Providence County, Rhode Island · Nursing home
Heritage Hills Nursing & Rehabilitation Center
2 of 5 overall from CMS
80 Douglas Pike, Smithfield, RI 02917
At a glance
- Overall rating 2 of 5 Below the state average of 2.9
- Nurse time per resident, per day 3.74 hours Above the state average of 3.71
- Nursing staff who left in a year 39.8% Below the state average of 40.6%
- Health citations in 3 years 69 4 at the harm level or above
- Fines in 3 years $8,827 1 fine
- Certified beds in use 87.4% of 100 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Heritage Hills Nursing & Rehabilitation Center is a 100-bed nursing home in Smithfield, Rhode Island (Providence County). CMS rates it 2 of 5 stars overall as of Aug 2026. It reports 3.74 nurse staffing hours per resident per day, above the Rhode Island average of 3.71. CMS lists 1 fine totaling $8,827 in the past three years.
- Certified beds
- 100
- Residents per day (average)
- 87.4
- Certified since
- 1974 (52 yrs)
For profit - Corporation Participates in Medicare and MedicaidPart of Marquis Health Services (87 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Questions to ask Heritage Hills Nursing & Rehabilitation Center
Chosen from this home's public data.
- CMS lists 1 fine totaling $8,827 in the past three years. What changed after the most recent one?Penalties in CMS data
- The latest standard inspection (Sep 18, 2025) cited 23 health deficiencies; the Rhode Island average is 9.2. Which have been corrected?Inspection results in CMS data
- Registered nurse time is 0.56 hours per resident per day; the Rhode Island average is 0.76. Is an RN on site overnight?RN staffing in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 2 of 5 Rhode Island average 2.9
- Health inspections 1 of 5 Rhode Island average 2.8
- Staffing 2 of 5 Rhode Island average 3.2
- Quality measures 5 of 5 Rhode Island average 3.1
The vertical line marks the Rhode Island average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.74 h Rhode Island average 3.71
- Nurse aides 2.16 h Rhode Island average 2.46
- Licensed practical nurses 1.02 h Rhode Island average 0.49
- Registered nurses 0.56 h Rhode Island average 0.76
- All staff, weekends 3.59 h Rhode Island average 3.34
How much nurse staffing is enough? All bars share one scale, 0 to 6 hours. The vertical line marks the Rhode Island average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover39.8%
- Rhode Island average40.6%
- Registered nurse turnover68.8%
- Rhode Island average37.9%
- Administrators who left2
Inspection history
Inspectors cited 69 health deficiencies in the past three years. Of these, 3 were at the immediate jeopardy level and 1 involved actual harm; the rest were graded as no actual harm. 28 followed a complaint investigation. The most recent citation at the harm level or above was on Jun 16, 2026: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
| Inspection date | Health | Fire safety |
|---|---|---|
| Sep 18, 2025 | 23 | 1 |
| Sep 13, 2024 | 21 | 1 |
| Oct 16, 2023 | 25 | 0 |
Rhode Island homes averaged 9.2 health deficiencies in the latest cycle; the national average is 9.3.
Health citations, past three years (69)
-
GActual harm, isolated
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Complaint inspection · Quality of Life and Care · Deficient, Provider has date of correction (Jun 30, 2026)
-
EPotential for more than minimal harm, pattern
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 30, 2026)
-
DPotential for more than minimal harm, isolated
Ensure each resident receives an accurate assessment.
Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 30, 2026)
-
DPotential for more than minimal harm, isolated
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Complaint inspection · Quality of Life and Care · Deficient, Provider has date of correction (Feb 16, 2026)
-
DPotential for more than minimal harm, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · Deficient, Provider has date of correction (Feb 6, 2026)
Show 25 more
-
DPotential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Feb 6, 2026)
-
DPotential for more than minimal harm, isolated
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Feb 6, 2026)
-
JImmediate jeopardy, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · Deficient, Provider has date of correction (Oct 18, 2025)
-
JImmediate jeopardy, isolated
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary · Deficient, Provider has date of correction (Oct 18, 2025)
-
FPotential for more than minimal harm, widespread
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · Deficient, Provider has date of correction (Oct 18, 2025)
-
EPotential for more than minimal harm, pattern
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · Deficient, Provider has date of correction (Oct 18, 2025)
-
EPotential for more than minimal harm, pattern
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · Deficient, Provider has date of correction (Oct 18, 2025)
-
EPotential for more than minimal harm, pattern
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services · Deficient, Provider has date of correction (Oct 18, 2025)
-
EPotential for more than minimal harm, pattern
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · Deficient, Provider has date of correction (Oct 18, 2025)
-
EPotential for more than minimal harm, pattern
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration · Deficient, Provider has date of correction (Oct 18, 2025)
-
EPotential for more than minimal harm, pattern
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration · Deficient, Provider has date of correction (Oct 18, 2025)
-
DPotential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Oct 18, 2025)
-
DPotential for more than minimal harm, isolated
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · Deficient, Provider has date of correction (Oct 18, 2025)
-
DPotential for more than minimal harm, isolated
Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Nutrition and Dietary · Deficient, Provider has date of correction (Oct 18, 2025)
-
DPotential for more than minimal harm, isolated
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration · Deficient, Provider has date of correction (Oct 18, 2025)
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Oct 18, 2025)
-
DPotential for more than minimal harm, isolated
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental · Deficient, Provider has date of correction (Oct 18, 2025)
-
DPotential for more than minimal harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint inspection · Quality of Life and Care · Deficient, Provider has date of correction (Aug 18, 2025)
-
EPotential for more than minimal harm, pattern
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Complaint inspection · Quality of Life and Care · Deficient, Provider has date of correction (Apr 18, 2025)
-
EPotential for more than minimal harm, pattern
Ensure services provided by the nursing facility meet professional standards of quality.
Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 30, 2025)
-
EPotential for more than minimal harm, pattern
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Complaint inspection · Quality of Life and Care · Deficient, Provider has date of correction (Jan 30, 2025)
-
DPotential for more than minimal harm, isolated
The resident has the right to receive notices in a format and a language he or she understands.
Complaint inspection · Resident Rights · Deficient, Provider has date of correction (Jan 30, 2025)
-
DPotential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 30, 2025)
-
FPotential for more than minimal harm, widespread
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Oct 13, 2024)
-
FPotential for more than minimal harm, widespread
Implement a program that monitors antibiotic use.
Infection Control · Deficient, Provider has date of correction (Oct 13, 2024)
Showing the 30 most recent of 69.
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Sep 16, 2025 | Payment Denial | 3 days |
| May 9, 2024 | Fine | $8,827 |
Rhode Island homes averaged 2.1 fines and $65,018 in fine amounts; the national averages are 0.9 and $31,093.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Rhode Island
- Size41 of 72 by certified beds
- Rhode Island average residents per day98.3
- ChainMarquis Health Services
- Chain average overall rating3.0 of 5
- Resident or family councilBoth
- Homes in Providence County41
Common questions
What is the CMS star rating for Heritage Hills Nursing & Rehabilitation Center?
Heritage Hills Nursing & Rehabilitation Center has an overall rating of 2 of 5 stars from CMS as of Aug 2026. Its health inspection rating is 1, staffing is 2 and quality measures is 5.
How many beds does Heritage Hills Nursing & Rehabilitation Center have?
Heritage Hills Nursing & Rehabilitation Center has 100 certified beds. It averages 87.4 residents per day, about 87.4% of its certified beds.
How much nursing care do residents get at Heritage Hills Nursing & Rehabilitation Center?
The home reports 3.74 hours of nurse staffing per resident per day, including 0.56 hours from registered nurses. The Rhode Island average is 3.71 hours and 0.76 hours from registered nurses.
Has Heritage Hills Nursing & Rehabilitation Center been fined?
Yes. CMS lists 1 fine totaling $8,827 in the past three years. It also lists 1 payment denial.
Does Heritage Hills Nursing & Rehabilitation Center accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Nearest nursing homes
- 2 of 5 Lincolnwood Rehabilitation and Healthcare Center 200beds 89.0%in use 3.39nurse hours a day
- 4 of 5 Golden Crest Nursing Centre 152beds 94.7%in use 3.73nurse hours a day
- 5 of 5 Cherry Hill Manor 171beds 94.3%in use 4.07nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Providence County
Who to call in Rhode Island
These offices serve residents of every nursing home in Rhode Island.
- Long-term care ombudsman Office of the Rhode Island State Long Term Care Ombudsman 1-888-351-0808 A free advocate for residents and their families.
- File a complaint about a nursing home Rhode Island Department of Health, Complaint Unit 401-222-5960 The state agency that inspects nursing homes.
Rhode Island staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Aug 1, 2026. CMS Certification Number 415039. Check the official record on Medicare.gov
See something shown incorrectly? Tell us. To change the underlying record, the home must contact CMS or its state survey agency.