions to ask Coos County Nursing Home
Chosen from this home's public data.
- Nursing staff turnover is 50.9%, above the New Hampshire average of 44.1%. How often would the same aides care for my relative?Turnover in CMS data
- Reported nurse staffing is 4.23 hours per resident on weekends against 4.93 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
- What is the daily private-pay rate, and are Medicaid beds available now?CMS does not publish prices
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 2 of 5 New Hampshire average 3.1
- Health inspections 2 of 5 New Hampshire average 2.9
- Staffing 4 of 5 New Hampshire average 3.3
- Quality measures 2 of 5 New Hampshire average 3.2
The vertical line marks the New Hampshire average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 4.93 h New Hampshire average 3.90
- Nurse aides 3.29 h New Hampshire average 2.34
- Licensed practical nurses 0.84 h New Hampshire average 0.78
- Registered nurses 0.80 h New Hampshire average 0.78
- All staff, weekends 4.23 h New Hampshire average 3.47
How much nurse staffing is enough? All bars share one scale, 0 to 6 hours. The vertical line marks the New Hampshire average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover50.9%
- New Hampshire average44.1%
- Registered nurse turnover45.5%
- New Hampshire average40.9%
Inspection history
Inspectors cited 11 health deficiencies in the past three years. None was graded as actual harm or immediate jeopardy.
| Inspection date | Health | Fire safety |
|---|---|---|
| Feb 26, 2026 | 2 | 3 |
| Dec 18, 2024 | 7 | 2 |
| Dec 8, 2023 | 2 | 0 |
New Hampshire homes averaged 3.9 health deficiencies in the latest cycle; the national average is 9.3.
Health citations, past three years (11)
-
FPotential for more than minimal harm, widespread
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Apr 13, 2026)
-
DPotential for more than minimal harm, isolated
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · Deficient, Provider has date of correction (Apr 8, 2026)
-
DPotential for more than minimal harm, isolated
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jan 29, 2025)
-
DPotential for more than minimal harm, isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Jan 27, 2025)
-
DPotential for more than minimal harm, isolated
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 21, 2025)
Show 6 more
-
DPotential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 29, 2025)
-
DPotential for more than minimal harm, isolated
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · Deficient, Provider has date of correction (Jan 29, 2025)
-
DPotential for more than minimal harm, isolated
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · Deficient, Provider has date of correction (Jan 29, 2025)
-
DPotential for more than minimal harm, isolated
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 29, 2025)
-
DPotential for more than minimal harm, isolated
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Dec 20, 2023)
-
DPotential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Dec 20, 2023)
Penalties, past three years
CMS lists no fines or payment denials for this home in the past three years.
New Hampshire homes averaged 0.6 fines and $8,016 in fine amounts; the national averages are 0.9 and $31,093.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within New Hampshire
- Size34 of 73 by certified beds
- New Hampshire average residents per day81.3
- ChainNone listed
- Resident or family councilResident
- Homes in Coos County5
Common questions
What is the CMS star rating for Coos County Nursing Home?
Coos County Nursing Home has an overall rating of 2 of 5 stars from CMS as of Aug 2026. Its health inspection rating is 2, staffing is 4 and quality measures is 2.
How many beds does Coos County Nursing Home have?
Coos County Nursing Home has 100 certified beds. It averages 76.8 residents per day, about 76.8% of its certified beds.
How much nursing care do residents get at Coos County Nursing Home?
The home reports 4.93 hours of nurse staffing per resident per day, including 0.80 hours from registered nurses. The New Hampshire average is 3.90 hours and 0.78 hours from registered nurses.
Has Coos County Nursing Home been fined?
CMS lists no fines for this home in the past three years.
Does Coos County Nursing Home accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Nearest nursing homes
- 1 of 5 Saint Vincent Rehabilitation & Nursing Center 80beds 70.6%in use 3.61nurse hours a day
- 4 of 5 Country Village Center, Genesis Healthcare 86beds 80.3%in use 3.19nurse hours a day
- 4 of 5 Morrison Nursing Home 57beds 81.6%in use 3.39nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Coos County
Who to call in New Hampshire
These offices serve residents of every nursing home in New Hampshire.
- Long-term care ombudsman Office of the Long-Term Care Ombudsman 1-800-442-5640 A free advocate for residents and their families.
- File a complaint about a nursing home Health Facilities Administration, Health Facility Certification Unit 603-271-9049 The state agency that inspects nursing homes.
New Hampshire staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Aug 1, 2026. CMS Certification Number 305102. Check the official record on Medicare.gov
See something shown incorrectly? Tell us. To change the underlying record, the home must contact CMS or its state survey agency.