Penobscot County, Maine · Nursing home
Eastside Center for Health & Rehabilitation, LLC
2 of 5 overall from CMS
516 Mt Hope Avenue, Bangor, ME 04401
At a glance
- Overall rating 2 of 5 Below the state average of 3.1
- Nurse time per resident, per day 4.23 hours Below the state average of 4.34
- Nursing staff who left in a year 37.0% Below the state average of 46.7%
- Health citations in 3 years 33 1 at the harm level or above
- Fines in 3 years $11,190 1 fine
- Certified beds in use 93.8% of 69 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Eastside Center for Health & Rehabilitation, LLC is a 69-bed nursing home in Bangor, Maine (Penobscot County). CMS rates it 2 of 5 stars overall as of Aug 2026. It reports 4.23 nurse staffing hours per resident per day, below the Maine average of 4.34. CMS lists 1 fine totaling $11,190 in the past three years.
- Certified beds
- 69
- Residents per day (average)
- 64.7
- Certified since
- 1993 (33 yrs)
For profit - Limited Liability company Participates in Medicare and MedicaidPart of National Health Care Associates (42 homes)
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Questions to ask Eastside Center for Health & Rehabilitation, LLC
Chosen from this home's public data.
- CMS lists 1 fine totaling $11,190 in the past three years. What changed after the most recent one?Penalties in CMS data
- The latest standard inspection (Apr 1, 2026) cited 15 health deficiencies; the Maine average is 11.0. Which have been corrected?Inspection results in CMS data
- What is the daily private-pay rate, and are Medicaid beds available now?CMS does not publish prices
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 2 of 5 Maine average 3.1
- Health inspections 2 of 5 Maine average 2.9
- Staffing 4 of 5 Maine average 4.1
- Quality measures 4 of 5 Maine average 2.8
The vertical line marks the Maine average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 4.23 h Maine average 4.34
- Nurse aides 2.77 h Maine average 2.83
- Licensed practical nurses 0.19 h Maine average 0.45
- Registered nurses 1.27 h Maine average 1.05
- All staff, weekends 3.86 h Maine average 3.92
How much nurse staffing is enough? All bars share one scale, 0 to 7 hours. The vertical line marks the Maine average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover37.0%
- Maine average46.7%
- Registered nurse turnover40.0%
- Maine average40.2%
- Administrators who left0
Inspection history
Inspectors cited 33 health deficiencies in the past three years. Of these, 1 involved actual harm; the rest were graded as no actual harm. 9 followed a complaint investigation. The most recent citation at the harm level or above was on Feb 25, 2025: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
| Inspection date | Health | Fire safety |
|---|---|---|
| Apr 1, 2026 | 15 | 1 |
| Feb 25, 2025 | 8 | 4 |
| Dec 22, 2023 | 10 | 0 |
Maine homes averaged 11.0 health deficiencies in the latest cycle; the national average is 9.3.
Health citations, past three years (33)
-
FPotential for more than minimal harm, widespread
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · Deficient, Provider has date of correction (May 6, 2026)
-
EPotential for more than minimal harm, pattern
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care · Deficient, Provider has date of correction (May 6, 2026)
-
EPotential for more than minimal harm, pattern
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services · Deficient, Provider has date of correction (May 6, 2026)
-
EPotential for more than minimal harm, pattern
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (May 6, 2026)
-
DPotential for more than minimal harm, isolated
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 6, 2026)
Show 25 more
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DPotential for more than minimal harm, isolated
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 6, 2026)
-
DPotential for more than minimal harm, isolated
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care · Deficient, Provider has date of correction (May 6, 2026)
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (May 6, 2026)
-
BPotential for minimal harm, pattern
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights · Deficient, Provider has date of correction (May 6, 2026)
-
BPotential for minimal harm, pattern
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · Deficient, Provider has date of correction (May 6, 2026)
-
FPotential for more than minimal harm, widespread
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Complaint inspection · Environmental · Deficient, Provider has date of correction (Feb 6, 2026)
-
EPotential for more than minimal harm, pattern
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Complaint inspection · Nutrition and Dietary · Deficient, Provider has date of correction (Feb 6, 2026)
-
DPotential for more than minimal harm, isolated
Provide enough food/fluids to maintain a resident's health.
Complaint inspection · Quality of Life and Care · Deficient, Provider has date of correction (Feb 6, 2026)
-
DPotential for more than minimal harm, isolated
Dispose of garbage and refuse properly.
Complaint inspection · Nutrition and Dietary · Deficient, Provider has date of correction (Feb 6, 2026)
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Complaint inspection · Infection Control · Deficient, Provider has date of correction (Feb 6, 2026)
-
GActual harm, isolated
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · Deficient, Provider has date of correction (Mar 20, 2025)
-
EPotential for more than minimal harm, pattern
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services · Deficient, Provider has date of correction (Mar 20, 2025)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights · Deficient, Provider has date of correction (Mar 20, 2025)
-
DPotential for more than minimal harm, isolated
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · Deficient, Provider has date of correction (Mar 20, 2025)
-
DPotential for more than minimal harm, isolated
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning · Deficient, Provider has date of correction (Mar 20, 2025)
-
DPotential for more than minimal harm, isolated
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care · Deficient, Provider has date of correction (Mar 20, 2025)
-
BPotential for minimal harm, pattern
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights · Deficient, Provider has date of correction (Mar 20, 2025)
-
DPotential for more than minimal harm, isolated
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Complaint inspection · Resident Assessment and Care Planning · Deficient, Provider has date of correction (Jan 22, 2025)
-
EPotential for more than minimal harm, pattern
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Complaint inspection · Quality of Life and Care · Deficient, Provider has date of correction (May 20, 2024)
-
EPotential for more than minimal harm, pattern
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Complaint inspection · Quality of Life and Care · Deficient, Provider has date of correction (May 20, 2024)
-
DPotential for more than minimal harm, isolated
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Complaint inspection · Quality of Life and Care · Deficient, Provider has date of correction (Apr 19, 2024)
-
EPotential for more than minimal harm, pattern
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service · Deficient, Provider has date of correction (Jan 22, 2024)
-
EPotential for more than minimal harm, pattern
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary · Deficient, Provider has date of correction (Jan 22, 2024)
-
EPotential for more than minimal harm, pattern
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Jan 22, 2024)
-
EPotential for more than minimal harm, pattern
Dispose of garbage and refuse properly.
Nutrition and Dietary · Deficient, Provider has date of correction (Jan 22, 2024)
Showing the 30 most recent of 33.
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Feb 25, 2025 | Fine | $11,190 |
Maine homes averaged 0.4 fines and $7,431 in fine amounts; the national averages are 0.9 and $31,093.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within Maine
- Size40 of 78 by certified beds
- Maine average residents per day65.2
- ChainNational Health Care Associates
- Chain average overall rating3.2 of 5
- Resident or family councilResident
- Homes in Penobscot County11
Common questions
What is the CMS star rating for Eastside Center for Health & Rehabilitation, LLC?
Eastside Center for Health & Rehabilitation, LLC has an overall rating of 2 of 5 stars from CMS as of Aug 2026. Its health inspection rating is 2, staffing is 4 and quality measures is 4.
How many beds does Eastside Center for Health & Rehabilitation, LLC have?
Eastside Center for Health & Rehabilitation, LLC has 69 certified beds. It averages 64.7 residents per day, about 93.8% of its certified beds.
How much nursing care do residents get at Eastside Center for Health & Rehabilitation, LLC?
The home reports 4.23 hours of nurse staffing per resident per day, including 1.27 hours from registered nurses. The Maine average is 4.34 hours and 1.05 hours from registered nurses.
Has Eastside Center for Health & Rehabilitation, LLC been fined?
Yes. CMS lists 1 fine totaling $11,190 in the past three years.
Does Eastside Center for Health & Rehabilitation, LLC accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Nearest nursing homes
- 3 of 5 Maine Veterans Home - Bangor 120beds 90.7%in use 5.13nurse hours a day
- 4 of 5 Stillwater Health Care 63beds 92.9%in use 4.11nurse hours a day
- 5 of 5 Ross Manor 103beds 93.2%in use 4.34nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Penobscot County
Who to call in Maine
These offices serve residents of every nursing home in Maine.
- Long-term care ombudsman Maine Long-Term Care Ombudsman Program 1-800-499-0229 A free advocate for residents and their families.
- File a complaint about a nursing home Division of Licensing and Certification 1-800-383-2441 The state agency that inspects nursing homes.
Maine staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Aug 1, 2026. CMS Certification Number 205106. Check the official record on Medicare.gov
See something shown incorrectly? Tell us. To change the underlying record, the home must contact CMS or its state survey agency.