Providence County, Rhode Island · Nursing home
The Friendly Home
1 of 5 overall from CMS
303 Rhodes Avenue, Woonsocket, RI 02895
At a glance
- Overall rating 1 of 5 Below the state average of 2.9
- Nurse time per resident, per day 3.66 hours Below the state average of 3.71
- Nursing staff who left in a year 51.9% Above the state average of 40.6%
- Health citations in 3 years 38 6 at the harm level or above
- Fines in 3 years $107,709 4 fines
- Certified beds in use 88.3% of 126 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
The Friendly Home is a 126-bed nursing home in Woonsocket, Rhode Island (Providence County). CMS rates it 1 of 5 stars overall as of Aug 2026. It reports 3.66 nurse staffing hours per resident per day, below the Rhode Island average of 3.71. CMS lists 4 fines totaling $107,709 in the past three years.
- Certified beds
- 126
- Residents per day (average)
- 111.3
- Certified since
- 1979 (47 yrs)
For profit - Limited Liability company Participates in Medicare and Medicaid
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Questions to ask The Friendly Home
Chosen from this home's public data.
- CMS lists 4 fines totaling $107,709 in the past three years. What changed after the most recent one?Penalties in CMS data
- The latest standard inspection (Dec 19, 2025) cited 13 health deficiencies; the Rhode Island average is 9.2. Which have been corrected?Inspection results in CMS data
- Nursing staff turnover is 51.9%, above the Rhode Island average of 40.6%. How often would the same aides care for my relative?Turnover in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 1 of 5 Rhode Island average 2.9
- Health inspections 1 of 5 Rhode Island average 2.8
- Staffing 3 of 5 Rhode Island average 3.2
- Quality measures 2 of 5 Rhode Island average 3.1
The vertical line marks the Rhode Island average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.66 h Rhode Island average 3.71
- Nurse aides 2.44 h Rhode Island average 2.46
- Licensed practical nurses 0.72 h Rhode Island average 0.49
- Registered nurses 0.51 h Rhode Island average 0.76
- All staff, weekends 3.23 h Rhode Island average 3.34
How much nurse staffing is enough? All bars share one scale, 0 to 6 hours. The vertical line marks the Rhode Island average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover51.9%
- Rhode Island average40.6%
- Registered nurse turnover30.8%
- Rhode Island average37.9%
- Administrators who left0
Inspection history
Inspectors cited 38 health deficiencies in the past three years. Of these, 4 were at the immediate jeopardy level and 2 involved actual harm; the rest were graded as no actual harm. 11 followed a complaint investigation. The most recent citation at the harm level or above was on Dec 19, 2025: Provide enough food/fluids to maintain a resident's health.
| Inspection date | Health | Fire safety |
|---|---|---|
| Dec 19, 2025 | 13 | 1 |
| Oct 4, 2024 | 13 | 0 |
| Oct 30, 2023 | 12 | 0 |
Rhode Island homes averaged 9.2 health deficiencies in the latest cycle; the national average is 9.3.
Health citations, past three years (38)
-
GActual harm, isolated
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care · Deficient, Provider has date of correction (Jan 18, 2026)
-
EPotential for more than minimal harm, pattern
Ensure services provided by the nursing facility meet professional standards of quality.
Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 18, 2026)
-
EPotential for more than minimal harm, pattern
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · Deficient, Provider has date of correction (Jan 18, 2026)
-
EPotential for more than minimal harm, pattern
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care · Deficient, Provider has date of correction (Jan 18, 2026)
-
EPotential for more than minimal harm, pattern
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service · Deficient, Provider has date of correction (Jan 18, 2026)
Show 25 more
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EPotential for more than minimal harm, pattern
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service · Deficient, Provider has date of correction (Jan 18, 2026)
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EPotential for more than minimal harm, pattern
Ensure that residents are free from significant medication errors.
Pharmacy Service · Deficient, Provider has date of correction (Jan 18, 2026)
-
EPotential for more than minimal harm, pattern
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration · Deficient, Provider has date of correction (Jan 18, 2026)
-
EPotential for more than minimal harm, pattern
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 18, 2026)
-
EPotential for more than minimal harm, pattern
Implement a program that monitors antibiotic use.
Infection Control · Deficient, Provider has date of correction (Jan 18, 2026)
-
DPotential for more than minimal harm, isolated
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · Deficient, Provider has date of correction (Jan 18, 2026)
-
DPotential for more than minimal harm, isolated
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care · Deficient, Provider has date of correction (Jan 18, 2026)
-
JImmediate jeopardy, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint inspection · Quality of Life and Care · Deficient, Provider has date of correction (Aug 22, 2025)
-
DPotential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 21, 2025)
-
DPotential for more than minimal harm, isolated
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Complaint inspection · Pharmacy Service · Deficient, Provider has date of correction (Apr 15, 2025)
-
EPotential for more than minimal harm, pattern
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Complaint inspection · Quality of Life and Care · Deficient, Provider has date of correction (Jan 29, 2025)
-
DPotential for more than minimal harm, isolated
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Complaint inspection · Resident Rights · Deficient, Provider has date of correction (Jan 29, 2025)
-
FPotential for more than minimal harm, widespread
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · Deficient, Provider has date of correction (Nov 3, 2024)
-
FPotential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Nov 3, 2024)
-
FPotential for more than minimal harm, widespread
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration · Deficient, Provider has date of correction (Nov 3, 2024)
-
EPotential for more than minimal harm, pattern
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · Deficient, Provider has date of correction (Nov 3, 2024)
-
DPotential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Nov 3, 2024)
-
DPotential for more than minimal harm, isolated
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · Deficient, Provider has date of correction (Nov 3, 2024)
-
DPotential for more than minimal harm, isolated
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care · Deficient, Provider has date of correction (Nov 3, 2024)
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Nov 3, 2024)
-
DPotential for more than minimal harm, isolated
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Complaint inspection · Quality of Life and Care · Deficient, Provider has date of correction (Sep 20, 2024)
-
JImmediate jeopardy, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint inspection · Quality of Life and Care · Deficient, Provider has date of correction (Dec 27, 2023)
-
JImmediate jeopardy, isolated
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Complaint inspection · Administration · Deficient, Provider has date of correction (Dec 27, 2023)
-
EPotential for more than minimal harm, pattern
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Dec 27, 2023)
-
BPotential for minimal harm, pattern
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Complaint inspection · Resident Rights · Deficient, Provider has date of correction (Dec 27, 2023)
Showing the 30 most recent of 38.
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Dec 19, 2025 | Fine | $65,340 |
| Oct 30, 2023 | Fine | $11,183 |
| Oct 30, 2023 | Fine | $15,593 |
| Oct 30, 2023 | Fine | $15,593 |
Rhode Island homes averaged 2.1 fines and $65,018 in fine amounts; the national averages are 0.9 and $31,093.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Rhode Island
- Size30 of 72 by certified beds
- Rhode Island average residents per day98.3
- ChainNone listed
- Resident or family councilResident
- Homes in Providence County41
Common questions
What is the CMS star rating for The Friendly Home?
The Friendly Home has an overall rating of 1 of 5 stars from CMS as of Aug 2026. Its health inspection rating is 1, staffing is 3 and quality measures is 2.
How many beds does The Friendly Home have?
The Friendly Home has 126 certified beds. It averages 111.3 residents per day, about 88.3% of its certified beds.
How much nursing care do residents get at The Friendly Home?
The home reports 3.66 hours of nurse staffing per resident per day, including 0.51 hours from registered nurses. The Rhode Island average is 3.71 hours and 0.76 hours from registered nurses.
Has The Friendly Home been fined?
Yes. CMS lists 4 fines totaling $107,709 in the past three years.
Does The Friendly Home accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Nearest nursing homes
- 4 of 5 St Antoine Residence 260beds 64.5%in use 3.88nurse hours a day
- 1 of 5 Cedar Haven Operations Holding LLC Valley View Hea 185beds 89.9%in use 2.82nurse hours a day
- 1 of 5 AdviniaCare Oakland Grove LLC 178beds 86.6%in use 3.49nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Providence County
Who to call in Rhode Island
These offices serve residents of every nursing home in Rhode Island.
- Long-term care ombudsman Office of the Rhode Island State Long Term Care Ombudsman 1-888-351-0808 A free advocate for residents and their families.
- File a complaint about a nursing home Rhode Island Department of Health, Complaint Unit 401-222-5960 The state agency that inspects nursing homes.
Rhode Island staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Aug 1, 2026. CMS Certification Number 415044. Check the official record on Medicare.gov
See something shown incorrectly? Tell us. To change the underlying record, the home must contact CMS or its state survey agency.