Windham County, Vermont · Nursing home
Pine Heights at Brattleboro Center for Nursing & R
5 of 5 overall from CMS
187 Oak Grove Avenue, Brattleboro, VT 05301
At a glance
- Overall rating 5 of 5 Above the state average of 2.9
- Nurse time per resident, per day 3.75 hours Below the state average of 4.22
- Nursing staff who left in a year 35.5% Below the state average of 55.4%
- Health citations in 3 years 11 None at the harm level or above
- Fines in 3 years None None listed by CMS
- Certified beds in use 96.4% of 80 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Pine Heights at Brattleboro Center for Nursing & R is a 80-bed nursing home in Brattleboro, Vermont (Windham County). CMS rates it 5 of 5 stars overall as of Aug 2026. It reports 3.75 nurse staffing hours per resident per day, below the Vermont average of 4.22. CMS lists no fines in the past three years.
- Certified beds
- 80
- Residents per day (average)
- 77.1
- Certified since
- 1972 (54 yrs)
For profit - Corporation Participates in Medicare and MedicaidPart of National Health Care Associates (42 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Questions to ask Pine Heights at Brattleboro Center for Nursing & R
Chosen from this home's public data.
- Reported nurse staffing is 3.30 hours per resident on weekends against 3.75 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
- About 96.4% of certified beds are in use on an average day. Is there a waiting list, and how long is it?Certified beds and average residents in CMS data
- Registered nurse time is 0.69 hours per resident per day; the Vermont average is 0.80. Is an RN on site overnight?RN staffing in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 5 of 5 Vermont average 2.9
- Health inspections 4 of 5 Vermont average 2.8
- Staffing 3 of 5 Vermont average 3.3
- Quality measures 5 of 5 Vermont average 2.8
The vertical line marks the Vermont average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.75 h Vermont average 4.22
- Nurse aides 2.24 h Vermont average 2.54
- Licensed practical nurses 0.83 h Vermont average 0.88
- Registered nurses 0.69 h Vermont average 0.80
- All staff, weekends 3.30 h Vermont average 3.66
How much nurse staffing is enough? All bars share one scale, 0 to 6 hours. The vertical line marks the Vermont average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover35.5%
- Vermont average55.4%
- Registered nurse turnover28.6%
- Vermont average39.9%
- Administrators who left0
Inspection history
Inspectors cited 11 health deficiencies in the past three years. None was graded as actual harm or immediate jeopardy. 2 followed a complaint investigation.
| Inspection date | Health | Fire safety |
|---|---|---|
| Sep 17, 2025 | 7 | 0 |
| Sep 11, 2024 | 4 | 2 |
| Jun 28, 2023 | 0 | 4 |
Vermont homes averaged 8.1 health deficiencies in the latest cycle; the national average is 9.3.
Health citations, past three years (11)
-
BPotential for minimal harm, pattern
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Complaint inspection · Resident Rights · Deficient, Provider has plan of correction (Jul 17, 2026)
-
FPotential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Oct 24, 2025)
-
EPotential for more than minimal harm, pattern
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services · Deficient, Provider has date of correction (Oct 24, 2025)
-
EPotential for more than minimal harm, pattern
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service · Deficient, Provider has date of correction (Oct 24, 2025)
-
DPotential for more than minimal harm, isolated
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Oct 24, 2025)
Show 6 more
-
DPotential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Oct 24, 2025)
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Oct 24, 2025)
-
FPotential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Oct 17, 2024)
-
DPotential for more than minimal harm, isolated
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · Deficient, Provider has date of correction (Oct 17, 2024)
-
DPotential for more than minimal harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint inspection · Quality of Life and Care · Past Non-Compliance (Sep 8, 2024)
-
CPotential for minimal harm, widespread
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · Deficient, Provider has date of correction (Oct 17, 2024)
Penalties, past three years
CMS lists no fines or payment denials for this home in the past three years.
Vermont homes averaged 1.3 fines and $90,096 in fine amounts; the national averages are 0.9 and $31,093.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Vermont
- Size18 of 33 by certified beds
- Vermont average residents per day74.1
- ChainNational Health Care Associates
- Chain average overall rating3.2 of 5
- Resident or family councilResident
- Homes in Windham County3
Common questions
What is the CMS star rating for Pine Heights at Brattleboro Center for Nursing & R?
Pine Heights at Brattleboro Center for Nursing & R has an overall rating of 5 of 5 stars from CMS as of Aug 2026. Its health inspection rating is 4, staffing is 3 and quality measures is 5.
How many beds does Pine Heights at Brattleboro Center for Nursing & R have?
Pine Heights at Brattleboro Center for Nursing & R has 80 certified beds. It averages 77.1 residents per day, about 96.4% of its certified beds.
How much nursing care do residents get at Pine Heights at Brattleboro Center for Nursing & R?
The home reports 3.75 hours of nurse staffing per resident per day, including 0.69 hours from registered nurses. The Vermont average is 4.22 hours and 0.80 hours from registered nurses.
Has Pine Heights at Brattleboro Center for Nursing & R been fined?
CMS lists no fines for this home in the past three years.
Does Pine Heights at Brattleboro Center for Nursing & R accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Nearest nursing homes
- 1 of 5 Thompson House Nursing Home 43beds 89.5%in use 4.95nurse hours a day
- 3 of 5 Vernon Green Nursing Home 60beds 88.8%in use 4.44nurse hours a day
- 4 of 5 Cheshire County Home 150beds 74.3%in use 4.49nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Windham County
Who to call in Vermont
These offices serve residents of every nursing home in Vermont.
- Long-term care ombudsman Vermont Long-Term Care Ombudsman Project 1-800-889-2047 (ext. 3) A free advocate for residents and their families.
- File a complaint about a nursing home Division of Licensing and Protection, Survey and Certification 1-888-700-5330 The state agency that inspects nursing homes.
Vermont staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Aug 1, 2026. CMS Certification Number 475023. Check the official record on Medicare.gov
See something shown incorrectly? Tell us. To change the underlying record, the home must contact CMS or its state survey agency.