Hillsborough County, New Hampshire · Nursing home
Hillsboro House Nursing Home
3 of 5 overall from CMS
PO Box 400 67 School Street, Hillsboro, NH 03244
At a glance
- Overall rating 3 of 5 Below the state average of 3.1
- Nurse time per resident, per day 3.48 hours Below the state average of 3.90
- Nursing staff who left in a year 57.7% Above the state average of 44.1%
- Health citations in 3 years 16 None at the harm level or above
- Fines in 3 years $97,730 17 fines
- Certified beds in use 77.6% of 33 beds, on an average day
Arrows only show whether a figure is above or below the state average. They are not a judgment of the home.
Hillsboro House Nursing Home is a 33-bed nursing home in Hillsboro, New Hampshire (Hillsborough County). CMS rates it 3 of 5 stars overall as of Aug 2026. It reports 3.48 nurse staffing hours per resident per day, below the New Hampshire average of 3.90. CMS lists 17 fines totaling $97,730 in the past three years.
- Certified beds
- 33
- Residents per day (average)
- 25.6
- Certified since
- 2002 (24 yrs)
For profit - Corporation Participates in Medicare and Medicaid
Bed use is this site's calculation: average residents per day divided by certified beds. It is an average, so it does not show today's openings.
Questions to ask Hillsboro House Nursing Home
Chosen from this home's public data.
- CMS lists 17 fines totaling $97,730 in the past three years. What changed after the most recent one?Penalties in CMS data
- Nursing staff turnover is 57.7%, above the New Hampshire average of 44.1%. How often would the same aides care for my relative?Turnover in CMS data
- Reported nurse staffing is 3.00 hours per resident on weekends against 3.48 overall. Who covers Saturdays and Sundays?Weekend staffing in CMS data
More in what to ask on a nursing home tour.
CMS star ratings
- Overall 3 of 5 New Hampshire average 3.1
- Health inspections 2 of 5 New Hampshire average 2.9
- Staffing 4 of 5 New Hampshire average 3.3
- Quality measures 5 of 5 New Hampshire average 3.2
The vertical line marks the New Hampshire average. Ratings run from 1 to 5. How to read CMS star ratings
Nurse staffing
Hours of care per resident per day, as the home reported to CMS.
What these roles do
Nurse aides give most hands-on daily care, such as help with bathing, dressing and meals. Licensed practical nurses give medications and routine nursing care. Registered nurses assess residents and direct their care.
- All nursing staff 3.48 h New Hampshire average 3.90
- Nurse aides 2.26 h New Hampshire average 2.34
- Licensed practical nurses 0.46 h New Hampshire average 0.78
- Registered nurses 0.76 h New Hampshire average 0.78
- All staff, weekends 3.00 h New Hampshire average 3.47
How much nurse staffing is enough? All bars share one scale, 0 to 6 hours. The vertical line marks the New Hampshire average; the national average for all nursing staff is 3.86 hours.
- Nursing staff turnover57.7%
- New Hampshire average44.1%
- Registered nurse turnover40.0%
- New Hampshire average40.9%
Inspection history
Inspectors cited 16 health deficiencies in the past three years. None was graded as actual harm or immediate jeopardy. 1 followed a complaint investigation.
| Inspection date | Health | Fire safety |
|---|---|---|
| Aug 6, 2025 | 3 | 13 |
| Sep 5, 2024 | 7 | 11 |
| Aug 17, 2023 | 6 | 1 |
New Hampshire homes averaged 3.9 health deficiencies in the latest cycle; the national average is 9.3.
Health citations, past three years (16)
-
FPotential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Complaint inspection · Nutrition and Dietary · Deficient, Provider has date of correction (Jun 18, 2026)
-
DPotential for more than minimal harm, isolated
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service · Deficient, Provider has date of correction (Sep 9, 2025)
-
DPotential for more than minimal harm, isolated
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Sep 9, 2025)
-
FPotential for more than minimal harm, widespread
Provide and implement an infection prevention and control program.
Infection Control · Deficient, Provider has date of correction (Oct 6, 2024)
-
EPotential for more than minimal harm, pattern
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights · Deficient, Provider has date of correction (Oct 8, 2024)
Show 11 more
-
EPotential for more than minimal harm, pattern
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary · Deficient, Provider has date of correction (Oct 31, 2024)
-
EPotential for more than minimal harm, pattern
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · Deficient, Provider has date of correction (Oct 8, 2024)
-
DPotential for more than minimal harm, isolated
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care · Deficient, Provider has date of correction (Oct 8, 2024)
-
DPotential for more than minimal harm, isolated
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service · Deficient, Provider has date of correction (Oct 8, 2024)
-
DPotential for more than minimal harm, isolated
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration · Deficient, Provider has date of correction (Nov 2, 2024)
-
DPotential for more than minimal harm, isolated
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control · Deficient, Provider has date of correction (Sep 6, 2023)
-
CPotential for minimal harm, widespread
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights · Deficient, Provider has date of correction (Sep 11, 2023)
-
CPotential for minimal harm, widespread
Ensure the activities program is directed by a qualified professional.
Quality of Life and Care · Deficient, Provider has date of correction (Sep 11, 2023)
-
CPotential for minimal harm, widespread
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services · Deficient, Provider has date of correction (Sep 11, 2023)
-
CPotential for minimal harm, widespread
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration · Deficient, Provider has date of correction (Sep 11, 2023)
-
CPotential for minimal harm, widespread
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration · Deficient, Provider has date of correction (Sep 9, 2023)
Penalties, past three years
| Date | Type | Amount |
|---|---|---|
| Feb 20, 2024 | Fine | $4,938 |
| Feb 12, 2024 | Fine | $4,938 |
| Jan 22, 2024 | Fine | $14,814 |
| Jan 8, 2024 | Fine | $4,938 |
| Jan 2, 2024 | Fine | $4,587 |
| Dec 11, 2023 | Fine | $13,762 |
| Nov 20, 2023 | Fine | $4,587 |
| Nov 13, 2023 | Fine | $4,587 |
| Nov 6, 2023 | Fine | $4,587 |
| Oct 30, 2023 | Fine | $4,587 |
| Oct 23, 2023 | Fine | $4,587 |
| Oct 17, 2023 | Fine | $4,587 |
| Oct 10, 2023 | Fine | $4,235 |
| Oct 2, 2023 | Fine | $3,882 |
| Sep 25, 2023 | Fine | $3,529 |
| Sep 18, 2023 | Fine | $3,176 |
| Aug 28, 2023 | Fine | $7,409 |
New Hampshire homes averaged 0.6 fines and $8,016 in fine amounts; the national averages are 0.9 and $31,093.
Cost
Not in the public data. CMS does not publish what a nursing home charges.
Ask the home for its daily private-pay rate and whether a bed is open for your coverage. See what Medicare covers and how Medicaid pays for a nursing home.
Compared within New Hampshire
- Size67 of 73 by certified beds
- New Hampshire average residents per day81.3
- ChainNone listed
- Resident or family councilResident
- Homes in Hillsborough County21
Common questions
What is the CMS star rating for Hillsboro House Nursing Home?
Hillsboro House Nursing Home has an overall rating of 3 of 5 stars from CMS as of Aug 2026. Its health inspection rating is 2, staffing is 4 and quality measures is 5.
How many beds does Hillsboro House Nursing Home have?
Hillsboro House Nursing Home has 33 certified beds. It averages 25.6 residents per day, about 77.6% of its certified beds.
How much nursing care do residents get at Hillsboro House Nursing Home?
The home reports 3.48 hours of nurse staffing per resident per day, including 0.76 hours from registered nurses. The New Hampshire average is 3.90 hours and 0.78 hours from registered nurses.
Has Hillsboro House Nursing Home been fined?
Yes. CMS lists 17 fines totaling $97,730 in the past three years.
Does Hillsboro House Nursing Home accept Medicare or Medicaid?
CMS lists its participation as "Medicare and Medicaid". Ask the home whether a bed is open for your coverage.
Nearest nursing homes
- 2 of 5 Pheasant Wood Center 99beds 81.3%in use 3.25nurse hours a day
- – not rated Pleasant View Center 176beds 85.6%in use 3.78nurse hours a day
- 3 of 5 Presidential Oaks 85beds 85.4%in use 4.43nurse hours a day
Sorted by straight-line distance. This is not a ranking or a recommendation. Compare all homes in Hillsborough County
Who to call in New Hampshire
These offices serve residents of every nursing home in New Hampshire.
- Long-term care ombudsman Office of the Long-Term Care Ombudsman 1-800-442-5640 A free advocate for residents and their families.
- File a complaint about a nursing home Health Facilities Administration, Health Facility Certification Unit 603-271-9049 The state agency that inspects nursing homes.
New Hampshire staffing, bed-hold and Medicaid rules · Residents' rights in every state
Source: CMS Provider Data Catalog, nursing home datasets processed Aug 1, 2026. CMS Certification Number 305092. Check the official record on Medicare.gov
See something shown incorrectly? Tell us. To change the underlying record, the home must contact CMS or its state survey agency.