Nursing Home Checker Compare
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Kennebec County, Maine · Nursing home

Oak Grove Center

1 of 5 overall from CMS

27 Cool St, Waterville, ME 04901

Call (207) 873-0721Directions

At a glance

Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.

Oak Grove Center is a 90-bed nursing home in Waterville, Maine (Kennebec County). CMS rates it 1 of 5 stars overall as of Aug 2026. It reports 3.76 nurse staffing hours per resident per day, below the Maine average of 4.34. CMS lists 1 fine totaling $14,056 in the past three years.

Certified beds
90
Residents per day (average)
85.0
Certified since
1993 (33 yrs)

For profit - Corporation Participates in Medicare and MedicaidPart of Genesis Healthcare (184 homes)CMS Special Focus: SFF Candidate

Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings. Flags are shown as published by CMS; see Medicare.gov Care Compare for their definitions.

Questions to ask Oak Grove Center

Chosen from this home's public data.

  1. CMS lists this home as "SFF Candidate" in its Special Focus Facility program. What is the improvement plan, and what has changed so far?Special Focus status in CMS data
  2. CMS lists 1 fine totaling $14,056 in the past three years. What changed after the most recent one?Penalties in CMS data
  3. The latest standard inspection (Mar 24, 2025) cited 22 health deficiencies; the Maine average is 11.0. Which have been corrected?Inspection results in CMS data

More in what to ask on a nursing home tour.

CMS star ratings

The vertical line marks the Maine average. Ratings run from 1 to 5. How to read CMS star ratings

Nurse staffing

Hours of care per resident per day, as the home reported to CMS.

What these roles do

Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.

How much nurse staffing is enough? All bars share one scale, 0 to 7 hours. The vertical line marks the Maine average; the national average for all nursing staff is 3.86 hours.

Inspection history

Inspectors cited 63 health deficiencies in the past three years. Of these, 1 was at the immediate jeopardy level; the rest were graded as no actual harm. 24 followed a complaint investigation. The most recent citation at the harm level or above was on May 29, 2024: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Deficiencies cited at each standard inspection
Inspection dateHealthFire safety
Mar 24, 2025224
Feb 1, 2024153
Mar 17, 20222611

Maine homes averaged 11.0 health deficiencies in the latest cycle; the national average is 9.3.

Health citations, past three years (63)

  1. DPotential for more than minimal harm, isolated

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Complaint inspection · Resident Rights · Deficient, Provider has plan of correction (Jul 13, 2026)

  2. DPotential for more than minimal harm, isolated

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Complaint inspection · Quality of Life and Care · Deficient, Provider has plan of correction (Jul 13, 2026)

  3. DPotential for more than minimal harm, isolated

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has plan of correction (Jul 13, 2026)

  4. DPotential for more than minimal harm, isolated

    Give the resident's representative the ability to exercise the resident's rights.

    Complaint inspection · Resident Rights · Deficient, Provider has date of correction (Mar 24, 2026)

  5. EPotential for more than minimal harm, pattern

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Resident Rights · Deficient, Provider has date of correction (May 7, 2025)

Show 25 more

  1. EPotential for more than minimal harm, pattern

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 19, 2025)

  2. EPotential for more than minimal harm, pattern

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care · Deficient, Provider has date of correction (May 7, 2025)

  3. EPotential for more than minimal harm, pattern

    Provide care or services that was trauma informed and/or culturally competent.

    Quality of Life and Care · Deficient, Provider has date of correction (May 7, 2025)

  4. EPotential for more than minimal harm, pattern

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Nursing and Physician Services · Deficient, Provider has date of correction (May 7, 2025)

  5. EPotential for more than minimal harm, pattern

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service · Deficient, Provider has date of correction (May 7, 2025)

  6. EPotential for more than minimal harm, pattern

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service · Deficient, Provider has date of correction (Jun 19, 2025)

  7. EPotential for more than minimal harm, pattern

    Dispose of garbage and refuse properly.

    Nutrition and Dietary · Deficient, Provider has date of correction (May 7, 2025)

  8. EPotential for more than minimal harm, pattern

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jun 19, 2025)

  9. EPotential for more than minimal harm, pattern

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Administration · Deficient, Provider has date of correction (Jun 19, 2025)

  10. EPotential for more than minimal harm, pattern

    Provide and implement an infection prevention and control program.

    Infection Control · Deficient, Provider has date of correction (Jun 19, 2025)

  11. DPotential for more than minimal harm, isolated

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Resident Rights · Deficient, Provider has date of correction (May 7, 2025)

  12. DPotential for more than minimal harm, isolated

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 7, 2025)

  13. DPotential for more than minimal harm, isolated

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 7, 2025)

  14. DPotential for more than minimal harm, isolated

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care · Deficient, Provider has date of correction (May 7, 2025)

  15. DPotential for more than minimal harm, isolated

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Pharmacy Service · Deficient, Provider has date of correction (Jun 19, 2025)

  16. BPotential for minimal harm, pattern

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Resident Rights · Deficient, Provider has date of correction (May 7, 2025)

  17. BPotential for minimal harm, pattern

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Resident Rights · Deficient, Provider has date of correction (May 7, 2025)

  18. KImmediate jeopardy, pattern

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Complaint inspection · Quality of Life and Care · Deficient, Provider has date of correction (Sep 27, 2024)

  19. EPotential for more than minimal harm, pattern

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Complaint inspection · Administration · Deficient, Provider has date of correction (Sep 27, 2024)

  20. EPotential for more than minimal harm, pattern

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Complaint inspection · Administration · Deficient, Provider has date of correction (Sep 27, 2024)

  21. EPotential for more than minimal harm, pattern

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Complaint inspection · Environmental · Deficient, Provider has date of correction (Jul 9, 2024)

  22. EPotential for more than minimal harm, pattern

    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

    Complaint inspection · Administration · Deficient, Provider has date of correction (Sep 27, 2024)

  23. EPotential for more than minimal harm, pattern

    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Complaint inspection · Administration · Deficient, Provider has date of correction (Sep 27, 2024)

  24. EPotential for more than minimal harm, pattern

    Provide training in compliance and ethics.

    Complaint inspection · Administration · Deficient, Provider has date of correction (Sep 27, 2024)

  25. DPotential for more than minimal harm, isolated

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Complaint inspection · Resident Rights · Deficient, Provider has date of correction (Jul 9, 2024)

Showing the 30 most recent of 63.

What severity letters A to L mean

Penalties, past three years

DateTypeAmount
May 29, 2024Fine$14,056
May 29, 2024Payment Denial29 days
Mar 27, 2024Payment Denial6 days

Maine homes averaged 0.4 fines and $7,431 in fine amounts; the national averages are 0.9 and $31,093.

Cost

Not in the public data. CMS does not publish what a nursing home charges.

Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.

Compared within Maine

Common questions

What is the CMS star rating for Oak Grove Center?

Oak Grove Center has an overall rating of 1 of 5 stars from CMS as of Aug 2026. Its health inspection rating is 1, staffing is 3 and quality measures is 2.

How many beds does Oak Grove Center have?

Oak Grove Center has 90 certified beds. It averages 85.0 residents per day, about 94.4% of its certified beds.

How much nursing care do residents get at Oak Grove Center?

The home reports 3.76 hours of nurse staffing per resident per day, including 0.98 hours from registered nurses. The Maine average is 4.34 hours and 1.05 hours from registered nurses.

Has Oak Grove Center been fined?

Yes. CMS lists 1 fine totaling $14,056 in the past three years. It also lists 2 payment denials.

Does Oak Grove Center accept Medicare or Medicaid?

CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.

Nearest nursing homes

Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Kennebec County

Who to call in Maine

These offices serve residents of every nursing home in Maine.

Maine staffing, bed-hold and Medicaid rules · Residents' rights in every state

Call (207) 873-0721 Compare

Source: CMS Provider Data Catalog, nursing home datasets processed Aug 1, 2026. CMS Certification Number 205091. Check the official record on Medicare.gov

See something shown incorrectly? Tell us. To change the underlying record, the home must contact CMS or its state survey agency.