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Providence County, Rhode Island · Nursing home

Crystal Lake Rehabilitation and Care Center

1 of 5 overall from CMS

999 South Main Street, Pascoag, RI 02859

Call (401) 568-3091Directions

At a glance

Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.

Crystal Lake Rehabilitation and Care Center is a 71-bed nursing home in Pascoag, Rhode Island (Providence County). CMS rates it 1 of 5 stars overall as of Aug 2026. It reports 3.58 nurse staffing hours per resident per day, below the Rhode Island average of 3.71. CMS lists 15 fines totaling $306,656 in the past three years.

Certified beds
71
Residents per day (average)
45.1
Certified since
1991 (35 yrs)

For profit - Limited Liability company Participates in Medicare and Medicaid

Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.

Questions to ask Crystal Lake Rehabilitation and Care Center

Chosen from this home's public data.

  1. CMS lists 15 fines totaling $306,656 in the past three years. What changed after the most recent one?Penalties in CMS data
  2. Nursing staff turnover is 57.6%, above the Rhode Island average of 40.6%. How often would the same aides care for my relative?Turnover in CMS data
  3. Reported nurse staffing is 3.13 hours per resident on weekends against 3.58 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data

More in what to ask on a nursing home tour.

CMS star ratings

The vertical line marks the Rhode Island average. Ratings run from 1 to 5. How to read CMS star ratings

Nurse staffing

Hours of care per resident per day, as the home reported to CMS.

What these roles do

Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.

How much nurse staffing is enough? All bars share one scale, 0 to 6 hours. The vertical line marks the Rhode Island average; the national average for all nursing staff is 3.86 hours.

Inspection history

Inspectors cited 60 health deficiencies in the past three years. Of these, 5 were at the immediate jeopardy level and 3 involved actual harm; the rest were graded as no actual harm. 25 followed a complaint investigation. The most recent citation at the harm level or above was on Sep 25, 2024: Ensure that residents are free from significant medication errors.

Deficiencies cited at each standard inspection
Inspection dateHealthFire safety
Apr 17, 202562
May 8, 2024266
Jul 14, 2023281

Rhode Island homes averaged 9.2 health deficiencies in the latest cycle; the national average is 9.3.

Health citations, past three years (60)

  1. FPotential for more than minimal harm, widespread

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary · Deficient, Provider has date of correction (May 17, 2025)

  2. FPotential for more than minimal harm, widespread

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Administration · Deficient, Provider has date of correction (May 17, 2025)

  3. EPotential for more than minimal harm, pattern

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 17, 2025)

  4. EPotential for more than minimal harm, pattern

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care · Deficient, Provider has date of correction (May 17, 2025)

  5. DPotential for more than minimal harm, isolated

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 17, 2025)

Show 25 more

  1. BPotential for minimal harm, pattern

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Resident Rights · Deficient, Provider has date of correction (May 17, 2025)

  2. FPotential for more than minimal harm, widespread

    Employ staff that are licensed, certified, or registered in accordance with state laws.

    Complaint inspection · Administration · Deficient, Provider has date of correction (Nov 20, 2024)

  3. EPotential for more than minimal harm, pattern

    Ensure services provided by the nursing facility meet professional standards of quality.

    Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Nov 20, 2024)

  4. EPotential for more than minimal harm, pattern

    Ensure that residents are free from significant medication errors.

    Complaint inspection · Pharmacy Service · Deficient, Provider has date of correction (Nov 20, 2024)

  5. GActual harm, isolated

    Ensure that residents are free from significant medication errors.

    Complaint inspection · Pharmacy Service · Deficient, Provider has date of correction (Oct 7, 2024)

  6. JImmediate jeopardy, isolated

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Complaint inspection · Quality of Life and Care · Deficient, Provider has date of correction (Jun 27, 2024)

  7. KImmediate jeopardy, pattern

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Nutrition and Dietary · Deficient, Provider has date of correction (May 29, 2024)

  8. HActual harm, pattern

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care · Deficient, Provider has date of correction (May 29, 2024)

  9. FPotential for more than minimal harm, widespread

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Nutrition and Dietary · Deficient, Provider has date of correction (May 29, 2024)

  10. FPotential for more than minimal harm, widespread

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary · Deficient, Provider has date of correction (May 29, 2024)

  11. FPotential for more than minimal harm, widespread

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Administration · Deficient, Provider has date of correction (May 29, 2024)

  12. FPotential for more than minimal harm, widespread

    Provide and implement an infection prevention and control program.

    Infection Control · Deficient, Provider has date of correction (May 29, 2024)

  13. FPotential for more than minimal harm, widespread

    Implement a program that monitors antibiotic use.

    Infection Control · Deficient, Provider has date of correction (May 29, 2024)

  14. FPotential for more than minimal harm, widespread

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Nursing and Physician Services · Deficient, Provider has date of correction (May 29, 2024)

  15. EPotential for more than minimal harm, pattern

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 29, 2024)

  16. EPotential for more than minimal harm, pattern

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 29, 2024)

  17. EPotential for more than minimal harm, pattern

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Quality of Life and Care · Deficient, Provider has date of correction (May 29, 2024)

  18. EPotential for more than minimal harm, pattern

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Nursing and Physician Services · Deficient, Provider has date of correction (May 29, 2024)

  19. EPotential for more than minimal harm, pattern

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Quality of Life and Care · Deficient, Provider has date of correction (May 29, 2024)

  20. EPotential for more than minimal harm, pattern

    Ensure medication error rates are not 5 percent or greater.

    Pharmacy Service · Deficient, Provider has date of correction (May 29, 2024)

  21. EPotential for more than minimal harm, pattern

    Ensure that residents are free from significant medication errors.

    Pharmacy Service · Deficient, Provider has date of correction (May 29, 2024)

  22. DPotential for more than minimal harm, isolated

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Resident Rights · Deficient, Provider has date of correction (May 29, 2024)

  23. DPotential for more than minimal harm, isolated

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 29, 2024)

  24. DPotential for more than minimal harm, isolated

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care · Deficient, Provider has date of correction (May 29, 2024)

  25. DPotential for more than minimal harm, isolated

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care · Deficient, Provider has date of correction (May 29, 2024)

Showing the 30 most recent of 60.

What severity letters A to L mean

Penalties, past three years

DateTypeAmount
Sep 25, 2024Fine$29,328
Jun 13, 2024Fine$27,213
Feb 27, 2024Fine$9,318
Feb 27, 2024Fine$10,845
Feb 27, 2024Fine$105,651
Feb 27, 2024Payment Denial2 days
Feb 20, 2024Fine$4,938
Feb 12, 2024Fine$4,938
Jan 22, 2024Fine$14,814
Jan 8, 2024Fine$4,938
Jan 2, 2024Fine$4,545
Dec 11, 2023Fine$13,762
Dec 7, 2023Fine$53,430
Dec 7, 2023Payment Denial8 days
Nov 20, 2023Fine$4,587
Nov 13, 2023Fine$4,587
Oct 23, 2023Fine$13,762

Rhode Island homes averaged 2.1 fines and $65,018 in fine amounts; the national averages are 0.9 and $31,093.

Cost

Not in the public data. CMS does not publish what a nursing home charges.

Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.

Compared within Rhode Island

Common questions

What is the CMS star rating for Crystal Lake Rehabilitation and Care Center?

Crystal Lake Rehabilitation and Care Center has an overall rating of 1 of 5 stars from CMS as of Aug 2026. Its health inspection rating is 1, staffing is 3 and quality measures is 3.

How many beds does Crystal Lake Rehabilitation and Care Center have?

Crystal Lake Rehabilitation and Care Center has 71 certified beds. It averages 45.1 residents per day, about 63.5% of its certified beds.

How much nursing care do residents get at Crystal Lake Rehabilitation and Care Center?

The home reports 3.58 hours of nurse staffing per resident per day, including 1.04 hours from registered nurses. The Rhode Island average is 3.71 hours and 0.76 hours from registered nurses.

Has Crystal Lake Rehabilitation and Care Center been fined?

Yes. CMS lists 15 fines totaling $306,656 in the past three years. It also lists 2 payment denials.

Does Crystal Lake Rehabilitation and Care Center accept Medicare or Medicaid?

CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.

Nearest nursing homes

Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Providence County

Who to call in Rhode Island

These offices serve residents of every nursing home in Rhode Island.

Rhode Island staffing, bed-hold and Medicaid rules · Residents' rights in every state

Call (401) 568-3091 Compare

Source: CMS Provider Data Catalog, nursing home datasets processed Aug 1, 2026. CMS Certification Number 415099. Check the official record on Medicare.gov

See something shown incorrectly? Tell us. To change the underlying record, the home must contact CMS or its state survey agency.